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“Great place to stay.” 5 of 5 stars
Review of Residence Inn Dallas DFW Airport South/Irving

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Residence Inn Dallas DFW Airport South/Irving
3.0 of 5 Hotel   |   2200 Valley View Lane, Irving, TX 75062   |  
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Ranked #2 of 76 Hotels in Irving
Texas
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed June 24, 2013 via mobile

Great place to stay. Customer service was fantastic. The lady that checked us in was really helpful and a pleasure to deal with. Would definitely recommend this property.
Only issue is that they share their pool with Courtyard property that is next door.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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62 reviews from our community

Traveler rating
    48
    13
    1
    0
    0
See reviews for
16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
tx
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here for three nights. Had 4 in a studio room (larger rooms were sold out)
I was a little concerned that it wouldnt be enough space but we were pleasantly surprised. Breakfast buffett in the am is great. Only crowded and low on food one day and it was because a mens basketball team was there and ate a ton. They seemed to be low on towels. They cleaned our room and left one towel for the 4 of us and when we went to get more, it took forever to get some. Same for pool. Had to go to front desk to get them again. It may have had somethng to do with the basketball team. Loved the indoor pool and half court basketball (outside).
Hotel was very clean and kept up to date.
Loved it and would stay again

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro-RJ, Brazil
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

Best choice for a business trip at DFW Area and/or if one is to attend training at CAE / Bombardier Training Center (in fact, less than 10 min drive). Comfortable & clean rooms ( great- complimentary WiFi, impecable house-keeping, big flat screen tv, fully-equipped kitchen with large fridge, MW oven, dishwasher, electric cooktop, dishes / glasses / cups / silverware / utensils etc). The desk is ergonomic enough to work and/or study. Breakfast does not have a great variety, but everything on the buffet is fresh and of excelent taste & quality. Staff could not be more courteous than they were, making one feel 100% at home. My sincere thanks to all of them, specially to the Front Desk team. The property has a good indoor swimming pool of reasonable size, as well as a well-equipped gym, just besides. Their Airport Shuttle picks you for check-in and takes you back upon checkout, and - though it is on demand - I never had to wait more than 10 mins, in either case. The hotel's restaurant serves the other meals as well and they also offer delivery options in the vicinities (try Vitto's; great italian food at your room's door; delivery is free, provided your order is at least US$ 15.00). That Residence Inn will certainly be my 1st choice for the next recurrent.

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, San Francisco
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a wonderful hotel. We had a bad airport problem and I needed a decent place to stay alone for the night. Knowing that Marriott employees are always nice and helpful, I chose this hotel. It exceeded my expectations. The staff took such good care of me. They made me feel special and took great care of me. The room was beautiful, they have a salt water pool! The shuttle was fabulous, quick and they used 2 shuttles when there was a large family, instead of cramming us all in one little van. I had a nice breakfast and was whisked away to the airport. I will stay here again anytime I get the chance!

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Milton, Ohio
Top Contributor
101 reviews 101 reviews
8 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 31, 2013

My family (parents+ 4 kids) stayed at this hotel for a week in March while visiting the DFW area over Spring Break. With the2 separate bedrooms & pullout couch (and full kitchen) it is a much better solution than cramming into a standard hotel room. This property appears new; it is very clean. It has a saltwater pool & whirlpool, exercise room, and guest laundry facilities. The breakfast was wonderful- each day a regional 'special' with a host of standards (cereal, muffins, toast, bagels, oatmeal, scrambled eggs). The staff were all friendly & helpful, and I do mean ALL - from the front desk to the cleaning personnel.
I have one tiny complaint - the shower curtains are too short, requiring careful placement so you don't get water all over the floor. But other than that it was wonderful.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa H, Hotel Representative at Residence Inn Dallas DFW Airport South/Irving, responded to this review, April 10, 2013
Thank you for your review, and for taking the time to recognize our property and staff! We pride ourselves on Customer Service excellence, and are very pleased that you enjoyed your stay.

