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“One Word Awesome!!” 5 of 5 stars
Review of Staybridge Suites Dallas-Las Colinas Area

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Staybridge Suites Dallas-Las Colinas Area
3.0 of 5 Hotel   |   1201 Executive Circle, Irving, TX 75038   |  
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Ranked #12 of 76 Hotels in Irving
Hattiesburg, MS
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“One Word Awesome!!”
5 of 5 stars Reviewed July 26, 2014

Stayed at this hotel on business and I would have to say this was a very enjoyable stay. The desk reception was warm and welcoming. The room accommodations were great, bed comfortable, nice size fridge in room. I needed to cut my stay short and the staff was gracious enough to let me canx the last night at no extra charge. I like the small basketball court outside it was a nice change from just your standard pool for exercise. The location was great only about a 3 to 5 minute drive to nice restaurants and shopping. Traffic also not bad if driving, easy out and in during all times of the day.

Room Tip: Room 141 on first floor close to lobby, but quick access to outside parking and getting luggage in a...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBS-DALLC, Guest Services Representative at Staybridge Suites Dallas-Las Colinas Area, responded to this review, July 30, 2014
Thank you so much for taking the time to leave such a wonderful response. I am so glad you enjoyed your trip here with us and that we were able to make you feel welcome. I'm thrilled that you were able to take advantage of our sports court and had a good time even on a business trip. We hope to see you in the future - business or leisure.
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84 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Locust Dale, Virginia
Top Contributor
104 reviews 104 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 22, 2014

This is the best place to stay in the area of the DFW airport bar none. It's had a recent facelift and had the more comfortable beds we've slept on in ages. The room was clean and cool when we arrived.

The only glitch was that they put us in a smoking suite first, but quickly changed the room without a hassle.

The staff was VERY friendly and helpful. The breakfast was superior---HIGHLY recommend!!

Room Tip: You can't go wrong--pick any room
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBS-DALLC, Guest Services Representative at Staybridge Suites Dallas-Las Colinas Area, responded to this review, July 25, 2014
Donald,

We are so happy you enjoyed your stay with us. I apologize again for the minor mishap with placing you in a smoking room but I'm glad we quickly resolved the issue. We are so glad you enjoyed our renovations and we hope you'll be able to come back again soon to enjoy our property.
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Oklahoma
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 4, 2014

This was our first time to stay at a Staybridge property though we have stayed at other IHG properties (Intercontinental, Holiday Inn, Crown Plaza, etc). We selected this location because my wife was attending a conference nearby and also because it was a pet friendly hotel. The location was ideal for us. It was a short driving distance from the Irving Convention Center where my wife was attending a conference. There were also a number of restaurants (Indian-Saregama, Greek, Italian and many fast food restaurants-Subway, McDonalds) within walking distance and many more just a short drive away. There was also a park nearby, which our dog enjoyed. Another reason we chose this property was because an ad we saw claimed that the property was recently "renovated." This proved to be only partially true. The kitchen in each suite was redone and I must admit they had a done a great job on remodeling the kitchen area. However, not much else appears to have been renovated. The couch was "original": sagging, stained, fraying cushions at the seams...had seen better days and was uncomfortable to sit on. Most of the rest of the furniture appeared old as well. The bed itself was good though I thought it was strange to see such small pillows. Usually hotels tend to have king size pillows, this one had such small ones that were barely enough to rest your head on. The AC was also noisy. I am guessing the AC units were not replaced during the "renovation." The free breakfast was pretty good though I found the kitchen staff to be indifferent. The front desk staff though were very good and pleasant.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Director of Sales at Staybridge Suites Dallas-Las Colinas Area, responded to this review, June 6, 2014
OklahomaProfessor,

Thank you very much for taking the time out to leave detailed comments about your recent stay with us. We are so glad you liked our location and the front desk staff. We do sincerely apologize that you were not satisfied with our furniture and pillows. We do our very best to fulfill the expectations of our guests within our hotel and are constantly working towards improving our property. Your comments will help us continue to refine our hotel and its amenities, so again we thank you for your review. Again, we are so sorry for any unmet expectations and we hope to be able to meet and even exceed them again in the future.
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Windermere, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2014

What a great hotel!!! My first time EVER staying at a StayBridge Suites. It was beyond my expectations. Mindy was awesome. The GM and front desk staff did anything you needed. Rooms are spacious and very comfortable. I'm glad I will be staying there again soon. So many resturant choices. Also shuttle to the airport if needed!!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Front Office Manager at Staybridge Suites Dallas-Las Colinas Area, responded to this review, April 8, 2014
We thank you for such great compliments for the Staybridge Suites- DFW - North. Your review was sent to the Staybridge Suites Dallas-Las Colinas. We will be sure to share your wonderful review with the staff of Staybridge Suites DFW-North.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, Usa
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2014

I stayed here for three nights when I had to attend training with my company in Irving, TX. My room was clean and contained a small kitchen area with a fridge and a sink. My room also contained a desk area and a TV on a dresser. The hotel has free wi fi which is great. In the mornings, they put out free breakfast that included hot food, bagels, muffins, fruit, and cereal; it was a nice spread. They have a happy hour three days a week but not on Mondays. There really isn't much around the hotel within walking distance so it is a little boring at night. There is no hotel bar which is surprising.

