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Comfort Inn & Suites DFW Airport South: Traveler Reviews

2.5 of 5
4940 W Airport Freeway, Irving, TX 75062
Hotel amenities
Comfort Inn & Suites DFW Airport South
Ranked #20 of 77 hotels in Irving
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87 reviews from our community

    Trip type
Traveler rating
    48
    20
    11
    4
    4
Date Rating
Cleburne, Texas
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
“Good for the value, but don't be late for the shuttle”
3 of 5 stars Reviewed January 14, 2013 via mobile

Rooms are clean and roomy, but mirror at sink is tiny. We had signed up for the shuttle at 6 am, and were running late, so they didn't wait. Would have had to wait an hour for the next one, so we took a cab. Everything else was fine b

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Matt L about Comfort Inn & Suites DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
“Stranded”
3 of 5 stars Reviewed December 20, 2012

I stay at this franchise of hotels all across the country. Was not to happy with this one. Shuttle service is horrible. I got stranded for hours cause the driver "forgot" about me. And serving the comp breakfast later then usual doesn't make it convenient for those that goto work or have to catch an early flight. Otherwise the staff at the desk were excellent and the rooms average.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Clean airport hotel”
2 of 5 stars Reviewed December 7, 2012

We booked this hotel based off reviews and location. Here's my reason for the poor review.
Pros:
The room was very clean and the bed was comfortable.
Front desk staff were very helpful and it's very close to airport with a shuttle.
The shuttle will take you within a few mile radius if you have a layover since nothing is close by
Cons:
Internet wasn't working
The shuttle driver actually used racial slurs - meaning he used the "n" word.
Then went on to make assumptions about where we are from. I realize that Oregon is a little more liberal than some states but this is extremely inappropriate on all levels. Not everyone in Oregon smokes pot and are racist.

To be fair, we had a wonderful shuttle driver our first night who picked us up at the hotel so not all their shuttle drivers are this way.

However, we will never support someplace that has this backwards thinking!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TravelMonkey73 about Comfort Inn & Suites DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review
December 14, 2012
I am really glad to hear how you loved your stay at our property. But you had some issues with one of our shuttle drivers. Can you please email me at sales@cidfw.com, so that we can further discuss the situation. I look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed November 16, 2012

If you have to be away from home, you want to stay in a place like this. You can't beat the quality for the price and the staff is always friendly. Shuttle for the airport, shopping, or to eat makes it awful convenient. Great place!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scubadude77354 about Comfort Inn & Suites DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrollton, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Adequate for Business Travel”
3 of 5 stars Reviewed November 6, 2012

The room was satisfactory and the location was convenient. Good for business travel. Rooms could be a little fresher, my arrival was late and the room seemed a little stuffy. However, I would stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kelly H about Comfort Inn & Suites DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Comfort Inn & Suites DFW Airport South
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Comfort Suites DFW Airport
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Additional Information about Comfort Inn & Suites DFW Airport South

Also Known As:
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel
Comfort Inn Irving
Irving Comfort Inn
Address: 4940 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Irving
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Comfort Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time.Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Comfort Inn rooms, featuring our ultra-comfortable plush pillows, a 32” flat panel LCD TV for your viewing pleasure, a microwave and fridge combo, an oversized work desk for King rooms, and more. Our rooms are perfect to maximize work and play. ... more   less 
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