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“"Pay for what you get"” 3 of 5 stars
Review of Red Roof Inn Dallas - DFW Airport North

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Red Roof Inn Dallas - DFW Airport North
2.0 of 5 Hotel   |   8150 Esters Boulevard, Irving, TX 75063   |  
Hotel amenities
Ranked #34 of 76 hotels in Irving
Andover,MN
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“"Pay for what you get"”
3 of 5 stars Reviewed January 25, 2013

The hotel staff were all very friendly and accomodating. The room was just okay. Granola bars and apples for breakfast. The shuttle service from the airport was bad. The "Hotel Connection" van has several hotels it stops at. After waiting 50 minutes and packing a van that holds 9 people with 12 people was not a good way to begin our stay. We had no problems going to the airport. The staff apologized and expressed their concern.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, February 11, 2013
Thank you for your review. We appreciate your compliments regarding our staff. Please be assured that we will pass them along to the rest of our team. We have been monitoring our shuttle service satisfaction to avoid similar situations in the future. We hope to see you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 people have reviewed this hotel

Traveler rating
    75
    47
    31
    7
    8
See reviews for
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Streamwood, IL
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

For $53 this was a decent clean motel to stay at if you have to stay near the airport. There is a Denny's within walking distance and they have free airport transportation!!

I was really surprised at how clean it was and the front desk clerks were very nice! Bed was comfortable and good water pressure in the shower. Bathroom had clearly been updated.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, February 11, 2013
Thank you for your review and response on your recent stay at Red Roof Inn. We pride ourselves on providing the best service and quality to our guests. We look forward to seeing you again in the future. Thank you again for choosing our hotel for your lodging needs.
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LeanneB_86
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 2, 2013

Stayed here as we had a stopover in Dallas before our next flight to Toronto the next day. Just after booking the hotel we contacted them to organise the transfers which they advised and explained how to do it once we arrived in Dallas as they don't pre-book them. We were waiting 30 minutes before a transfer bus came to pick us up but the transfer bus taking us back to the airport was on time.

After we arrived to the hotel, we explained to them that we were going to a baseball game that night and they organised a taxi for us without any issues, they also helped us organise our transfers back to the airport the next day. The staff we very friendly and helpful with any questions we had.

We booked the business room and it was looking a little run down and in need of some TLC but it was clean and the bed was comfortable which was good especially getting off from a 15 hour flight. There is a Denny's next door where we ate dinner and breakfast but there isn't much else around the hotel, just other airport hotels.

We were probably 30 minutes from the baseball stadium which made the taxi ride a little expensive but we were interested in a baseball game so it didn't really bother us.

Overall not bad for an airport hotel and would recommend this place if you wanted something close to the airport.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, February 11, 2013
Thank you for taking your time to let us know about your recent stay. We appreciate your compliments regarding cleanliness of room. We are conveniently near the Texas Rangers Stadium and adjacent to Denny’s Restaurant. We are grateful that we were able to accommodate your needs accordingly. We hope to see you back with us soon.
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1 review
5 of 5 stars Reviewed December 15, 2012 via mobile

From the moment we arrived to the moment of our departure the staff n outmostphere were just fenomenal. The staff was quick to check us in and even offered to help us with our lugge everybody was just friendly they truly made us feel at home with friends we have known for years. Thanks again for a great experience, we will surely come back and recommend you to all of our acquaintances

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, February 11, 2013
Thank you for taking the time to write a review. We appreciate your compliments regarding our staff and our service. We hope to see you back with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Top Contributor
81 reviews 81 reviews
11 hotel reviews
Reviews in 47 cities Reviews in 47 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 12, 2012

Great service, check in time a matter of minutes. Clean well appointed rooms. Microwave and small fridge. Very quite for location. Free prompt shuttle to and from Airport. Free coffee and granola bar in the morning.

Room Tip: We stayed on the 3rd floor.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, February 11, 2013
Thank you for your review and response on your recent stay at Red Roof Inn. We pride ourselves on providing the best service and quality to our guests. We are happy to hear that you utilized shuttle services. We are grateful we met your expectations and do look forward to have you with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 11, 2012

I booked this hotel for my night stay as I had an early morning flight to NYC. However, due to Sandy storm, my flight was canceled and I ended up staying till their check out time. Check in was smooth and my ground floor room was nice and clean. However, one thing which perturbed me was my Ground Floor room entry/exit was almost on the road which I did not find too assuring and safe. Also, Wi-Fi was not working and when I told the receptionist, he gave me a number (outsourced i guess). After haggling for about 20 mins with the guy on the phone who told me all sort of crap that IPhone and IPad wifi reception is poor, the access point is in another building and range is not adequate blah blah blah, I hanged up. Clearly, their wifi system needs an overhaul. The funny part was I was getting signal from Ramada across the road (intermittent though) but not from Redroof. The hotel also offers free coffee and energy bars. However, the stock is limited as when I went to have my morning coffee at around 9am, there were no energy bars left either at the coffee table or in the stock with the hotel. Overall, It wasn't really a satisfying experience, would look for other options before deciding to stay here again.

Room Tip: Don't opt for room at Ground floor near reception as Wi-Fi doesn't work there.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, General Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, November 29, 2012
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Guest comfort and satisfaction are of the utmost importance to us. I am sorry our hotel fell below your expectations and regret you were not fully satisfied, this is not typical for our hotel. We hope you give us an opportunity in the future; we would like to have you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2012

One of the reasons I chose this motel was that I thought it would be fairly easy to find after arriving at the Dallas/Ft. Worth airport at night. (Get a Google map and look for Double Tree which is next door. Red Roof Inn sign could be larger.) Not a fancy place but very adequate. Room furnishings tasteful, clean, not threadbare, granite counter top for vanity. No breakfast but the lobby has coffee in hot pots and apples always available. Microwave in lobby, but neither fridge nor microwave in room. (There is Denny's next door.) Front desk in morning and evening knowledgeable and friendly. Saw several airline personnel as guests if that is any indication of a good balance between quality and price.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia V, Manager at Red Roof Inn Dallas - DFW Airport North, responded to this review, November 29, 2012
Thank you for your review. We appreciate your compliments regarding our staff, the cleanliness of the hotel and our service. On a future stay should you need a microwave and fridge we have them available in selected rooms. We hope to see you back with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Roof Inn Dallas - DFW Airport North

Address: 8150 Esters Boulevard, Irving, TX 75063
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Irving
#24 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Dallas - DFW Airport North 2*
Official Description (provided by the hotel):
An affordable clean and safe place to stay with free transportation to and from the Dallas DFW airport. ... more   less 
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Also Known As:
Red Roof Inn Dallas - Dfw Airport North Hotel Irving
Red Roof Inn Irving
Irving Red Roof Inn
Red Roof Inns Irving

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