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“Please Update My Rooms (lobby, hallways, exterior...)” 3 of 5 stars
Review of Embassy Suites DFW Airport South - Irving

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Embassy Suites DFW Airport South - Irving
3.0 of 5 Hotel   |   4650 West Airport Freeway, Irving, TX 75062   |  
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Rates as low as $116
Ranked #19 of 76 hotels in Irving
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Please Update My Rooms (lobby, hallways, exterior...)”
3 of 5 stars Reviewed August 23, 2013 via mobile

The staff were nice especially the van drivers. The rooms detracted from the staff however. First, why would you put wallpaper in the bathroom? Yes it was peeling from the walls and bubbling due to the moisture. Second, a flat screen TV is nice but try to spend some money on lighting (poor) and a spruce up of the public space. The railings surrounding the courtyard needed a touch up not to mention the carpet reminded me of the 80's (great decade but that was 30 years ago).

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Thank you for your comments. I agree with you and we are replacing the hallway carpet very soon, as well as repainting all of the railings. I also agree the 80's were a great decade, one of the best.

You will see the improvements on your next visit.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cupertino, United States
1 review
5 of 5 stars Reviewed August 22, 2013

Nice and clean place, very friendly staff. Close to DFW + free airport shuttle - we had flight cancellation situation so this was very important. Free complimentary hot breakfast. On the expensive side. Aso got free wifi being HHonors member.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
FREE Shuttle!
FREE Breakfast!
FREE WIFI for HHonors!

You just can't stay anywhere else...Thanks for letting us know. See you again soon!

Steve Cadaret
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El Paso, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 20, 2013

Came to Dallas for Advocare Success School at the Cowboys' Stadium! Stayed here at the Embassy Suites. Very nice and comfortable. Clean, spacious and staff was courteous. Would definitely stay here again!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Thank you! I heard that some of you are coming back in January. Let us know if we can assist in booking your reservations.

We love Advocare!
Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, United States
1 review
5 of 5 stars Reviewed August 20, 2013

I took my husband here for a mini 1 night getaway for his birthday. We LOVED this place...we didnt want to go home! Great staff, great food and so peaceful! Awesome complimentary breakfast. So beautiful inside! We will definitely be coming back!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Glad to hear! Tell your husband Happy Birthday from us at the Embassy Suites. You are now forced to make this an annual tradition.

See you next August if not before.
Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnold, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2013

I was here for business, and enjoyed everything I experienced here. The breakfast staff could not have been more polite and had no problem custom-making our omelettes. The evening reception was nice as well (just know that the beer and liquor being served at the "complimentary" reception are all cheap brands). I also had the chance to enjoy the lunch buffet, and found the wait staff extremely attentive. Don't know why the other reviewers had problems with their rooms, but no one in my group reported any issues with our guest rooms.

Room Tip: Not sure if the guest rooms on the designated Hilton HHonors floor are any better than the other flo...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Thank you for the rave review! I am happy to hear you enjoyed the food and beverage options during your stay. Every room is the same except some have two queen beds, while other have a king. The layout and designs are spot on no matter what floor you are on.

Thanks for clearing that up for the others.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Hill, Texas
1 review
4 of 5 stars Reviewed August 19, 2013

We stayed on Friday, 8/16 and was very impressed with the hotel. Our plan was to go to another Hotel for dinner but didn't know this Hotel served hot and delicious food. Next day for breakfast we got a full-service breakfast buffett menu that was very good and at no cost. My only complaint was the genteleman that checked us in. He didn't smile or give great customer service for the quality of the hotel I noticed

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Thank you for providing us your feedback. We have the "Best Breakfast in Town" and it is FREE with your room rental. I will take care of the non-smiling guy too.

See you next trip.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moore, United States
1 review
4 of 5 stars Reviewed August 12, 2013

Everything was great for our stay except our room was very warm. Our thermostat was set at 65 and we couldn't cool off for anything. Called and reported it but no response. Had internet issues but they credited back our fees.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites DFW Airport South - Irving, responded to this review, August 26, 2013
Sorry we failed to keep you cool from the Texas Heat. I will have maintenance check on this and have it repaired for your next visit.

Thank you for taking the time to let us know.

Steve Cadaret
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Embassy Suites DFW Airport South - Irving

Address: 4650 West Airport Freeway, Irving, TX 75062
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Irving
#10 Family Hotel in Irving
#21 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites DFW Airport South - Irving 3*
Official Description (provided by the hotel):
Two miles from DFW Airport, the Embassy Suites Dallas - DFW International Airport South hotel welcomes guests to this all-suite Irving, TX hotel featuring a striking lobby with a Mediterranean-style high-rise ceiling, 10-story tropical atrium, stunning waterfall and beautiful pond with exotic fish. Relax in the comfortable master bedroom or living room, and watch a movie on one of two cable televisions. Stay connected with high-speed internet access, available for a nominal fee, a well-lit work desk, and two speaker telephones. Work out in the fully equipped Fitness Center or in the indoor pool. Enjoy the complimentary cooked-to-order breakfast every morning and complimentary beverages and snacks at the evening Managers Reception. Enjoy a delicious meal at Capistrano's, the on-site hotel restaurant. ... more   less 
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Also Known As:
Embassy Suites Dfw Airport South - Irving Hotel Irving
Embassy Suites Irving
Irving Embassy Suites
Embassy Suite Irving Texas

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