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“Outstanding service, serene location” 5 of 5 stars
Review of Dallas Marriott Las Colinas

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Dallas Marriott Las Colinas
3.5 of 5 Hotel   |   223 West Las Colinas Boulevard, Irving, TX 75039   |  
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Free Parking
Ranked #29 of 76 hotels in Irving
Orange County, CA
1 review
“Outstanding service, serene location”
5 of 5 stars Reviewed October 22, 2013

I have stayed at this property many times. The staff is consistently helpful, outgoing, and service-oriented. The amenities are great, especially at the concierge level. Parking is free and abundant. The location is beautiful, overlooking the lake where sometimes gondolas go buy. It's a win!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 24, 2013
Thank you for taking the time to share your experience with our hotel. I am happy that you enjoy staying with us. We do have a great staff and a beautiful location. We look forward to your return the next time you visit the area
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
SOUTHAMPTON, NJ
Top Contributor
77 reviews 77 reviews
36 hotel reviews
Reviews in 54 cities Reviews in 54 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 18, 2013

We were looking for a nice hotel within 10 minutes of the DFW airport and found this one on Google Earth. We found the hotel to be quite lovely, the room very nice and very clean, and the hotel personnel to be very friendly. The free onsite parking was a plus. Breakfast buffet was quite good and our servers very attentive and friendly. Good job, Marriott!

Room Tip: Valet parking was available but onsite parking was convenient and free.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 22, 2013
Dear Guest,
Thank you for sharing your feedback about your stay. We are happy that you enjoyed your time with us. I will certainly share your feedback with the team. Thank you for choosing to stay with us. We hope to see you again the next time you visit the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 1, 2013

Friendly and helpful front desk staff. Good room service breakfast. Clean and comfortable, even thought the hotel cable didn't have AMC and I missed Breaking Bad.
15-20 minutes from Dallas Fort Worth airport by taxi.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 2, 2013
Dear, sliscio,

Thank you for taking the time to share your comments. I am happy to hear you enjoyed your overall stay with us. I do apologize that we do not have one of your preferred channels and you missed your show. We hope to see you again the next time you visit the D.F.W. area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 15, 2013

A wonderful hotel! I traveled on business and the room had plenty of space to work, a very comfortable bed and a great staff. They were very helpful and nice. The food was really good here - I would definitely stay here again!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 19, 2013
Dear sig45ace,

Thank you for taking the time to write about your wonderful stay with us. I am happy you had the chance to experience our great staff and our food. Thank you for choosing to stay with us and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manor, Texas
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

Booked a room here for psychic John Edward appearance. Our room wasn't quite ready when we arrived so while we waited they gave us drinks, appetizer and keys to the Concierge Lounge! Wow! The hotel was expecting a full house because of the Edward show, but even then the staff was so gracious! (One of them was Jessica J. at the front desk) Later, we ordered room service pizza. You can tell the staff takes pride in their "product." The waiter proudly opened the box to show us how nice the pizza was when he arrived with it. Delicious!

We went late to the Concierge Lounge looking for potato chips but couldnt find any (they had cookies, cheesecake and drinks out.) Asked the attendant, who located a basket of chips in a cabinet for us.

The only negative was no hot tub. Marriott, can you fix this soon? I'd love to come back for a romantic weekend. You have a great staff here!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 13, 2013
Dear lliketoea,

Thank you for providing feedback from your recent stay with us. I am happy to hear you enjoyed your stay. I will definitely show your comments not only to Jessica at the desk but the whole team. We are still looking for a solution for the hot tub/spa to be in compliance with the A.D.A. hopefully we can resolve this soon.Thank you for staying with us and we hope to see you the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 10, 2013

We enjoyed a three day stay at this property for business. We also held our meetings here. This property is great for that purpose. The staff is excellent, the rooms are nice and the restaurant and bar are fine. The breakfast buffet is great and the staff is very attentive. Our waiter Jose deserves some applause for his excellent service. Nice touch at breakfast is that they bring you a to-go cup with lid for that last cup. This would not be the place to bring the family for a vacation trip. This property is in a commercial area with literally no outside activities. Getting dinner or a meal outside the hotel requires a car though there a few places fairly close. Great for its business purpose and that seems to be the clientele.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 13, 2013
Dear FellowTraveler604

Thank you for taking the time to provide us feedback from your stay. I am glad to hear you had a Great stay while on your business trip and got to experience our wonderful staff. I will certainly show this to Jose, I know he will be excited to read your comments. Thank you for choosing to stay with us and we hope to see you again on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 4, 2013

I expected more from the Irving Las Colinas Marriott. The indoor pool is tiny, the hot tub/spa was filled in with a planter. Sadly, by the waterway there is no outdoor pool. Every other hotel in the area has an outdoor pool & my family was disappointed. The room wasn't as clean as it should have been, but the staff took care of this after I complained. Next business trip I'll skip this Marriott.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 5, 2013
Dear ScottyDogLover,

Thank you for taking the time to provide us feedback from your stay with us in June. I sincerely apologize that our pool/spa did not meet your expectations. The spa is filled in as a planter for now until we can find a solution to meet the most recent A.D.A. requirements. Our goal is for each and every guest to experience a wonderful stay. I apologize we did not reach our goal during your stay with us. We would hope to have a second chance the next time you are planning to stay in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Dallas Marriott Las Colinas

Address: 223 West Las Colinas Boulevard, Irving, TX 75039
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Las Colinas 3.5*
Reservation Options:
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Also Known As:
Dallas Marriott Las Colinas Hotel Irving
Marriott Hotel Irving
Marriott Irving
Irving Marriott

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