Room Tip: You do not want a handicap room on the first floor if you are not in need of that.
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Front Office Manager at Staybridge Suites Dallas-Las Colinas Area, responded to this review, March 12, 2014
Thank you for your feedback. Sorry for the inconvenience but It is our brand standard to have our evening social on Tuesday, Wednesday and Thursday evenings which includes complimentary light meal, beer, wine and soft drinks. We hope we will have the opportunity to be of service to you in the future.
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Affton, Missouri
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

Extremely friendly staff at a nice hotel. Spacious two room suites with updates. I arrived late and checked in quickly. My room was a comfortable temperature (it was a chilly 35 degrees outside when I arrived) and the room was very inviting and CLEAN. The suite included a kitchen with full size frig, two burner stove, micro, dishwasher and dishes, pots/pans and coffee maker. There was a bar type table peninsula for dining. The living room area had a work desk with free wifi/ethernet, comfortable couch with reading lamps, coffee tables and a larger TV. The bedroom was equipped with a 36" TV, king size bed with comfortable linens and pillows. This may have been the best night sleep I have ever had in a hotel. The bed was firm but still soft. The bathroom was snug (had to stand in tub or next to toilet to close the door), but feasible. The towels looked nice, but left something to be desired. They were very rough and left you feeling a little damp.

Overall, the stay was very comfortable and I would stay there again if traveling through the Irving area.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Front Office Manager at Staybridge Suites Dallas-Las Colinas Area, responded to this review, March 12, 2014
Thank you for your kind remarks. We certainly appreciate you choosing to stay with us. We will look at the issue with the towels and see how may improve the texture.
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Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 19 cities Reviews in 19 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed March 5, 2014

I have to say I didn't have the best experience, but I think it may have ben an anomaly. I stayed here with my wife and daughter for a cheerleading competition in Dallas. That was mistake number one, staying too far, as traffic was horrendous into downtown. As for the hotel, the area is clean and safe, in the business district of Irving, Texas. The hotel itself is nice, clean and comfortable. Staff is super nice, breakfast was very good, parking is easy. The room was comfortable with flat-screen TV, kitchenette, good water pressure in the shower, etc. My issues were mainly with the other guests. On our first night, there was a happy hour and there were literally 20-30 men in the lobby (just men, no women, no boys or girls), most Arabic or Indian looking, & just full-on leering at my wife and teenage daughter. Must be a cultural thing, but it definitely felt a lot creepy. 2nd & 3rd night we had THE WORST neighbors, a super loud black couple hoopin' and hollerin' until 1am. The staff called them each night and they calmed down a bit. 4th night there were people drinking beer at the pool right outside our window until midnight. This all may sound relatively mild, but it's highly annoying when you need to be up early and you need some sleep. Three poor-sleep nights in a row does not make a happy guest. My only issue with the room was the refrigerator, each time the motor turned off, it made 4 loud knocking sounds that sounded exactly like someone knocking on the hotel door. That was every 2 hours all weekend, and woke us up a few times also. Like I said, probably an anomaly in terms of the frig' and the other guests, but if you don't also have those particular issues, this is a great place to stay.

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Front Office Manager at Staybridge Suites Dallas-Las Colinas Area, responded to this review, March 7, 2014
Thank you for your review regarding your recent visit at our hotel and for providing us with your feedback. Please accept our sincere apologies for any inconvenience you have experienced and for the conditions that did not meet your expectations. Rest assured that the issue you have raised about the refrigerator has been documented and will be forwarded to the appropriate departments for necessary actions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Dallas-Las Colinas Area

Address: 1201 Executive Circle, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Irving
#16 Business Hotel in Irving
#21 Family Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Dallas-Las Colinas Area 3*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the best all suite property in Las Colinas! Enjoy all the comforts of home. Our hotel invites both business and leisure travelers to enjoy comfortable convenient long term stays.The Staybridge Suites Dallas Las Colinas is located in the heart of the Dallas/Fort Worth Metroplex. Just minutes from Dallas/Fort Worth Airport, Dallas Trade Center, Dallas Market Center, Dallas Convention Center, University of Dallas, and several fortune 500 companies. These companies include Abbott Labs, Microsoft, TXU Energy, Bae Systems,Verizon, Nokia, Nec, Flight Safety, Bombardier etc. There are three suite types accommodating up to 8 people comfortably. Other entertainment venues include: Six Flags over Texas, Hurricane Harbor, Lone Star Park, Gaylord Texan Convention Center, Byron Nelson Championship Golf Course, American Airlines Center (home of the Dallas Mavericks), Las Colinas Equestrian Center, Studios of Las Colinas, Grapevine Mills and Galleria Mall, and minutes away from NASCAR Racetrack.The Staybridge Suites also offers free breakfast buffet, free evening reception (Tues-Thur), free transportation within a five mile radius. Take a walk through the Staybridge Suites Courtyard and admire our luscious gardens or just relax by the pool, play a game of basketball, or just have a barbecue with your friends Staybridge Suites is equipped to accommodate the entire family, including pets. ... more   less 
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Also Known As:
Staybridge Suites Dallas-Las Colinas Area Hotel Irving
Staybridge Suites Irving

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