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Super 8 Irving / DFW Apt / North: Traveler Reviews

2.5 of 5
4770 W John Carpenter Freeway, Irving, TX 75063
Hotel amenities
Super 8 Irving / DFW Apt / North
Ranked #15 of 77 hotels in Irving
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101 reviews from our community

    Trip type
Traveler rating
    50
    31
    11
    7
    2
Date Rating
Abilene, Texas
1 review
“Nice BUT WHAT A THIEF !!!!”
1 of 5 stars Reviewed January 13, 2013

I have never stayed in a Super 8. I have always been afraid it would be a roach motel. I took the reviews to heart and was very surprised at how nice the hotel was. I even filled out the card to compliment them on their facilities. What I didn't know at the time was that the manager is a THIEF. My son, a Marine, was on leave. I made the reservation for New Years Eve so that we would be close to the airport for an early a.m. flight. I was charged via the internet for the room. $68 dollars. At the time of check in, my card was taken, which I understood in case of incidentals. There were no incidentals and upon arriving home, the manager had charged me unther $40.09. The internet company contacted him and he said he would have to talk to me and get my card number for the reimbursement. I called every day for a week and he begin by trying to convince me it was a parking charge. I advised him that my vehicle was only there from 8:30 that night to 6:30 that morning, the time we were sleeping. He then said EVERY time I called that he would check into it and call me back. HE NEVER called me back. I have since called the corporate office and left the matter with them. I hope I get my $40.00. This was my first and last time for this joint. Shame on you DJ, I work hard for my money.

Room Tip: Unless you want to spend a premium for Super 8. Beware of DJ, the THIEF
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sindy M about Super 8 Irving / DFW Apt / North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan P, Director of Operations at Super 8 Irving / DFW Apt / North, responded to this review
January 15, 2013
Hello Sindy M, thank you for you for choosing Super 8 DFW during your recent visit. I would like to apologize for this misunderstanding. Your credit card will show the total amount charged transferred back to you on Jan. 10, 2013. During check out the manager mistakingly charged you as a walk-in guest because of wrong information entered by another front desk agent. I have spoke to both the manager and front desk agent to make sure something like this does not happen again. Please accept our apology and have a great year!
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Abilene, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Check this one out!”
4 of 5 stars Reviewed January 3, 2013

I stayed here for 3 days while on a business trip and was very pleased with the room. It was nice and large and the furnishings were pretty "upscale" for such a reasonably priced property. I always give a hotel an extra star if I say "wow" when I open the door, and that's exactly what I did on this one! The bed was comfortable and the bathroom was spacious with nice sized towels. It was quiet too even though it's very near DFW airport. I was actually working in Southlake on this trip and drove right by the Super 8 in Southlake because they would not offer a discount equal to what I paid at this location. It was only a few miles down the road, so if you need to stay around Southlake and want to save money, I recommend looking into this hotel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Tammi F about Super 8 Irving / DFW Apt / North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan P, Director of Operations at Super 8 Irving / DFW Apt / North, responded to this review
January 4, 2013
Good day Tammi F, thank you for leaving us a wonderful review. I am glad you chose Super 8 DFW north for your recent visit. Your reaction of "WOW" is exactly what we hoped for! Thank you for patronage and I hope you allow us to be your host the next time you are in town. Thank you again!
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Winston Salem, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good value, clean”
4 of 5 stars Reviewed December 11, 2012

I neded a one night accommodation, near DFW, with a shuttle, and inexpensive. This was the one. I did call to make a reservation, and the night employee said they were full. I went on line, got an excellent price, and made the reservation. The breakfast was excellent, the guest room was very comfortable. I definitely would stay here again! The shuttle to the airport was prompt and relialable.

Room Tip: I was on the 3rd floor, very pleased.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jill D about Super 8 Irving / DFW Apt / North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelFW, Director of Operations at Super 8 Irving / DFW Apt / North, responded to this review
December 13, 2012
Hello Jill D, thank you for taking time out your important day and leaving us feedback on TripAdvisor. I am excited to hear you enjoyed our accommodations and breakfast. Thank you for your patronage and we wish to see you again very soon!
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Vine Grove, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Super 8 DFW Airport North Dec 2012”
3 of 5 stars Reviewed December 9, 2012

Should have known Super 8, it's what you pay for....booked on-line for $67 since stay would only be for about 7 hours. Overnight hotel, near airport, waiting for connecting am flight. Upon arrival at airport, called number listed on our reservations (several times). It took an hour and 15 minutes for shuttle to pick us up, kept saying "it's on it's way". Beds were nice, but thin walls. Heard people upstairs, walking around, till about 3am. Restuarant delivery available(mostly pizza) but there was not anything within walking distant to get anything to eat at 10pm. Many, many hotels to chose from in same area. post note: Shuttle was available in am, but runs to between several hotels. Had one other stop to make before heading to airport. Glad we left earlier than planned to account for the "what if's". Not like I like to travel.

Room Tip: Book third floor(top), because of the noise from floor above. Think I would go ahead and pay a litt...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask molly10_10 about Super 8 Irving / DFW Apt / North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelFW, Director of Operations at Super 8 Irving / DFW Apt / North, responded to this review
December 10, 2012
Hello Molly10_10, thank you for taking time out of your day and leaving us a review on TripAdvisor. I am truly sorry for the wait time on the shuttle...
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1 review
“Great stay”
5 of 5 stars Reviewed December 8, 2012 via mobile

This was a great place to stay at a great price. I will stay here again for sure. The bed was very comfortable and my room was quiet. The breakfast was nice and the shuttle service was on time for the airport. I highly recommend this hotel.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Melodyjoy66 about Super 8 Irving / DFW Apt / North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpan P, Director of Operations at Super 8 Irving / DFW Apt / North, responded to this review
January 4, 2013
Hello Melodyjoy66, thank you so much for taking time out of your busy day to leave us some feed back. I am very happy you enjoyed out accommodations and we wish to host you again soon. Thanks for choosing Super 8 DFW North!
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Additional Information about Super 8 Irving / DFW Apt / North

Also Known As:
Super 8 Dfw/North Hotel Irving
Super 8 Dfw/North Hotel
Super 8 Dfw North
Super 8 Irving
Super Eight Irving
Irving Super Eight
Irving Super 8
Address: 4770 W John Carpenter Freeway, Irving, TX 75063
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotels in Irving
#6 Best Value Hotels in Irving
#14 Family Hotels in Irving
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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