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“Not Marriott's best effort” 3 of 5 stars
Review of Dallas Marriott Las Colinas

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Dallas Marriott Las Colinas
3.5 of 5 Hotel   |   223 West Las Colinas Boulevard, Irving, TX 75039   |  
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Ranked #29 of 76 hotels in Irving
Moorpark, California
Top Contributor
77 reviews 77 reviews
66 hotel reviews
Reviews in 53 cities Reviews in 53 cities
35 helpful votes 35 helpful votes
“Not Marriott's best effort”
3 of 5 stars Reviewed November 16, 2012

The hotel is perfectly adequate. The best description I can give of the rooms is "institutional" - blah decor, heavy doors, generally dull. My room was reasonably sized and my bathroom was quite large, with plenty of counter space. Amenities included pleasant Bath and Body Works shampoo, conditioner, soap, lotion, and mouthwash. Air conditioning was quiet and comfortable. I had a room overlooking the lake with a small balcony. As only a Silver elite member, I did not have any special privileges.

The business setup is poor. The worst was the Internet access, which will cost you $9.95 or more a day, and which I found difficult to connect to (either wired or wireless) and completely unreliable. There's a phone on the desk, but it does not have a speaker. The business center downstairs charges for everything but boarding passes.

The fitness center isn't bad, with treadmills, elliptical machines, bikes, and lighter free weights.

Service was fine, and best in the restaurant. If you don't have a car this will be pretty much your only option. The menu is short but varied enough.

Stayed November 2012, traveled on business
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160 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
1 of 5 stars Reviewed November 13, 2012

I stayed at the hotel for business last week, it was being used as additional sleeping rooms for our conference that was being held at the Four Seasons. When I was told I could move over to the Four Seasons after 2 nites at the Marriott I did. I left my designer prescription glasses on the nitestand of the room by mistake. I had left the key in the room and was late to getting to Four Seasons so just figured I could call later in the day to retrieve them. When I called the hotel I could never speak to lost and found department. The room was already cleaned by housekeeper as a checkout, yet the computer still had as occupied. The room was checked but of course the glasses were not there. I could never get any follow up on getting my glasses back even when I called again the next 2 days.....they seemed bothered and put out by it. Imagine how I feel without the glasses. This was handled so poorly. As a frequent guest of Marriott hotels I expected much better customer service.

Stayed November 2012, traveled on business
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orlando, florida
Top Contributor
65 reviews 65 reviews
63 hotel reviews
Reviews in 42 cities Reviews in 42 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 18, 2012

Stayed for a week. Hotel is centrally located as per other reviewers. Hotel property is current - only downside is no power panel in rooms. Concierge level staff was very friendly but the food was inconsistent. I enjoyed the fresh fruits and vegetables but the breakfast choices beyond this were meager and inconsistent. Similiar experience with evening selections. I like firm beds and this Marriott's mattresses were acceptable. I am Marriott Gold but I did not feel I was well accomodated. I request a high floor room away from the elevator and with an eastern (morning) view and balcony. I was offered a room mid-floor directly across from the elevator - very noisy on several nights as a result. Upon assessing the room, I inquired and requested to be moved but was told "no more rooms were available". During the week I stayed I noticed that simply was not the case. Doubt I will stay at this property again due to this lack of respect and mis-representation.

Room Tip: The rooms facing east have a nice view of the skyline in the distance and overlook a large man-made...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 12, 2012

The hotel is centrally located in the Dallas area if you need to access a variety of areas in Dallas. The service is excellent and the hotel is clean and well maintained. The lobby and restaurant could use a facelift because the decor is stuck in the 90's. On a nice day or evening it is a pleasure to sit on the back deck overlooking the small Las Colinas lake. Like most Marriotts, wi-fi is not complementary which I don't understand and drives me crazy. The bed is great and the water pressure is average.

Overall a very good hotel and what you expect with a Marriott hotel.

Room Tip: Ask for a high floor room overlooking the lake.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagerstown, MD
Top Contributor
92 reviews 92 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 11, 2012

This hotel is situated on a lake with a nice walking path around it. The hotel is within walking distance of the DART train station which makes for an easy trip to downtown Dallas. The Irving convention center is close as well. There are eateries within walking distance.

Some rooms have balconies, which is a nice touch. The staff is friendly.

There is a nice breakfast buffet. Jose is an excellent waiter.

The hotel was quiet and clean.

Room Tip: Ask for a lakeview.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Austin Texas
Top Contributor
73 reviews 73 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 9, 2012

We stayed at the Dallas Marriott Las Colinas for the first time ever and was surprised by the tranquility of the area. Nice little water feature behind the hotel. It was raining all day on saturday so we didnt get to check out the area to much. Service was great with the exception of the soda machines. I was pleasantly surprised the the cost was only $1.50 per bottle but I tried 4 different machine and they all were not working. Breakfast buffet was good and hot but was a little pricey. Nice indoor hot tub and pool area. Sodas at the bar was $3 per glass.

If you can get a room with a balconey! Awesome views

Room Tip: Ask for balconey room
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 8, 2012

I stayed at the Las Colina Marriott in early Ocotber 2012. Las Colinas is mixed business and residential area in is right on a lake. There is residential unit mixed with business and hotels in the general area around Las Colinas Blvd. Check in was fast, friendly and efficient. My rate included free internet and free buffet breakfast... Score! Lobby was nice and definitely welcoming upon entry. Check in desk to left and nice bar area. All very impressive entry / lobby areas. Elevator service was terrific, never waited long for an elevator- a major plus. Room had 3 doubles - would have preferred a king, but for the rate with freebies, I'll take it Bed were typical Marriott. Very comfortable with white comfortable and plenty of pillows. Room was also typical Marriott - flat screen TV, work area / desk, clean (CLEAN) bathroom and clean room carpet. All in all, nice stay. Recommended for a business traveler in the DFW area.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Dallas Marriott Las Colinas

Address: 223 West Las Colinas Boulevard, Irving, TX 75039
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Las Colinas 3.5*
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Also Known As:
Dallas Marriott Las Colinas Hotel Irving
Marriott Hotel Irving
Marriott Irving
Irving Marriott

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