I am a priority club member and my father is a brain patient we spend weeks at a time in hotels for dr appointments far away, new to the dfw on in Irving I was ok beeing how it was Holliday inn. My 14 year old brother went to the soda machine for a drink and met a grown man that made very bad comments. When I went down to tell front desk and allow them to handlethe ssituation the manager is who I started out with she was very nice concerned and doing the right thing when another issue came up I got sent to a guest service guy being in his 40s when telling him what happened he busted out laughing. Completely stunnedI waited for the manager when telling her again what happened and how the other guy handled it he proceeded to scream at me and my brother saying he did not. He got so lound and angery with me other people called the cops. I checked out right then. I will NEVER stay here again even if its the last hotel open! Ill take the several hour drive back home!