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“Amazing Hotel” 5 of 5 stars
Review of NYLO Dallas Las Colinas

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NYLO Dallas Las Colinas
3.5 of 5 Hotel   |   1001 W Royal Lane, Irving, TX 75039   |  
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Hotel amenities
Ranked #7 of 76 Hotels in Irving
Certificate of Excellence 2014
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Amazing Hotel”
5 of 5 stars Reviewed February 16, 2013

I stayed here one night for business and I was so pleasantly surprised! I travel a LOT for work and have stayed in more boutique and chain hotels than I can recall. The decor is super modern without being stuffy. The staff was all incredible nice and helpful. The rooms were such a nice departure from your typical hotel room - no ugly bedding, tacky carpets, gross draperies. The hotel is also energy-efficient which you have to love! We dined in the restaurant where the food was very good. I also used their business center which was very convenient for printing out our boarding pass ahead of time. I will absolutely be looking for a NYLO hotel on my next trip. I highly recommend this hotel for anyone who is tired of boring hotels and mediocre customer service!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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528 reviews from our community

Traveler rating
    304
    116
    57
    28
    23
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Worth
1 review
1 of 5 stars Reviewed February 16, 2013

This hotel obviously has lousey management. They are also liars. We arrived at 5:00 pm the night of our confirmed booking... The hotel desk said our room was not ready yet so they gave us a 30 dollar voucher to the restaurant and told us they would call us... 2 and a half hours later they had still not called us! So we went to the front desk and they told us that they did not have a room for us!!! They were turning others away as well.... Luckily Hotels .com agreed to return our money but the whole episode was a waste of time! The food and bar service was crumby too!

Our Valentine's plans were ruined.

Room Tip: o not use tis hotel!
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2013

 

I writing to you because my stay there was beyond my wildest dreams.  I felt like i was visiting friends and family during my stay. Mr Cole always had a smile on his face and he made sure that we were comfortable during our stay. We loved it so much we wanted to pack up your hotel with Mr Cole and other staff members and bring them home with us, lol. I cant wait to visit again and know that i will be spreading the news that your place is the only place to stay in Texas.  Hope to see more of your hotels in more cities soon. Once again thank you for making us feel right at home.

Room Tip: All the rooms are good
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Top Contributor
75 reviews 75 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 31, 2013

Well I like this style of hotel ! - loft style, bare smooth concrete floors and exposed pipework. The bed was very comfortable and everything worked well - including the complimentary wifi (except couldn't connect to work network as VPN wouldn't work).
Would probably not suit those who seek quaint oldy-worldy type properties.
My only criticism is that maybe they tried a little too hard to be trendy and the entrance was a little inappropriate - Green solid wood door.....
Also, the reception area was trying to recreate a dimly lit Hollister shop - no need for that.
Friendly staff and good bar with restaurant (not haute cuisine but business traveller food).

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Lenox, Illinois
1 review
5 of 5 stars Reviewed January 29, 2013

I am Sooo excited to stay at this hotel!! My Girlfriend and I are booked to arrive on Feb 15th!! We are going to Texas for a work training!! This Hotel by far looks Awesome!! So glad to read all the Great Reviews!! Can't Wait!

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYLOManagement, General Manager at NYLO Dallas Las Colinas, responded to this review, February 1, 2013
Thank you for choosing NYLO Dallas/Las Colinas hotel for your upcoming visit to Dallas, TX! We are looking forward to seeing you and your girlfriend very soon.

Please feel free to contact us directly if we can be of service.

Best Regards,
Marc Messina, General Manager
NYLO Dallas/Las Colinas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2013

My husband and I recently booked a room here to experience a different type of hotel and we got everything we expected and more. The room was very modern and the beds were amazing!! Gloria called up as soon as we checked in to see if we needed anything. We requested more towels and received them a short while later. The environment was lively, the heated pool was great(it was 50 degrees outside and we were comfortable). To top it off there were security guards throughout the hotel, inside and out so we felt really safe. All in all this was one of the best hotel experiences I have had and we will definitely be back to stay longer.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYLOManagement, General Manager at NYLO Dallas Las Colinas, responded to this review, February 1, 2013
Thank you for taking the time to share your feedback with us on TripAdvisor and for choosing NYLO to host you and your husbands recent stay. I am very pleased to hear that you enjoyed the hotel, please be assured that I have forward your comments to the team!

We look forward to seeing you again in the near future, and always feel free to contact me directly if I can ever be of future service.

Stay Unique,
Marc Messina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed January 25, 2013

We stayed in the top suite, the skyline suite. It was amazing ! We had originally booked a regular room, but upon entering it was very small, so since upgrade was not that much more expensive, we decided what the heck. So worth it! This suite was 3times as big,and really incredible views! The bed was heavenly, the showers were amazing, and the The Loft bar had exceptional service and staff. The only downside is the skyline suite has an amazing balcony terrace, which you share with the other skyline suite guest. I have never seen this before since the only way to access your balcony is through your individual room, makes it kinda awkward. This would be great if you knew the people in the other room since the terrace is so large, but awkward and really unusable if you don't know the other room guests. My husband and I were enjoying a nice romantic moment, with amazing view of skyline on our private terrace, when our next door neighbors came out on the terrace,that is the only thing that would keep me from staying in this room again. Next time I would book both rooms.

Room Tip: The regular rooms are quite small, so if that doesn't bother you that should work but if you lik...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYLOManagement, General Manager at NYLO Dallas Las Colinas, responded to this review, February 1, 2013
Thank you for the amazing feedback - I am plased to hear that you and your husband enjoyed your visit to NYLO Dallas/Las Colinas.

We look forward to seeing you again in the near future, and always feel free to contact me directly if I can be of service.

Stay Unique,
Marc Messina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NYLO Dallas Las Colinas

Address: 1001 W Royal Lane, Irving, TX 75039
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Irving
#11 Business Hotel in Irving
#12 Family Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NYLO Dallas Las Colinas 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Providing a unique alternative to the traditional, uninspiring hotel experience, NYLO Irving/Las Colinas is an elegant and sophisticated boutique style hotel that is also comfortable, casual and fun. Business and leisure travelers will find no better or exciting place to stay in the Las Colinas area than the NYLO Las Colinas with its chic loft-style accommodations, two outdoor heated swimming pools, a state of the art gym, ample meeting and event space, and the Manhattan ballroom. ... more   less 
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Also Known As:
Nylo Dallas Las Colinas Hotel Irving

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