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“Home Away From Home” 5 of 5 stars
Review of Element Dallas Fort Worth Airport North

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Element Dallas Fort Worth Airport North
3.0 of 5 Hotel   |   3550 Hwy 635, Irving, TX 75063   |  
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Ranked #2 of 76 hotels in Irving
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“Home Away From Home”
5 of 5 stars Reviewed February 22, 2014 via mobile

I just spent a week here and I don't want to leave. The facilities are top-notch but is the warm staff that is the reason I'm coming back to stay next week. Sonia, Ms. Gwen, Xylana, Yolanda, Illeana, Rico, and Raymond made my stay fabulous.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, February 26, 2014
Dawn G, I think your recommendation is the best of all time! We would be the top hotel in all the land if no body every wanted to leave! Thanks for acknowledging our fab staff who take such great care of our customers. We hope to see you again, soon and thank you for the fantastic review!
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354 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Lutz, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2014

This place is perfect for my needs when I travel to Dallas. Clean, modern and fantastic service from the staff. The rooms are comfortable and spacious. Everything looks new and super clean. Additionally, they have a very nice free breakfast buffet set up each morning as well as free beer and wine in the evening. The entire place is very well manicured, and there plenty of restaurants, as well as grocery and gas nearby. If you need to commute downtown, it's a little bit of a drive in that crazy Dallas traffic, but it is perfect for me in it's proximity to DFW. I would desperately love to give this place 5 stars, however they just recently raised their rates, and the value is just not there anymore. I still travel to Dallas once a month, but unfortunately I will not be staying here in the future. The new rates are just too exorbitant for a business traveler on a budget. I can stay at the Wyndham Dallas Suites - Park Central for less. Goodbye Element DFW, I'll miss you!

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels and Resorts at Element Dallas Fort Worth Airport North, responded to this review, February 21, 2014
Dear Jonathan A,

Thank you for your positive feedback and for your loyalty. I am so glad you have enjoyed your accommodations as well as our amenities. We hope you choose to stay with us again whether it is for business or pleasure.
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Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2014

The Element is what excellence is all about. The staff is beyond courteous, they are soft spoken so no one hears your conversation and they want to help you have an great experience. We had to bring our pet on this trip and they just make it easy. No extra fees. I love the environmental friendliness feel, look and commitment to it. You cannot find a better place to stay. This is a suite, you can cook your own meal or dine in comfortably. Full refrigerator,, dishwasher and stove. This is just luxury for a great price.

Room Tip: This is a great place for a few nights or a long visit. The rooms have work space, you have a full k...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, February 16, 2014
Honeydoc, we thank you for the wonderful review. It's comments like this that drive us to exceed expectations! We are so grateful you took time out of your busy day to share your feedback!
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Pueblo, Colorado
Top Contributor
100 reviews 100 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 12, 2014

If you are looking for a hotel which excels at everything, you have found it! Rooms are spotless, beds are quite comfortable, bathrooms are spacious and the living areas are nice. Especially nice to have a small kitchen area for longer stays to heat leftovers and have drinks. Plenty of food for breakfast and a large gym area rounds out the experience. Sonia at the front desk could not have been nicer! All the staff really was nice. Definitely staying at Element Hotels from now on.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, February 16, 2014
LVSquared, we are so happy that you have found your home away from home in the DFW area. It is loyal guests like you that make all our efforts worthwhile. We are indeed fortunate to have Sonia on our team as we are every staff member. Thank you for sharing! Come back soon!
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Jersey City, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have stayed here on multiple occasions. We are never dissapointed!! Friendly helpful staff. Quick check in. Upgraded room when we arrived. Wonderful evening meal with wine and beer on tap!

Room was great, everything worked! Big comfy clean bed with great linens.

Fully functional and modern gym, pool and office area.

