We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“NO shuttle service from airport! Taxi ride (10 min) cost $35!!!” 2 of 5 stars
Review of Hampton Inn Dallas - Irving - Las Colinas

Save Saved
You added Hampton Inn Dallas - Irving - Las Colinas to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Dallas - Irving - Las Colinas
2.5 of 5 Hotel   |   820 Walnut Hill Lane, Irving, TX 75038   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book now and save 15%
Ranked #13 of 76 Hotels in Irving
Roma
1 review
“NO shuttle service from airport! Taxi ride (10 min) cost $35!!!”
2 of 5 stars Reviewed March 9, 2013

The room was clean. Service was okay. However, they provided NO shuttle service to from the airport. I had emailed the manager, and she promptly replied, however I received no help from their end. I had to go several times and each ride would have cost me 35 dollars with a taxi service. I was lucky enough to hitch a ride with another hotel. Shame on you Hampton inn!
Next time I will go to the wyndam next door. Much better service with out a doubt.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Traveler rating
    89
    60
    20
    9
    1
See reviews for
38
19
19
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
4 of 5 stars Reviewed March 1, 2013

We stayed for one night during a two day trip to see Fort Worth and Dallas. This location was perfect for going from Fort Worth one day and then Dallas the next. The price was very good considering the free breakfast and clean accomidations. There were a lot of foods in the complimentary breakfast: premade cheese omelets, french bread sticks, oatmeal, cereal, fruit, bagels, muffins, toast, jellys/syrup/butter/peanut butter/cream cheese, and a waffle maker. Unfortunately, a large group got to the waffle maker before us and had a rotating line through the entire breakfast, even going back for seconds. I would stay here again. The best thing about this hotel was that it was a nice hotel for a good price.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Virginia
Top Contributor
65 reviews 65 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 3, 2013

This hotel was just okay for me. It's a newer Hampton in a good area, close to other hotels, some good restaurants, and with easy access to a major highway not too far from DFW airport. So, why only three stars? Little disappointments! The room was on the small side with an equally small bathroom, the hotel assistance at the front desk at check in and in the morning were lackluster, and the breakfast room did not open on time, precluding a quick snack before running to the airport for an early am flight. The taxi I had requested the night before thru the front desk did not arrive. I had to request another cab that morning, making my trip to the airport too close for comfort. Would I stay at this Hampton again? Perhaps if I was conducting business in the immediate Las Colinas area, but not as a close to airport hotel. It was actually a good 15 minute drive to DFW even at 6:15 am in the morning.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILSCS, General Manager at Hampton Inn Dallas - Irving - Las Colinas, responded to this review, February 5, 2013
Good Afternoon Craigsworld,

Thank you for taking the time to write a review about our Hampton Inn Las Colinas. We appreciate all feedback from our guests on how we are doing and where we may need to focus our attention. I would like to apologize for the impression left by our staff and the taxi service. Please feel free in emailing (kim.limon@hilton.com) or calling me at 972.753.1232 to discuss further and if I may assist in any way.

Kind Regards,

Kim Limon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeport, Connecticut, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 22, 2013

As always very best of services and hospitality. Would stay and recommend this hotel to anyone. The staff at the front desk was very pleasant and helpful. The location is great not directly in the heart of downtown but 15 min in either direction of everything.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILSCS, General Manager at Hampton Inn Dallas - Irving - Las Colinas, responded to this review, January 23, 2013
Good Morning Hilton Man,

Thank you for you positive review about your recent stay with us at our Hampton Inn Las Colinas. We appreciate your feedback.

See you soon!

Kind Regards,

Kim M Limon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed January 14, 2013

The staff at this Hampton is very accomodating to whatever your needs may be. I've been staying at this Hampton for the past 5 1/2 years and wouldn't give a second thought to staying any place else. Rooms are clean with new furnishings. Entire hotel has been remodeled. Centrally located in the DFW area and close to both airports.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 8, 2013

I had a wonderful stay at this clean, coutreous and comfortable Hotel. The staff greeted me like I was a VIP and made me feel comfortable and relaxed. I will DEFINITELY stay at this Hotel when I'm back in Irving.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisiana
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 31, 2012

Older Hampton redone VERY well. Clean rooms and nice staff. We were traveling with my sister and they accomodated us being in rooms together. The location is great if you want to be near Grapevine but don't want to pay what the Grapevine hotels charge. We spent most of our time in Grapevine and this Hampton's location worked well for us. There are also good restaurants about a mile away.

Room Tip: Room 525 was great near end of hall.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hampton Inn Dallas - Irving - Las Colinas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Dallas - Irving - Las Colinas

Address: 820 Walnut Hill Lane, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Irving
#10 Family Hotel in Irving
#16 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Dallas - Irving - Las Colinas 2.5*
Official Description (provided by the hotel):
Book a room at the Hampton Inn hotel in Dallas/Irving-Las Colinas, and enjoy culturally refined activities and rip-roaring sporting events. See the famous Mustangs of Las Colinas and the Las Colinas Flower Clock or visit the National Scouting Museum. Then stroll down Mandalay Canal Walk or head into Heritage Park to commune with nature. Afterwards, relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Travelocity, Cheap Tickets, Tingo, HotelsClick, Hilton Hotels, Hotels.com, Odigeo, Venere and Otel so you can book your Hampton Inn Dallas - Irving - Las Colinas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Dallas / Irving / Las Colinas Hotel Irving
Hampton Inn Irving
Irving Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn Dallas - Irving - Las Colinas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;