I have been staying in this hotel for last 4 days. While I was booking, I was told that internet speed wouldn't be a problem but now I observed that the internet speed is really very BAD. I am here on a business trip and have reminded to the help desk for last 2 days but no action has been taken. Every time they just say the same that they are working on it and nothing else. I have to go to Starbucks and other places just in order to connect to Internet. Its simply miserable to not have a good internet speed in a 3.5 star hotel. It seems like I did a big mistake by choosing this hotel.

I was really impressed by this hotel. I had originally just reserved a parking spot for the week and ended up staying the night there once i got back into Dallas. They gave me a great deal on a beautiful room with a balcony. I had the king size bed, the fitness room was great (24 hours too!), every person that I dealt with was fantastic. The shuttle driver, the gentleman at the front desk, and the breakfast lady were all so helpful. I am very impressed, I will most definitely choose this hotel next time I'm staying in Dallas.

We stayed at the Park Inn before our flight out of DFW and then again on our return. During check in we were greeted by a very nice young man who checked us in very quickly, gave us our complimentary pass for breakfast and the paper to leave in our car while we were on our trip. That is the main reason we stayed there, because we could leave our car for a minimal fee and the shuttle could take us to the airport and pick us up again on our return. The reception area is beautiful and clean, and the rooms are exceptionally clean also and the beds were very comfortable. We ate dinner in the cafe and were pleased with the quality of the food and service. The breakfast buffet the next morning was also quite good. Overall, I would give the Park Inn 10 stars for friendliness of the staff...from the reception desk to the waitress to the shuttle driver, and for the cleanliness and the convenience. We will definitely stay here again whenever we need to fly out of DFW.

Stayed 1 night and thought it was a great deal. Turned out thats not the case. First van service from the airport was horrible. Told me 15 mins waited 45 in 35 degree Weather. Called 2 more times and each time said less then 10 mins. No one really cares that you wait. Got to the hotel and desk clerk is not even friendly doesn't go over price or room type. Even after a few days ago i called and confirmed 2 beds they sent me to a room with 1 bed. No sorry about the mix up just fixed it. Room was a decent size but the carpet was disgusting with many stains, chair at desk gross had huge stains. Miss leading pictures shows flat screen tv nope had small box tv. Bed had stains on the sheets. Bathroom was very clean but small. Nice touch the gummy bear packs on the bed.Check out clerk was very unfriendly doesn't even ask how your stay was. No hello just yes when you come to desk. I asked for a bill he said the room was paid for. I still said I wanted bill and he made me feel as I was bothering him. This hotel is rated a 3 1/2 star it's more like a bad 2 star. I would never stay again many other choices out there!