I have stayed at two other Dallas/Fort Worth airport hotels, and this is one falls somewhere between them. The Marriott could have better (Grand Hyatt), and it could have been a lot worse (Hotel Bedford Plaza). The Marriott could also have been more expensive (Grand Hyatt), or cheaper (Hotel Bedford Plaza).
This was a planned overnight layover at DFW, since I departed the West Coast on Friday afternoon. I landed just before 9pm and immediately called for the shuttle. After about 20 rings, the call was answered and the apologetic associate advised that the shuttle would arrive in 25-30 minutes. Hoping that this was a worst-case scenario, I exited baggage claim and embraced the cool Texas evening. Well, the shuttle arrived as advertised – 26 minutes after my call. Fortunately, mine was the last stop, and I entered the hotel lobby 5 minutes later. Unfortunately, I was third in line for check-in, and there was only one front desk associate. He was very efficient, but the total toll from gate to room was 45 minutes – longer than I would hope for an airport hotel.
Once inside the room, I was pleasantly surprised by the layout. I entered through a short corridor. The closet was on the immediate left, and then the bathroom was the second door. After passing the bathroom entrance, the room opened up. There was an ottoman, couch, work area, and a king-sized bed. The couch looked a bit tired, but the rest of the furnishings were in good condition. The customary Marriott look and amenities were in place – bed-side lights, reading lamps, and flat screen television. The bathroom featured a shower tub. I am pleased to report that the water pressure and temperature were excellent. Outside of the aging couch, my only complaint with the room was the location. The room was just steps from the elevators, and an exuberant group woke me up at 2:15am as they completed their nightcap. I was initially concerned about the aircraft noise, but since the room faced East, but it was a non-issue. The ideal room would be facing East away from the elevators.
Prior to my morning flight, I had just enough time for a quick run. I passed the indoor pool and hot tub enroute to the health club. The hot tub was closed for repair. There were a few other exercise enthusiasts at 6am but still three open treadmills. The gym was spacious. In addition to the five treadmills, there were also stationary bicycles and elliptical machines. Refrigerated waters were also available as well as sanitary wipes – both of which are very much appreciated.
Finally, I am a Marriott Platinum member and often select Marriott hotels because of the concierge lounge access. I assume that this hotel’s concierge lounge is closed on the weekends, but I am not quite sure. The front desk did not mention the lounge, and I was too tired to inquire when I reached my room. It would have been helpful if the associate had proactively addressed lounge access.
In summary, the Marriott was $60 cheaper than my preferred DFW hotel, the Grand Hyatt. Since I was only at the hotel for 10 hours, I could not justify the extra cost of the Grand Hyatt. In retrospect, I stand by this statement, but it’s not just a passing thought. The Marriott is a more economical full-service option, but the tradeoff is proximity to the airport.
Pros: Full-service hotel 5-10 minutes from DFW terminals once in shuttle, standard Marriott in-room look and amenities, well-equipped health club
Cons: Shuttle wait approached 30 min, no information about concierge lounge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.