Very good service at this hotel -- I arrived in town at 9:30 am and they allowed me to check in early. A HUGE bonus as it enabled me to get ready for my afternoon full of meetings. Staff was very friendly and room was good too, only major issue was that the stopper didn't work in the bathroom sink. A bit dusty as well. Free breakfast a nice perk at all Element hotels. Coffee very good as well. Would like these places even more if they were better lit.