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Park Inn by Radisson DFW Airport South: Traveler Reviews

3.0 of 5
4600 W Airport Freeway, Irving, TX 75062
Hotel amenities
Park Inn by Radisson DFW Airport South
Ranked #38 of 77 hotels in Irving
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179 reviews from our community

Traveler rating
    62
    44
    30
    25
    18
See reviews for
Families
29
 
Couples
29
 
Solo
26
 
Business
62
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Salt Lake City, Utah
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Outdated dirty room”
3 of 5 stars Reviewed February 12, 2013

Recently stayed at Park Inn on a Saturday night and was not overly impressed. I was greeted and the front desk by a pleasant employee and allowed me to check in an hour early which was nice. When I got to my room I walked into a room badly in need of an update. Looked like it was from the 90s. Beds were older but comfortable enough for me. My major complaint was how dirty the carpets were. There was a large red stain all over the carpet between my beds, as well as next to the other bed. I took pictures to post with the review but havent figured out how to upload yet. The towels were well worn and in need of being replaced. As I was getting in the shower I realized I was tricked with one of my biggest pet peeves... When the give you two conditioners and no shampoo! Like I wouldn't notice I didn't have shampoo.
After my shampoo-less shower I crawled into bed and turned on a 1990s style box tv that was very fuzzy. I slept well enough but I have stayed at much much nicer LaQuintas or Comfort Inns for less! The breakfast was 9.95 but a quick look at the half empty buffet made me get in the car and drive to Denny's just down the street. Not a three star stay for sure!

Room Tip: If you can get am upgrade to a suite or remodeled room I would highly recommend based on previous re...
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MSPfa about Park Inn by Radisson DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
February 16, 2013
On behalf of the entire staff here at the Park Inn by Radisson, we thank you for taking the time to share your experience with fellow travelers. We are sorry about some of the concerns you mentioned. I have addressed it with our team and we are taking measures to improve in those areas. We do want you to know that we are in the process of upgrading our rooms, a few rooms at a time. We hope to have the entire hotel covered soon. The next time you visit us, we will try our best to make your stay a lot nicer.
Sincerely
Sally Naidu
General Manager
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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“No”
1 of 5 stars Reviewed February 11, 2013 via mobile

I had bad experience with the shuttle , I was waiting for them almost two hours. I will never book something with them. The manger was a India lady she was very rud. I would not recommend the shuttle with this hotel park inn.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask brisenos about Park Inn by Radisson DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
February 16, 2013
On behalf of the entire staff here at the Park Inn by Radisson Hotel, I apologize for your experience with the shuttle. We are taking steps to see that it does not occur again. We appreciate the feedback and will use it to fine tune operations at the hotel, in the hope that if you visit us again, we can meet or surpass your expectations.
Sincerely
Sally Naidu
General Manager
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“Nice place to stay”
4 of 5 stars Reviewed February 8, 2013

We spent one night here and wished it was a longer stay. Staff was extremely helpful. Shuttle driver was friendly and helpful.
The room was large and very comfortable. Bed was very comfortable. Room was clean. Bathroom was a little dated but very clean. Our room overlooked the pool area.
The breakfast buffet was hot and fresh. Worth the $9.99 price. Hotel was lovely. We would definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask debras354 about Park Inn by Radisson DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
February 9, 2013
On behalf eveyrone here at the Park Inn by Radisson DFW Airport South, we thank you for such kind words. We are thrilled to read that our staff provided you with excellent service. We pride ourselves on our large spotlessly clean rooms at affordable prices and are happy when our guests appreciate them as well.
We look forward to seeing you back again soon, when travel brings you to the Dallas area.
Sincerely
Sally Naidu
General Manager
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Manassas, Virginia, United States
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Unique, nice hotel”
4 of 5 stars Reviewed February 5, 2013

I had never stayed in a Park Inn before, but I will again if I have the opportunity. It was decorated nicely and brightly and had a different feel to it than the average hotel (we got a complimentary rubber ducky and gummy bears in our room!). Rooms were a bit date, but newly renovated and clean and big. Supposedly many rooms have sleep number beds, but ours did not. Room service breakfast was good and not overly pricey (compared to other hotels). Lobby and pool area were very nice. The hotel was very quiet, even with it being Super Bowl Sunday night! There is a shuttle to airport and shopping/restaurants nearby. Area was a little confusing to drive around being right near the intersection of interstates/busy roads.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Amanda781 about Park Inn by Radisson DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
February 9, 2013
On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South hotel, we thank you for the generous compliments. Guest satisfaction is of prime importance to us, and such wonderfully kind words from guests that stayed with us, is truly encouraging, motivating us to do even better.
We are thrilled to read that you enjoyed the rubber ducky and gummi bears. It is in keeping with the fun element of Park Inn's service motto of providing Friendly, Fun, Uncomplicated and Vibrant service to our guests..
We look forward to seeing you back again soon, when travel brings you to the Dallas area.
Sincerely.
Sally Naidu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Quiet and Serene Enough for Surgery Recovery”
5 of 5 stars Reviewed January 30, 2013

I stayed here one day last April in a Suite overlooking the Indoor Pool. Attentive Staff and a fantastic Breakfast Bar were a a big plus! I really hated to checkout. I am having hernia surgery this Spring and am planning to recuperate at this wonderful hotel. The bedroom was pleasantly updated with soft muted colors and matching sheers. It was my first experience with a Sleep Number bed. I fell asleep quickly while no one and no noise disturbed me. It is not even this quiet in my High Rise condo home in Colorado.

Room Tip: I was in Room 232 overlooking the indoor pool. Room was pleasingly quiet and serene, with a view.
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask aajetmom about Park Inn by Radisson DFW Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
January 31, 2013
I thank you on behalf of all of us here at the Park Inn by Radisson DFW Airport South Hotel. We are thrilled to read that you enjoyed the large suite you were in, you slept great on the sleep number bed. I am so glad you are coming back this Spring. We will go all out to make sure your stay is comfortable, so that you recuperate and get back on your feet son.
Thank you for sharing the wonderful experience you had at our hotel, with fellow travelers. Your compliments mean a lot to us.
Looking forward to seeing you soon.
Sincerely
Sally Naidu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Park Inn by Radisson DFW Airport South

Also Known As:
Park Inn By Radisson Dfw Airport South Hotel
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson
Address: 4600 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotels in Irving
#28 Business Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
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