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“Very attentive staff, great breakfast bar” 4 of 5 stars
Review of Hyatt Place Dallas/Las Colinas

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Hyatt Place Dallas/Las Colinas
3.0 of 5 Hotel   |   5455 Green Park Dr., Irving, TX 75038   |  
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Park.Stay.Fly
Ranked #22 of 77 hotels in Irving
San Angelo, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Very attentive staff, great breakfast bar”
4 of 5 stars Reviewed September 5, 2013

I've stayed here several times on business. The downstairs decor is very nice, and the staff is friendly and responsive. The food served both at the breakfast bar and via their limited room service is far above average for a hotel at this price point. None of that chemical mystery food you might expect. I only have a couple of minor complaints. The hotel is older and I think has been recently remodeled. However, the elevators are incredibly slow. If you are on the 6th floor, expect some time to kill on the way down. Also, the rooms are equipped with window AC units, and the beds are right next to the AC units. And the AC units aren't quiet. If you are even a remotely light sleeper, you will get awoken by them during the night as they click on and off.

Room Tip: Ask for a lower floor, to avoid the slow elevators.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, September 9, 2013
Thank you for your review! Our last renovation was in 2008, and we are tenatively scheduled for a renovation in 2014 - dates TBD. I am glad you select our hotel whenever you come to town. Please stop by and say 'Hi' next time you're in town!
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85 people have reviewed this hotel

Traveler rating
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    6
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Dallas, TX
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed September 3, 2013

I stayed here during a retreat that also took place in the hotel. The room was very nice and roomy for two people. A third person could have stayed in the next room on the fold out couch bed. My favorite was Tammy, she was very attentive to our needs. The front desk staff must know how to "do it all" - meaning tend to the bar, and menu items after hours while checking in people. Each one did their job efficiently and I offer Kudos to each one of them. The food here is very good. The kitchen will make special meals for people with restrictive diets.The only cons I have is the elevator is not air conditioned and feels stuffy and hot in the month of August in triple digit heat. Luckily the elevator rides are short! and the air conditioner fan is a little noisy for me - but earplugs took care of that. I would definitely stay here again. The people here made our stay a fabulous one.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, September 4, 2013
Thank you for your review! We pride ourselves on being able to provide exceptional service to each guest we encounter, no matter what their needs are. I look forward to your next visit with us.
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Atlanta, Georgia
1 review
4 of 5 stars Reviewed August 30, 2013

Very good experience. Lauren and John at the front were very helpful. The best part for me was my encounter with Tammy. She works at the front desk and was my shuttle driver at least four or five times during my stay. Tammy is very professional, helpful with a "great" personality. I had a few special requests and they took care of all of them without complaint.

Thanks, Denita

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, September 1, 2013
Thank you for your review! I will pass on your great comments to our team! Hope to see you next time you are in the Dallas area!
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Austin, Texas
1 review
5 of 5 stars Reviewed August 27, 2013

We really enjoyed the laid back feel of this hotel 1st time to stay at one!It was like a small apartment minus the stove.The staff Mychelle,Rosa,Cindy and Ron were all very polite and helpful during our stay.Free Breakfast, free internet,comfy bed, big flatscreen TV in room and paper were nice bonuses.I will visit again in my travels in the future.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, August 29, 2013
Thank you for your review! I am glad you selected our Hyatt Place as your first Hyatt Place experience! I hope we become your favorite place to stay in the DFW area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2013

Rooms were spacious and comfy. Frig but no microwave. Free internet. Free breakfast but should have a separate eating area from lobby area. Small pool...very small. 1st time at hyatt place. A few places to eat nearby and some within walking distance. .great area and close to everything.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, August 29, 2013
Thank you for your review! Now that you have experience the Hyatt Place brand I hope that it will become your favorite place to stay!
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Duabi
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

My family and i stayed one night at the Hyatt Place Dallas Las Colinas. Upon arrival we were immediately greeted with a very warm welcome from Stacey, John and Lauren.
Our travel cot taken care of, milk prepared for my baby who was due his next milk feed and all my shopping questions were all taken care of with such genuine caring staff members.
We had a large double room, clean and big enough for my family of five.
I would like to thank the staff and although they weren't there in the morning, another cheerful team was to ensure we enjoyed our hot complimentary breakfast.
This treatment made our time at Hyatt Place memorable and very refreshing before we had a very long trip back to our home country.
Thankyou for a pleasant stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, August 16, 2013
Thank you for your review. Our team strives to make each guest stay exceptional. It was a pleasure having you at our hotel. I hope that you select to stay at the Hyatt Place Las Colinas next time you are in the Dallas area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 12, 2013

The hotel was very affordable and fairly close to our destination, so me and my husband decided to give it a try. I usually don't sleep very well at the hotels either the mattress is uncomfortable or sheets aren't soft or any other reason. But this time the bed was so cozy and soft that I slept very tight and sound.
The room was very spacious and extremely clean. We enjoyed a nice hot shower and fresh towels.
I would stay here again

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review, August 13, 2013
Thank you for your review! I am pleased that you found our guests rooms comfortable and were able to enjoy a good nights sleep. I hope that you will stay with us next time you are in the DFW area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Dallas/Las Colinas

Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Hyatt Place Dallas/Las Colinas Hotel
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Official Description (provided by the hotel):
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 
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