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Hampton Inn Dallas / Irving / Las Colinas: Traveler Reviews

2.5 of 5
820 Walnut Hill Lane, Irving, TX 75038
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Hampton Inn Dallas / Irving / Las Colinas
Ranked #33 of 77 hotels in Irving
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65 reviews from our community

    Trip type
Traveler rating
    25
    26
    8
    5
    1
Date Rating
Roma
1 review
“NO shuttle service from airport! Taxi ride (10 min) cost $35!!!”
2 of 5 stars Reviewed March 9, 2013

The room was clean. Service was okay. However, they provided NO shuttle service to from the airport. I had emailed the manager, and she promptly replied, however I received no help from their end. I had to go several times and each ride would have cost me 35 dollars with a taxi service. I was lucky enough to hitch a ride with another hotel. Shame on you Hampton inn!
Next time I will go to the wyndam next door. Much better service with out a doubt.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EFab about Hampton Inn Dallas / Irving / Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
“Clean Hotel at a Good Price”
4 of 5 stars Reviewed March 1, 2013

We stayed for one night during a two day trip to see Fort Worth and Dallas. This location was perfect for going from Fort Worth one day and then Dallas the next. The price was very good considering the free breakfast and clean accomidations. There were a lot of foods in the complimentary breakfast: premade cheese omelets, french bread sticks, oatmeal, cereal, fruit, bagels, muffins, toast, jellys/syrup/butter/peanut butter/cream cheese, and a waffle maker. Unfortunately, a large group got to the waffle maker before us and had a rotating line through the entire breakfast, even going back for seconds. I would stay here again. The best thing about this hotel was that it was a nice hotel for a good price.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rachelle F about Hampton Inn Dallas / Irving / Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Virginia
Top Contributor
57 reviews 57 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
“New and Decent”
3 of 5 stars Reviewed February 3, 2013

This hotel was just okay for me. It's a newer Hampton in a good area, close to other hotels, some good restaurants, and with easy access to a major highway not too far from DFW airport. So, why only three stars? Little disappointments! The room was on the small side with an equally small bathroom, the hotel assistance at the front desk at check in and in the morning were lackluster, and the breakfast room did not open on time, precluding a quick snack before running to the airport for an early am flight. The taxi I had requested the night before thru the front desk did not arrive. I had to request another cab that morning, making my trip to the airport too close for comfort. Would I stay at this Hampton again? Perhaps if I was conducting business in the immediate Las Colinas area, but not as a close to airport hotel. It was actually a good 15 minute drive to DFW even at 6:15 am in the morning.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Craigsworld about Hampton Inn Dallas / Irving / Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILSCS, General Manager at Hampton Inn Dallas / Irving / Las Colinas, responded to this review
February 5, 2013
Good Afternoon Craigsworld,

Thank you for taking the time to write a review about our Hampton Inn Las Colinas. We appreciate all feedback from our guests on how we are doing and where we may need to focus our attention. I would like to apologize for the impression left by our staff and the taxi service. Please feel free in emailing (kim.limon@hilton.com) or calling me at 972.753.1232 to discuss further and if I may assist in any way.

Kind Regards,

Kim Limon, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgeport, Connecticut, United States
1 review
“Hilton Man-”
4 of 5 stars Reviewed January 22, 2013

As always very best of services and hospitality. Would stay and recommend this hotel to anyone. The staff at the front desk was very pleasant and helpful. The location is great not directly in the heart of downtown but 15 min in either direction of everything.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BishopDBH about Hampton Inn Dallas / Irving / Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HILSCS, General Manager at Hampton Inn Dallas / Irving / Las Colinas, responded to this review
January 23, 2013
Good Morning Hilton Man,

Thank you for you positive review about your recent stay with us at our Hampton Inn Las Colinas. We appreciate your feedback.

See you soon!

Kind Regards,

Kim M Limon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
“One of the best Hampton Inn hotels in the DFW area.”
5 of 5 stars Reviewed January 14, 2013

The staff at this Hampton is very accomodating to whatever your needs may be. I've been staying at this Hampton for the past 5 1/2 years and wouldn't give a second thought to staying any place else. Rooms are clean with new furnishings. Entire hotel has been remodeled. Centrally located in the DFW area and close to both airports.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ted S about Hampton Inn Dallas / Irving / Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Dallas / Irving / Las Colinas

Also Known As:
Hampton Inn Dallas / Irving / Las Colinas Hotel
Hampton Inn Dallas / Irving / Las Colinas Hotel Irving
Hampton Inn Dallas Irving
Hampton Inn Irving
Irving Hampton Inn
Address: 820 Walnut Hill Lane, Irving, TX 75038
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 77 hotels in Irving
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Book a room at the Hampton Inn hotel in Dallas/Irving-Las Colinas, and enjoy culturally refined activities and rip-roaring sporting events. See the famous Mustangs of Las Colinas and the Las Colinas Flower Clock or visit the National Scouting Museum. Then stroll down Mandalay Canal Walk or head into Heritage Park to commune with nature. Afterwards, relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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