I chose this hotel for our Family Reunion because of the reviews and its rating. I called the hotel and spoke with a very nice and helpful lady; I believe she was a manager in the booking/reservation dept. She gave me extensive information over the phone and then she even sent me an email with all the information so that I could forward that to my family members who live in Dallas so they could drop by and do a 'look-see' to confirm.
It was really everything that the reviews stated. We were able to get the conference/meeting room for the whole weekend which was really nice because after every outing a few of us could still go to the CR and watch tv, play cards, eat or just talk.
I enjoyed the 24 hour gym and my son and his young cousins enjoyed the pool. They also utilized the 2 computers available in the lobby. (See pix.)
Also, I thoroughly and happily helped myself to the free breakfast each morning. AND PLEASE NOTE: this is not just your typical continental breakfast, oh no! This was grits, eggs, biscuits n gravy, french toast sticks, juice (3 kinds - the orange juice was very tasty!), in addition to the basic stuff like cereal and toast. My family met each morning over breakfast and talked and laughed as we prepared for the day's events. I have stayed in a lot of hotels and this was one of the best free breakfasts I have ever enjoyed.
Speaking of food, there's a McDonalds right in the same parking lot area so at night (when you shouldn't be eating late but you do just because it's there), you can hop, skip or jump to Mickey D's, bring it back to the hotel lobby, sit in their new-aged chairs and tables (it's kind of like how newer homes have those long islands in the middle of the kitchen where you can park several stools around it and just sit, talk and snack with your family or friends) and enjoy your viddles. (See other pic).
The hotel personnel were very helpful and friendly from check-in to check-out. I secured a ride to the airport for our departure. One of the front desk folk was our shuttle driver and we were at the airport in about 15 minutes.
Our room was a very cute 1-bedroom with a kitchen suite; king-sized bed. There was a desk and chair area where my son was able to do his college homework. We had excellent room service with everything being addressed while we were out and about for our family outings. I liked the new-aged bathroom fixtures - shower and sink.
I also liked the little, gray, soft, square-shaped rolling seats that were in the room as well as along the hallway leading to the conference room. You could roll them to wherever you wanted to sit and talk; very cute.
The Element is well-deserving of its #1 rating!