Always stay at this Element!! ☆☆☆☆☆

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, February 10, 2014
Patrick G, we certainly do appreciate your great comments about the property and staff. Take good care until we see you again!
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Beaumont, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 21, 2014

My favorite thing about this hotel is how nice it is for the price. I looooooooooove the pillows I really wish I could bring them home with me. We had a really good time swimming in the heated pool on a cold January morning. Only two things would have made it better was hot chocolate packets for my daughter. I was surprised that the only options were tea and coffee, and towels in the pool area. I do have to admit though, not many people would even think of swimming in January so maybe they keep towels available in the warmer months.
The room is comfortable, sleek, and CLEAN. The pull out bed was actually pretty comfortable, and that never happens. The showers are great with a giant rain style shower head. Over all a very nice stay.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, January 22, 2014
Hello Ivysmama, thank you for your review and feedback. So glad that you enjoyed your stay with us! We do keep towels by the pool in the summer but not many guests take advantage of the pool in the winter time and with our ever changing weather we never know what kind of weather to expect. During winter months, pool towels are stored at the Front Desk. We do appreciate your suggestion for hot chocolate and I will pass on to our food and beverage department. We strive to give our guests warm fuzzy's and on a cold winter morning that would hit the spot. Hope you plan to come back to see us again, soon!
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Chicagoland
Top Contributor
67 reviews 67 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 5, 2014

So glad I booked here. My flight was canceled at DFW and I had 30 hours to kill so I hopped online to find a property with a free shuttle, free breakfast and free wifi. Being a female stranded in a strange giant city, I didn't want to take my chances with a cheaper hotel and feel uncomfortable. I enjoy boutique hotels and seeing this is the eco friendly division of Westin, I figured I couldn't go wrong.

Great decision. Everything is streamlined and clean. Gives you that "green" feeling. Modern and tasteful, great fixtures. Rooms have mini kitchens with nice back splash. Everything looks great but sometimes when you do this linear grey and white look, you run the risk of some things looking too cheap and cold and sterile. But most of the fixtures and furniture seems decent quality. I have to say I love the bathroom faucet and the giant 12 inch square shower head is just amazing...exactly what I needed after several flight cancelations. I even enjoy the bath products...and I love the little things...dishes, glasses and mugs, the sea salt and pepper grinders, the LED lighting. The use of space in the room makes it feel like a small flat in urban London.

This property is the nicest I've stayed in in a while. Employees were friendly...I wouldn't say amazing. The lobby feels too grey and cold. Otherwise, I'm going to look for this brand in the future. It's a steal at around $100. I feel pampered here. I recommend this for solo, romance and even families.

I gave 4/5 because of two things...first, business center. It is basically just 2 computers in the lobby which is fine, but one is currently out of order and the other I used and it runs very slowly. Very outdated. I am pretty sure it is running Windows Vista. For being an airport property, should have a smooth running PC. Second...There are some snacks and food items for purchase. Way overpriced. I know they want to make money but sheesh. A can of diet Coke is $2 and a bag of microwave popcorn is $3 according to the price list. Stranded travelers deserve a little bit of a break. Fortunately, there is food all around the hotel. Just behind the hotel is a Mexican spot, Indian, Mediterranean, a wood fired pizza spot and a baked potato bar. Since I am here on a Sunday, doesn't look like most are open except Subway which is fine. There is a McDonald's right next door too.

Stayed January 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura M, Director of Sales at Element Dallas Fort Worth Airport North, responded to this review, January 7, 2014
Dear Chicagoland,

First off, we hope you are staying warm in freezing Chicago! Thank you for your feedback, we strive to exceed expectations and always looking for ways to improve the property and the service. Hope you have an opportunity to visit us again, soon!
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Additional Information about Element Dallas Fort Worth Airport North

Address: 3550 Hwy 635, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Irving
#2 Romantic Hotel in Irving
#3 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element Dallas Fort Worth Airport North 3*
Official Description (provided by the hotel):
Welcome to Element. Our hotel is centrally located between Dallas and Ft. Worth, just minutes from DFW Intl Airport. ... more   less 
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Also Known As:
Element Dallas Fort Worth Airport North Hotel Irving

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