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HYATT house Dallas/Las Colinas: Traveler Reviews

3.0 of 5
5901 N. MacArthur Blvd., Irving, TX 75039 (Formerly Hyatt Summerfield Suites)
Hotel amenities
HYATT house Dallas/Las Colinas
Ranked #8 of 77 hotels in Irving
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95 reviews from our community

    Trip type
Traveler rating
    47
    33
    7
    3
    5
Date Rating
Amman, Jordan
1 review
“so nice suites”
4 of 5 stars Reviewed February 23, 2013

my trip was for business i was so relaxed in this house and it's a very good place to stay in so next time ill bring my family with me cause i found this place suitable for family to stay in too.
really i was so lucky to choose this house .

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KhameesHinn about HYATT house Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhgm, General Manager at HYATT house Dallas/Las Colinas, responded to this review
February 25, 2013
Dear Valued Guest,

Thank you for your kind words. I am so happy to hear you enjoyed your stay and you will bring your family with you on your next visit! Our fully equipped suites offer ample space and make it easy for families to travel together. We were lucky to have you choose us. Thank you and see you soon!

Sincerely,
Alberto Soueid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
“BEST hotel for traveling with kids!”
5 of 5 stars Reviewed February 20, 2013

We stayed here while visiting family in Dallas. The room was so big. We had plenty of room to stretch out even with a pack n play. The free breakfast has so many options. My baby ate yogurt, fruits, muffins and my son ate sausage, eggs and waffles. The general manager was also really friendly. It's also so nice with kids to have a full kitchen to prepare lunch and dinner in the room, store milk in the fridge (full size - nothing mini about it) and leave all the dishes behind :). It was really chilly outside otherwise we would have used the basketball court and swimming pool... next time.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FollowTaylorTravel about HYATT house Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhgm, General Manager at HYATT house Dallas/Las Colinas, responded to this review
February 21, 2013
Dear FollowTaylorTravel,

Thank you so much for your kind feedback. I am pleased to hear you and your family enjoyed your visit to the Dallas/Las Colinas area and our complimentary breakfast. I am also glad to hear the room accommodations were spacious enough for your family to spread out and be comfortable. We look forward to your return. Hopefully the weather will be warmer so you can play outside!

Sincerely,
Alberto Soueid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, Texas
1 review
“Hyatt House on MacArthur Blvd in Irving”
5 of 5 stars Reviewed February 20, 2013

I always visit USA on business trips very frequently and whenever I come Dallas always I stay at Hyatt House, which is like my family member. Service, staff and hospitality amazing in this hotel. I like this place very much and I always prefer to take the same hotel.
Rooms are very nice, Breakfast in the morning have many varieties and amenities are great in this hotel including Gym. Swimming pool, shuttle service, evening social hours.
I love this place and GM of the hotel is very polite and very good person, he wishes whenever we face each other and this is for every guest who stays in this hotel.

Room Tip: Here single bed rooms are very spacious with modular kitchen equipped.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Raghu K about HYATT house Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhgm, General Manager at HYATT house Dallas/Las Colinas, responded to this review
February 21, 2013
Dear Raghu K,

Thank you for taking the time to tell us about your stay and I am happy we are considered to be part of your family. We strive to make our hotel a home away from home for all of our guests with a hot breakfast and spacious rooms, We look forward to seeing you on your next trip to the US.

Sincerely,
Alberto Soueid
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Beachwood, Ohio
Reviewer
3 reviews 3 reviews
“Excellent, friendly place to stay”
5 of 5 stars Reviewed February 19, 2013

The accommodations were excellent and the staff were exceptionally friendly and helpful. Our group had only 1 concern that arose how of some misbehavior on the part of another guest and Alberto, the General Manager, showed a great deal of concern for our welfare and comfort. He did a thorough investigation and provided us with followup information. Steven, the very friendly person at the desk when we checked in and out, was also very helpful, providing useful directions and recommendations when we needed them. He made us feel welcome and very much at home. The rooms were very spacious and well maintained. I would highly recommend this hotel to anyone who might be traveling in the area.

Michael C.

Room Tip: Book in advance, as I imagine they fill-up very quickly.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Michael_C_0623 for Irving
Ask Michael_C_0623 about HYATT house Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhgm, General Manager at HYATT house Dallas/Las Colinas, responded to this review
February 20, 2013
Dean Michael_C_0623,

I am happy to hear you enjoyed your stay with us at Hyatt house and I was able to ease your concern about the other guest. Our guests comfort and safety are one of our top priorities. I am also glad to hear that Steven was able to assist you with your needs and made your stay enjoyable. We appreciate your recommendation and we look forward to welcoming you again soon.

Sincerely,
Alberto Soueid
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Rio Rancho, New Mexico
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Meh.....”
3 of 5 stars Reviewed January 29, 2013

Overall, not too impressed. The rooms were spacious and nice and the location was great. The breakfast and evening social was average at best. Eggs, links (not nearly enough tables) for breakfast. Checkin was extremely slow. I had to repeat the same information numerous times. Overall, a just average place!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask ClaimsMachine about HYATT house Dallas/Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhgm, General Manager at HYATT house Dallas/Las Colinas, responded to this review
January 31, 2013
Dear ClaimsMachine,

I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your experience. It takes reviews and comments like yours to help us continue to improve our product. I hope we will have the opportunity to welcome you back to Las Colinas in the future.

Sincerely,
Alberto Soueid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Dallas/Las Colinas

Also Known As:
Hyatt Summerfield Suites Dallas/Las Colinas Hotel
Hyatt Summerfield Suites Dallas/Las Colinas Hotel Irving
Hyatt Summerfield Suites Irving
Hyatt Summerfield Suites Dallas
Summerfield Suites Irving
Hyatt Irving
Irving Hyatt
Irving Summerfield Suites
Address: 5901 N. MacArthur Blvd., Irving, TX 75039 (Formerly Hyatt Summerfield Suites)
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Irving
#11 Family Hotels in Irving
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Business and leisure travelers alike will love HYATT house! Our all suite property features one and two bedroom suites with fully equipped kitchens, separate bedrooms and living room. A complimentary hot breakfast is available each morning along with a complimentary social hour four evenings a week. Our property also features an onsite fitness center, sports court, outdoor pool, laundry facilities, business center and complimentary Wi-Fi. We are located within walking distance of 10+ restaurant and a short drive to the Las Colinas Convention Center. At HYATT house you’re not just a guest, you’re a welcome resident. ... more   less 
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HYATT house Dallas/Las Colinas
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