This hotel was only perfect because of the location!!! I needed to visit the Irving convention center while there. I had a few issues...I only stayed one night- the whe check-in process was smooth(Eric) was great!! However , my room (405)that I was put in had a running toilet (every 20-25 seconds). I called downstairs and Eric switched my room to 313. I went in that room and somebody was in there already!!! I went back downstairs to get another room. Eric checked me into room 605. This room was ok but the tub was dirty and it was backed up! At this point I was too tired to continue to switch rooms since I had just gotten off of a flight! I decided to settle for the room. The benefits of this hotel is location and airport shuttle ! That's it....