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Hyatt Place Dallas/Las Colinas: Traveler Reviews

3.0 of 5
5455 Green Park Dr., Irving, TX 75038
Hotel amenities
Hyatt Place Dallas/Las Colinas
Ranked #35 of 77 hotels in Irving
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58 reviews from our community

    Trip type
Traveler rating
    25
    22
    4
    1
    6
Date Rating
DFW
Top Contributor
111 reviews 111 reviews
31 hotel reviews
Reviews in 39 cities Reviews in 39 cities
61 helpful votes 61 helpful votes
“Walk to restaurants, massage and nail salon”
4 of 5 stars Reviewed September 24, 2012

The hotel was fine - nice business travel place. However, the sheets were kinda scratchy after my high thread count sheets at home. The nice thing is that you can walk across the street and find several restaurants, a Massage Envy, and a decent nail salon, so you can have a pleasant evening without having to drive anywhere else.

Room Tip: There are no elevators so if you stay on the second floor, you'll have to drag your luggage upst...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask divefan about Hyatt Place Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang P, Manager at Hyatt Place Dallas/Las Colinas, responded to this review
September 25, 2012
Thank you for taking the time to write a review. The elevators are located near the back entrance, however they are just as easily accessible coming...
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new haven
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“OK hotel but watch your credit card”
4 of 5 stars Reviewed September 18, 2012

I recently stayed there for one week. The hotel was kept clean & tidy. The A/C in the room is a little loud, but otherwise there were no other interferences. They have a ' green' policy & hang tags encouraging you to have your linens replaced every 3 days instead of daily. I did not partake of this of course, but that is your option.

Like dbagleyr says down below, watch out for your credit card. The front desk clerk asked me for my CC ( in case I needed to charge a movie or something ) and never returned it. He handed me my room key & in my rush I forgot about my CC. When I returned from the elevator ( short walk ) to get he told me he didnt have it ... well neither did I. I immediately canceled it. Someone said they saw him make a cell phone call as soon as I left the desk. Otherwise the staff was very courteous & helpful. I left my sweater in the lobby during breakfast & called later to see if they found it & to ask if they would hold it. The clerk offered to take it to my room. With todays level of svc. I was shocked that someone would take the extra step.

They are located near a variety of restaurants & stores. About 10 minutes from the airport. They have a decent gym room with new equipment & they also have a pool. The breakfast was good. Everything was made fresh. There was 'home made' waffles & eggs and plenty of fruit. I did not try any of the other food, but i heard it was very good as well. They definitely need a new brand of coffee though. If you are a woman. I would definitely bring my own hair dryer as theirs is sub-par. Other than losing my credit card, the stay was very nice.

Room Tip: The front faces to a highway, so i would recommend a back room. Also the bottom floor in the back of...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TiaNewHaven about Hyatt Place Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang P, Manager at Hyatt Place Dallas/Las Colinas, responded to this review
September 20, 2012
Thank you for your review. I hope that you have enjoyed your stay. I would like to get more information regarding the check-in process. Please...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“new favorite place to stay before flying DFW”
5 of 5 stars Reviewed September 15, 2012

Recently stayed here before a flight out of DFW. Roomy with a little sitting area with a couch that is great for all of us to watch TV. Good breakfast options in the next morning. Will definitely consider this hotel before my next flight out. We had the pool to ourselves and a crazy north wind in June was freezing!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask emandk8smom about Hyatt Place Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang P, Manager at Hyatt Place Dallas/Las Colinas, responded to this review
September 20, 2012
Thank you for taking the time to write a review. I am glad that you have enjoyed your stay. Why pay for parking at the airport? Leave the driving up to us. We will take you right to the terminal. Our shuttle runs 7 days a week, between 7am and 10pm.
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El Portal, California
1 review
“home away from home”
5 of 5 stars Reviewed September 6, 2012

The Hyatt Place Las Colinas has been my home away from home for a while now. The staff is great and greeted me by my name after ony previous stay. They know my room preference and the check in process is quick. The rooms are spacious. I never had a cleanliness issue. Once my TV wasn' t working but they had that fixed in no time. The hot breakfast items are great. The Gold Passport points post to my account on time, that is important to me.

Unless my company will send me to a different project, this is where I will stay in Las Colinas

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Simon d about Hyatt Place Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang P, Manager at Hyatt Place Dallas/Las Colinas, responded to this review
September 7, 2012
Thank you for making the Hyatt Place Las Colinas your home away from home. We appreciate you staying with us. If there is anything that we can do to...
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1 review
“Will stay there again”
5 of 5 stars Reviewed September 3, 2012 via mobile

Super friendly staff, clean, well maintained rooms, huge excercise rroom, good variety of restaurants nearby . My room was quiet only the room's AC unit was a bit noisy. The hotel's van took me to work and airport.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Megan-LAX about Hyatt Place Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang P, Manager at Hyatt Place Dallas/Las Colinas, responded to this review
September 6, 2012
Thank you for taking the time to write a review about us. I am glad that you have enjoyed your stay with us an I hope that you come back to see us, as we will be happy to have you back! Team Hyatt Place Las Colinas
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Additional Information about Hyatt Place Dallas/Las Colinas

Also Known As:
Hyatt Place Dallas/Las Colinas Hotel
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Address: 5455 Green Park Dr., Irving, TX 75038
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 
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Hyatt Place Dallas/Las Colinas
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