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“Outstanding service, serene location” 5 of 5 stars
Review of Dallas Marriott Las Colinas

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Dallas Marriott Las Colinas
3.5 of 5 Hotel   |   223 West Las Colinas Boulevard, Irving, TX 75039   |  
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Ranked #36 of 76 Hotels in Irving
Orange County, CA
1 review
“Outstanding service, serene location”
5 of 5 stars Reviewed October 22, 2013

I have stayed at this property many times. The staff is consistently helpful, outgoing, and service-oriented. The amenities are great, especially at the concierge level. Parking is free and abundant. The location is beautiful, overlooking the lake where sometimes gondolas go buy. It's a win!

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 24, 2013
Thank you for taking the time to share your experience with our hotel. I am happy that you enjoy staying with us. We do have a great staff and a beautiful location. We look forward to your return the next time you visit the area
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214 reviews from our community

Traveler rating
    68
    91
    35
    16
    4
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128
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
SOUTHAMPTON, NJ
Top Contributor
96 reviews 96 reviews
41 hotel reviews
Reviews in 65 cities Reviews in 65 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 18, 2013

We were looking for a nice hotel within 10 minutes of the DFW airport and found this one on Google Earth. We found the hotel to be quite lovely, the room very nice and very clean, and the hotel personnel to be very friendly. The free onsite parking was a plus. Breakfast buffet was quite good and our servers very attentive and friendly. Good job, Marriott!

Room Tip: Valet parking was available but onsite parking was convenient and free.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 22, 2013
Dear Guest,
Thank you for sharing your feedback about your stay. We are happy that you enjoyed your time with us. I will certainly share your feedback with the team. Thank you for choosing to stay with us. We hope to see you again the next time you visit the area.
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Toronto, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 1, 2013 via mobile

Friendly and helpful front desk staff. Good room service breakfast. Clean and comfortable, even thought the hotel cable didn't have AMC and I missed Breaking Bad.
15-20 minutes from Dallas Fort Worth airport by taxi.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, October 2, 2013
Dear, sliscio,

Thank you for taking the time to share your comments. I am happy to hear you enjoyed your overall stay with us. I do apologize that we do not have one of your preferred channels and you missed your show. We hope to see you again the next time you visit the D.F.W. area.
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Houston, Texas
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 15, 2013

A wonderful hotel! I traveled on business and the room had plenty of space to work, a very comfortable bed and a great staff. They were very helpful and nice. The food was really good here - I would definitely stay here again!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 19, 2013
Dear sig45ace,

Thank you for taking the time to write about your wonderful stay with us. I am happy you had the chance to experience our great staff and our food. Thank you for choosing to stay with us and we look forward to your next visit.
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Manor, Texas
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

Booked a room here for psychic John Edward appearance. Our room wasn't quite ready when we arrived so while we waited they gave us drinks, appetizer and keys to the Concierge Lounge! Wow! The hotel was expecting a full house because of the Edward show, but even then the staff was so gracious! (One of them was Jessica J. at the front desk) Later, we ordered room service pizza. You can tell the staff takes pride in their "product." The waiter proudly opened the box to show us how nice the pizza was when he arrived with it. Delicious!

We went late to the Concierge Lounge looking for potato chips but couldnt find any (they had cookies, cheesecake and drinks out.) Asked the attendant, who located a basket of chips in a cabinet for us.

The only negative was no hot tub. Marriott, can you fix this soon? I'd love to come back for a romantic weekend. You have a great staff here!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 13, 2013
Dear lliketoea,

Thank you for providing feedback from your recent stay with us. I am happy to hear you enjoyed your stay. I will definitely show your comments not only to Jessica at the desk but the whole team. We are still looking for a solution for the hot tub/spa to be in compliance with the A.D.A. hopefully we can resolve this soon.Thank you for staying with us and we hope to see you the next time you are in the area.
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Los Angeles
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 10, 2013

We enjoyed a three day stay at this property for business. We also held our meetings here. This property is great for that purpose. The staff is excellent, the rooms are nice and the restaurant and bar are fine. The breakfast buffet is great and the staff is very attentive. Our waiter Jose deserves some applause for his excellent service. Nice touch at breakfast is that they bring you a to-go cup with lid for that last cup. This would not be the place to bring the family for a vacation trip. This property is in a commercial area with literally no outside activities. Getting dinner or a meal outside the hotel requires a car though there a few places fairly close. Great for its business purpose and that seems to be the clientele.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 13, 2013
Dear FellowTraveler604

Thank you for taking the time to provide us feedback from your stay. I am glad to hear you had a Great stay while on your business trip and got to experience our wonderful staff. I will certainly show this to Jose, I know he will be excited to read your comments. Thank you for choosing to stay with us and we hope to see you again on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 4, 2013

I expected more from the Irving Las Colinas Marriott. The indoor pool is tiny, the hot tub/spa was filled in with a planter. Sadly, by the waterway there is no outdoor pool. Every other hotel in the area has an outdoor pool & my family was disappointed. The room wasn't as clean as it should have been, but the staff took care of this after I complained. Next business trip I'll skip this Marriott.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review, September 5, 2013
Dear ScottyDogLover,

Thank you for taking the time to provide us feedback from your stay with us in June. I sincerely apologize that our pool/spa did not meet your expectations. The spa is filled in as a planter for now until we can find a solution to meet the most recent A.D.A. requirements. Our goal is for each and every guest to experience a wonderful stay. I apologize we did not reach our goal during your stay with us. We would hope to have a second chance the next time you are planning to stay in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dallas Marriott Las Colinas

Address: 223 West Las Colinas Boulevard, Irving, TX 75039
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#22 Family Hotel in Irving
#32 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Las Colinas 3.5*
Number of rooms: 361
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Also Known As:
Dallas Marriott Las Colinas Hotel Irving
Marriott Hotel Irving
Marriott Irving
Irving Marriott

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