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Wingate by Wyndham Las Colinas: Traveler Reviews

3.0 of 5
850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
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Wingate by Wyndham Las Colinas
Ranked #13 of 77 hotels in Irving
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265 reviews from our community

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Date Rating
Cambridge, United Kingdom
1 review
“Truly great staff”
4 of 5 stars Reviewed January 19, 2013

We spent 1 night here when our flight from Dallas to New Orleans was cancelled. The staff (particularly Felix on the front desk and Ron the driver) made what could have been a stressful situation, an unexpected pleasure.

The room was spacious, clean, quiet and comfortable. Due to the sort length of our stay we didn't try any of the other hotel amenities. However we did receive some of the best customer service we have ever experienced. Many thanks.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fox A about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“You know you're in Texas when everyone is happy to see you”
4 of 5 stars Reviewed January 17, 2013

I'm a native Texan from the area and came back for a business meeting requiring an overnight stay. I immediately noticed how friendly and helpful the staff was--when I discovered in dismay that the second floor vending machine was out of Diet Coke, they not only directed me to the third floor vending machine but also tracked down a Diet Coke from the employee break room!

The shuttle drivers are friendly and love engaging in conversation, making a boring business trip a bit more cheery. It's nice to visit a place where people seem interested in your story; this felt more like a B&B than a chain hotel for that reason.

A few drawbacks: there is only one restaurant within walking distance of the hotel (Benihana), so you'll need to ask the shuttle driver to drop you and pick you up if you want to eat elsewhere (which they are happy to do). On the bright side, there are a zillion restaurants within a few miles, and the drivers will take you anywhere within a three-mile radius of the hotel. I even witnessed their picking guests up from Target, where they'd been let off to do some shopping.

Another few bumps: the alarm clock in my room had been set for 6:00 AM, which was 4:00 AM my time. That was an unpleasant surprise! Be sure the cleaning staff has cleared out any alarms on your clock. Also, no pool, but there is an LA Fitness across the street.

Room Tip: Executive suites with hot tubs in the room are available
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heidi M about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ardmore, OK
1 review
“Nice place to stay for the money.”
5 of 5 stars Reviewed January 8, 2013

We took a weekend getaway to celebrate New Year's and were very happy with the accommodations and the friendliness of the staff during our stay. I feel in love with the wall color and the General Manager was kind enough to research it for me. Will stay there again in the future.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1Happiegolucky about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“DO NOT GO!! FLEA INFESTATION IN THEIR ROOMS!!”
1 of 5 stars Reviewed January 7, 2013

Do not stay at this hotel. I stayed there for 6 days sharing a room with my 2 brothers and a cousin and the 4 of us got infected with fleas. My first impression of the hotel was good, their staff is very friendly and helpful. My second night there I started itching and noticing hives in my arms and legs. After that, my two brothers and cousin started having the same reaction. We went to a doctor when we got back home and were diagnosed with flea infection, which we all got from this hotel.

In addition, there was a cockroach in our bathroom which I had to kill and clean myself since I reported it and nobody showed up. They have a policy in which they don't clean your room unless you leave before noon.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The best value!”
5 of 5 stars Reviewed January 7, 2013

We were in Dallas for the Oklahoma State University bowl game. Felix Hernandez and his staff were great! We celebrated New Years Eve watching college sports in the common area with our own food and beverages. After the game on January 1, James took our group to Mi Cocina (recommended by the front desk) and then came back to pick us up. Thank you, Wingate, for everything!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OKvisitor1223 about Wingate by Wyndham Las Colinas
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Additional Information about Wingate by Wyndham Las Colinas

Also Known As:
Wingate By Wyndham Las Colinas Hotel Irving
Wingate By Wyndham Las Colinas Hotel
Wingate Irving Las Colinas
Wyndham Irving
Irving Wyndham
Address: 850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Business Hotels in Irving
#7 Best Value Hotels in Irving
#12 Family Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We are built for business and so much more! Our hotel features oversized rooms, free wireless internet, free business center with print/scan/copy/fax capabilities, and an expanded free breakfast. Our shuttle runs to DFW Airport and a 3-mile radius of the hotel. After a long day of business, enjoy our well-appointed renovated guestrooms and enjoy the new bedding package.58 We are located in Las Colinas, an upscale suburb of Irving. Avis rental desk on-site with 25% savings over airport rentals. ... more   less 
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Wingate by Wyndham Las Colinas
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