Breakfast is always complimentary, and knowing that our typical guest will stay for an extended period of time, we like to offer different items from day to day while still offering the traditional breakfast items. We do hope you were able to enjoy some of our other amenities during your visit, such as our complimentary social hour, outdoor basketball court, and indoor salt water pool and spa.

We would also like to thank you for the information regarding the shower curtain in your Two-Bedroom Suite. In our constant pursuit of excellence and exceeding guest expectations, it is this very type of feedback that makes us better. We will definitely look into this!

Thank you for choosing Residence Inn DFW Airport South! We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2013

This is an excellent place to stay. The one bedroom and studio suites are very nice, clean, and decorated with modern decor. The staff was excellent and the complimentary breakfast in the morning (which was good) is always a plus. It is extremely close to DFW airport. Restaurants are within 5-10 minute driving distance. If I ever have to come back to Dallas I will definetly stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa H, Hotel Representative at Residence Inn Dallas DFW Airport South/Irving, responded to this review, April 12, 2013
Thank you for taking the time to leave such a wonderful review! We love hearing what our guests have to say!

Offering a 24-hour courtesy shuttle is not only convenient, but saves our guests the time and expense of renting a car.

Did you know that we also offer a grocery delivery service to our guests? We always want you to feel at home, and sometimes a preparing your favorite meal in the comfort of your suite will do the trick!

Thank you for making Residence Inn DFW Airport South your home away from home while visiting the Dallas/Fort Worth area! We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseburg, Oregon
Top Contributor
63 reviews 63 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 22, 2013

My wife and I spent two very comfortable and relaxing nights during our most recent visit to Texas at the Residence Inn Dallas DFW Airport South/ Irving. We have stayed in many Residence Inns in several parts of the country over the years, as we enjoy the spacious rooms and free hot breakfast buffet. This is the nicest Residence Inn we have ever stayed at. The front desk staff was outstanding, very friendly and helpful. This is an almost new facility (opened in December 2011). The rates were reasonable. This hotel is very conveniently located with easy access to both the DFW car rental facility and freeway.

We really enjoyed the one bedroom corner suite. We were amazed at how nice the suite was. It was spacious, very clean, quiet and very comfortable. We did not hear any airplane or freeway noise. The suite had two flat screen TV’s, a full kitchen and breakfast bar with granite counter tops, desk, lots of closet space, and nice furniture. The king bed in our room was very comfortable with lots of pillows, and very nice linens. The bathroom was nice. As in most Residence Inn, we liked having the bath vanity separate from the rest of the bathroom. The décor was nice, cheery and warm in our room, the lobby and breakfast area. Everything in the hotel looked new and fresh. The Wi-Fi worked well in the room. The climate control for the room worked well.

The free breakfast buffet was excellent with a good choice of both hot and cold items. The food was very good. One evening we particularly enjoyed the evening reception with free wine, bear, soft drinks and a nice light meal.

We used the laundry facilities and exercise room on the first floor of the hotel. They were very convenient with brand new equipment. We did not use the indoor swimming pool, but it looked very nice. We certainly enjoyed our stay and will not hesitate to stay here again when we are visiting this area of Texas.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa H, Hotel Representative at Residence Inn Dallas DFW Airport South/Irving, responded to this review, April 12, 2013
Wow! We couldn't have said it better ourselves!

Our top priority is always the comfort and satisfaction of each of our guests. We pride ourselves on our customer service, and the ability to anticipate our guests needs.

Thank you for such a fantastic review! This will certainly keep us motivated to continue on our journey to service excellence.

We do hope you will visit again soon, and perhaps this time you will have an opportunity to try our indoor salt water pool!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Dallas DFW Airport South/Irving

Address: 2200 Valley View Lane, Irving, TX 75062
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 76 Hotels in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Dallas DFW Airport South/Irving 3*
Number of rooms: 118
Official Description (provided by the hotel):
BRAND NEW HOTEL!! We opened our doors December 2011 ... more   less 
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