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aloft Las Colinas: Traveler Reviews

3.0 of 5
122 East John Carpenter Freeway, Irving, TX 75062
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aloft Las Colinas
Ranked #27 of 77 hotels in Irving
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121 reviews from our community

    Trip type
Traveler rating
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    36
    20
    8
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Date Rating
Wichita Falls, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
“Nice place”
4 of 5 stars Reviewed January 25, 2013

We stayed here after our flight back from Mexico....we were pleasantly suprised at how nice this place is...We loved the themes and decor...Room was spacious and well thought out...Drinks in the bar are good but quite pricy so beware..The area was very nice and the pizza place was the best pizza i have ever had...Honestly u cant find a nicer hotel for this price..So if u want to stay somewhere that is different that ur run of the mill hotel room this is the place..

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, Manager at aloft Las Colinas, responded to this review
January 29, 2013
Thanks so much for the kind review! We're always thrilled to hear when a guest had an exceptional stay with us! We hope you make your way back to us again soon!
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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Pretty good, could be great”
3 of 5 stars Reviewed January 24, 2013

Hotel - Great location (just off freeway), great decor (very modern), great front desk staff. Nice bar/lounge area in the lobby, and beers are $3 during happy hour. Didn't get a chance to check out the gym, pool, and backyard. Some good options for food within the plaza (Chipotle's, Corner Bakery, a Mediterranean place, a pizza place).

Room - Clean, modern, and spacious. Toiletries provided are nice (soap, shampoo, shower gel, hand lotion). TV has a lot of channels (try out the lodgenet app, it's far superior to the unresponsive remote).

Amenities - Wifi speed is decent (not as bad as some other reviews have stated). Shuttle service is timely and professional.

The Bad - This isn't getting a 4 or even 5 star rating because the pillowcases had not been replaced when the room was turned over. One smelled like perfume, and the other smelled greasy. This was, needless to say, disgusting. Luckily there were extra pillows in the closet. The AC/Heating unit is really loud (will wake you up if you're a light sleeper). The carpet was ripped and burned in a couple of spots. The person working at the front desk when I checked in was more concerned with socializing with her friend than getting me settled in (all other front desk staff were exceptional).

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shimTO about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, Manager at aloft Las Colinas, responded to this review
January 29, 2013
Thank you so much for sharing your experience with us! We obviously have some definite room for improvement, and I assure you that all of your concerns have been discussed with our management staff to ensure that we do not repeat the same mistakes we made during your stay with us. I assure you that we always strive to provide A+ quality to all of our guests, and my deepest regrets that we did not provide you with that. Please come see us again so that we can show you a true aloft experience!
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Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Good hotel”
3 of 5 stars Reviewed January 23, 2013

Aloft was a good hotel for us for a two night stay. We wouldn't pay full price for the hotel stay. We received an online deal for our stay. The atmosphere is more eclectic and "club" like. They have a nice food area set up but you have to pay for it. They do provide a complementary bottle of water in your room. Most places charge you for it. The reception staff was friendly and helpful. We had booked one night and then decided to get 2 but because we booked on priceline, we would be in 2 different rooms with double check out times. The front desk was heldful and allowed us to stay in our original room without having to change rooms and have double check out times.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, Manager at aloft Las Colinas, responded to this review
January 29, 2013
Thank you so much for taking the time to review our hotel! We always appreciate absolute honesty from our guests. We understand if the atmosphere doesn’t quite fit your taste, but we welcome you back for another service-oriented stay with us! We hope to have you again!
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice stay in Dallas”
4 of 5 stars Reviewed January 19, 2013

I did stay in this hotel at the end of Dec 2012 and first days of 2013. The hotel has a modern design, my room was big, with a king size bed, quiet. The bathroom is modern too, with large space for the shower. I would prefer had the sink not detached from the space of the restroom but it was ok. Good options for having breakfast around. well connected with the airport and downtown. The hotel has a swimming pool and a lounge bar in the lobby. Complimentary wifi everywhere with good signal and speed. Overall it was a very good deal. Recommended.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, Manager at aloft Las Colinas, responded to this review
January 22, 2013
Thank you so much for sharing your A+ experience with us! We're always thrilled to hear good feedback from our guests. We hope that when your travels brings you back to Dallas, we'll see you again!
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Good place but rude reception”
3 of 5 stars Reviewed January 5, 2013

I stayed there for one night with my bro. While we were on the road, And that was not my choice it was Priceline.
Th hotel had a new modern style and it was much cleaner than other hotels.

Even though I enjoyed it but the most bad thing was the woman in the reception, she was talking with us in a rude way and she said that because I am a Priceline customer!!!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Badhoh about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, General Manager at aloft Las Colinas, responded to this review
January 11, 2013
Thank you so much for providing us with this crucial feedback! We always want to know when our talents aren't providing A+ service so that we can seek them out for further training and many times, consequences. In no way was our service acceptable or to be expected by our other staff members. Rest assured that the proper actions will be taken and your feedback will not be taken lightly. Again, thank you for taking the time to review aloft Las Colinas!
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Additional Information about aloft Las Colinas

Also Known As:
Aloft Las Colinas Hotel Irving
Aloft Las Colinas Hotel
Aloft Hotel Irving
Aloft Hotel Las Colinas
Address: 122 East John Carpenter Freeway, Irving, TX 75062
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Irving
#25 Business Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Known for our comfortable and affordable hotel rooms, our hotel also provides meeting space, complimentary wifi, and a convenient location to the Irving Convention Center. ... more   less 
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aloft Las Colinas
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