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aloft Las Colinas: Traveler Reviews

3.0 of 5
122 East John Carpenter Freeway, Irving, TX 75062
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aloft Las Colinas
Ranked #27 of 77 hotels in Irving
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121 reviews from our community

    Trip type
Traveler rating
    49
    36
    20
    8
    8
Date Rating
Lubbock, Texas
1 review
1 helpful vote 1 helpful vote
“Not good”
2 of 5 stars Reviewed November 28, 2012

A week ago, I stayed a room 231 which was facing to the garbage dumpster for one night. It was very loud in the morning. In addition, At that day, the hotel clean up a septic tank. It started from 7am in the morning and lasted for 30 minutes. I could not sleep after that.

If it was not sold out at that night, front desk agents should not assign those rooms.

The wall of shower booth was soapy and there was a big red suspicious stain on the floor.

I would not recommend this hotel for other people.

Room Tip: Ask a room not facing to the garbage dumpster.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Jun K about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, General Manager at aloft Las Colinas, responded to this review
December 18, 2012
Thank you for providing me with the neccessary details to rectify all the issues that you experienced during your stay. Your detailed experiences have helped the relevant departments make the appropriate changes for future guests. The grease trap clean schedule and the trash removal service have been adjusted accordingly and will no longer affect future guests, it was unfortunate that your lost sleep because of this nuisance.

Thank you for staying with us I when you try our hotel or brand again, i know that we can more fully deliver on your expectations.

Again thank you for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
“Absolutely loved this place. The concept is fresh and designed around the traveler AWESOME ! And check out at 2 pm”
5 of 5 stars Reviewed November 18, 2012 via mobile

It was a wonderful stay
Beautiful building , common areas
Bar , pool table , happy hour,
Room was well appointed , modern and stunning, large Plasma on wall, great bed and bedding
Pool area pretty
Gym nice
The only thing missing was a hut tub
I'm totally sold in this concept
and will look for Aloft first on my travels

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask drpeaceman about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, General Manager at aloft Las Colinas, responded to this review
November 29, 2012
Thank you very much for the encouraging remarks and positive feedback!

We eagerly await your return to our hotel and global brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Very Modern and a Good Deal”
4 of 5 stars Reviewed October 25, 2012

It seemed very different than the hotels we've stayed in, style-wise. Very "today" and clean and fresh. The room had a cushioned bench built into the wall under the TV that was very convenient. Actually everything in the room was placed and designed to be convenient. And we especially liked the free water bottles we got because we are Starwood members. For $79 we had a good night sleep in a place we felt comfortable and a little surprised by

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DeirdreDedra about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, General Manager at aloft Las Colinas, responded to this review
November 6, 2012
Thank you for the kind words and positive remarks! We are that "today" hotel and are more trendy than some of the traditional hotels out there today. One small correction for you and future travelers to our hotel is that all guests recieve complimentray in room water bottles in with each stay and free wireless internet access throughout the hotel.

Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Not your typical hotel but nice.”
4 of 5 stars Reviewed October 20, 2012

Stayed 5 nights in October for son's wedding. First time at an Aloft. We had a great wedding rate and were generally satisfied. The lobby area can get noisy but did not bother us. We were not looking for solitude on this trip. We enjoyed spending time meeting family & friends. One night the lobby was reserved for a private party which made it a bit difficult. The pool is quite small and should have been warmer for October. The king room was good size with an open concept. Turning the heat on caused the fire alarms to go off and took awhile to get the smell out. The housekeeping schedule is ???? Be prepared to come back to an uncleaned room ...happened two of the five days. Front desk handled most issues ...not always promptly. Was an issue with the door lock on another family member's room. Major screw-up with the hotel's promised shuttle service the night of the wedding which caused my husband to make three trips between the wedding venue and the hotel at midnight.

Room Tip: Upper floor, far end of hallway was very quiet.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by BurgWisconsin for Irving
Ask BurgWisconsin about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, Manager at aloft Las Colinas, responded to this review
November 6, 2012
Thank you for taking the time to leave us your detailed feedback, it is most appreciated and without comments like yours we cannot grow as a hotel.

Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Aloft..the Best!!”
4 of 5 stars Reviewed October 1, 2012

Quality with Value!!
This one was the one I checked in when I moved to Texas from NY.
After Driving for 30 hours with 8 hrs sleep in Nashville it was a pleasant experience.
The room/hotel had a great modern look and feel. I was in a King..the shower was nice..bed was comfortable.
The hotel is right across Bank of America and few breakfast joints.
Right across the street is a Gas station.
Hotel is 10 Min from MacArthur street where all the nice Restaurants/Grocery Store/ are there.
The hotel has its own Bar otherwise nearest place to drink is Champs in Plaza on Mac Arthur.
Few Clubs on 15 min Drive on Northwest Highway, with Liquor stores on the way.
15 min from DFW Airport as its right next to 114.
I like this Hotel..I do go back to the bar sometime for drinks as I sit outside besides the Pool.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask DemonZ about aloft Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftGeneralManager, General Manager at aloft Las Colinas, responded to this review
November 6, 2012
We are glad you made it to Aloft with so little sleep!!!

As you mentioned in your review we are situated nicely between some great amenities, and we are positioned between both Fort Worth and Dallas. Had you taken a plane into Texas, we are minutes away from both of the local airports, DFM International and Love Feild.

Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyndham Las Colinas
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4 of 5 stars 141 Reviews
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Additional Information about aloft Las Colinas

Also Known As:
Aloft Las Colinas Hotel Irving
Aloft Las Colinas Hotel
Aloft Hotel Irving
Aloft Hotel Las Colinas
Address: 122 East John Carpenter Freeway, Irving, TX 75062
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Irving
#25 Business Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Known for our comfortable and affordable hotel rooms, our hotel also provides meeting space, complimentary wifi, and a convenient location to the Irving Convention Center. ... more   less 
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aloft Las Colinas
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