Let me be blunt - here is my assessment of this property. I am an SPG Platinum member with an assigned ambassador because of the amount of nights I stay at Starwood hotels. This hotel is by far 1 of the best I have ever stayed in.
I have always heard good things about the "Element" brand so I figured while I was in Dallas I would stay here to experience it for myself. It definitely did not disappoint. The acting General Manager, Kiki, is so warm and friendly. I know I can be picky but every request was met with a smile. I was upgraded to a 1 bedroom suite and it was all state of the art. The television had around 60 channels and if I remember correctly, most were HD. The wireless internet was amazingly fast - was able to download tv shows/movies on itunes very very quickly.
The front office supervisor Duchess(not sure of the spelling)was also very lovely and always had a few minutes to chat. She always had a smile on her face which is definitely a big plus!!!
The other staff members take pride in their jobs and I think that is what makes the hotel shine. It is very conveniently located to DFW(10 minute drive) and they have a shuttle that is available upon request.
Overall I think this is a hotel that everyone should experience. With a modern / green feel with very reasonable rates - is it any surprise that this property is #1 in the whole Irving area????
Tip: STAY HERE