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“Clean airport hotel” 2 of 5 stars
Review of Comfort Inn & Suites DFW Airport South

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Comfort Inn & Suites DFW Airport South
2.5 of 5 Hotel   |   4940 W Airport Freeway, Irving, TX 75062   |  
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Ranked #45 of 78 Hotels in Irving
Bend, Oregon
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Clean airport hotel”
2 of 5 stars Reviewed December 7, 2012

We booked this hotel based off reviews and location. Here's my reason for the poor review.
Pros:
The room was very clean and the bed was comfortable.
Front desk staff were very helpful and it's very close to airport with a shuttle.
The shuttle will take you within a few mile radius if you have a layover since nothing is close by
Cons:
Internet wasn't working
The shuttle driver actually used racial slurs - meaning he used the "n" word.
Then went on to make assumptions about where we are from. I realize that Oregon is a little more liberal than some states but this is extremely inappropriate on all levels. Not everyone in Oregon smokes pot and are racist.

To be fair, we had a wonderful shuttle driver our first night who picked us up at the hotel so not all their shuttle drivers are this way.

However, we will never support someplace that has this backwards thinking!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review, December 14, 2012
I am really glad to hear how you loved your stay at our property. But you had some issues with one of our shuttle drivers. Can you please email me at sales@cidfw.com, so that we can further discuss the situation. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    64
    35
    25
    10
    12
See reviews for
33
38
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Houston, Texas
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2012

If you have to be away from home, you want to stay in a place like this. You can't beat the quality for the price and the staff is always friendly. Shuttle for the airport, shopping, or to eat makes it awful convenient. Great place!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrollton, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 6, 2012

The room was satisfactory and the location was convenient. Good for business travel. Rooms could be a little fresher, my arrival was late and the room seemed a little stuffy. However, I would stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 29, 2012

My husband and I were visiting Dallas for a concert and stayed here at this wonderful hotel. It doesn't look like much from the outside, but never judge a book by its cover. The room we stayed in was approximately $130 a night and wow...was it worth it! It had everything in there and the bed...oh that bed....it was like sleeping on a cloud. So comfortable and warm. Too wonderful for words. Lots of towels in the room and the staff was extremely sweet regardless of the hour. My husband and I are not fancy in the least and we dress like bums and they didn't let off a hint of judgment when we walked in! Everything was wonderful over all EXCEPT the eggs...lol Breakfast was a delight but those eggs are bleh. It was really impressive to see all the foods (hot and cold) available to eat for breakfast, not just a muffin like most places. They have everything from cereal, to waffles, sausage and fruit and of course lots of coffee!
This place is great in every way and I encourage anyone to go by and see for yourself. You will not regret it! :)

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 5, 2012

I've stayed at this hotel twice recently at the end of q trip to the Dallas area when I had a morning departure to ensure that I wouldn't have any traffic problems.

Rooms are clean, TV reception is good with a decent selection of channels. Hot breakfast with eggs, bacon or sausage, biscuits, gravy, Texas-shaped waffles, good selection of cereals, yogurt, fresh fruit (apples, oranges, and bananas) and some of the tastiest donuts! And it's virtually impossible to run into traffic problems between the hotel and the airport because this hotel is so close to the aiport (it must be the closest one which is not actually on the airport property) that you don't even get on hwy 183. The frontage road just runs right onto the airport property where it merges with the traffic coming from 183.

My only limitation on recommending this hotel is that it is a little restrictive for an airport hotel. The shuttle only runs from 5am until midnight, so if you have an early departure or late arrival then this hotel won't work for you. Also breakfast doesn't start until 6:30am.

If you can't wait for breakfast, there is a 24-hour Whataburger which shares the parking lot with this hotel. Their burgers are good!

Nice feature: they have a couple of washers and dryers for guest use and they cost only $1.50 per load (as of October 2012). For both of my trips, the detergent vending machines were sold out, but the Shell station next door sells single load packets of detergent.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Level Contributor
135 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 4, 2012

We chose this motel because we had to catch an early flight. The rate was great, the room was bright and clean, the staff helpful and friendly, and the location was perfect for getting to the rental car return area quickly. Our flight was too early to try breakfast at the motel, but we will book here whenever we travel to the Dallas-Fort Worth area again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texarkana, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2012

This is the hotel that we always stay at when we fly out of DFW. It is so clean and comfortable, it's a hands down decision! The bed is always comfortable, bathroom very clean and the breakfast is one of the best! Staff are very friendly and helpful. They were laying a new laminate floor when we came this time. The only negative was the shuttle picking us up from the airport. We took the hotel stay on the returning side of the trip since our plane landed at 11 p.m. and we didn't want a long drive home at that time of night. We called 3 times for the shuttle and at midnight it came! Other than that, it was a very good experience and we would probably stay there again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites DFW Airport South

Address: 4940 W Airport Freeway, Irving, TX 75062
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 78 Hotels in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites DFW Airport South 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Comfort Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time.Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Comfort Inn rooms, featuring our ultra-comfortable plush pillows, a 32” flat panel LCD TV for your viewing pleasure, a microwave and fridge combo, an oversized work desk for King rooms, and more. Our rooms are perfect to maximize work and play. ... more   less 
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Also Known As:
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn And Suites Dfw Airport South
Comfort Inn Irving
Irving Comfort Inn

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