I usually love Hyatt Place but this one is getting a little worn. The staff were wonderful and that makes up for the remodel that is needed. Our tv would not let us order movies, and they could not fix nor move us to another room and that was a bummer. But they added points to my hyatt card to make up for. There most be newer hyatt places to stay at in dallas if that is your hotel brand of choice. The sandwiches we ordered the first night to eat in our room were excellent.