2 rooms for 2 nights. We went to our Priceline.com booked Extended Stay only to be told they were overbooked and we needed to go to this Extended Stay instead.The rooms were supposed to be smoke-free but were not. In fact one room (#150) was so smoke-infested that it had to be unhealthy. Relocated to another room the next night (again, supposed to be smoke-free) and it too smelled of smoke. We had to spray air freshener into the drapes and carpet just to make it tolerable. The head manager was nice, but the other workers were very disattached and indifferent to the situation. The office closes at 11 p.m. The only person to answer the phone outside the office was the washing person and she was unable to help us on the first night. We were booked through Priceline.com and had pre-paid for the nights so we had to just make due, but it was a bad situation. I am wary of staying at another Extended Stay after this and will book through Orbitz, not Priceline from here on out.
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- Also Known As:
- Homestead Dallas Las Colinas Hotel Irving