I'm a native Texan from the area and came back for a business meeting requiring an overnight stay. I immediately noticed how friendly and helpful the staff was--when I discovered in dismay that the second floor vending machine was out of Diet Coke, they not only directed me to the third floor vending machine but also tracked down a Diet Coke from the employee break room!

The shuttle drivers are friendly and love engaging in conversation, making a boring business trip a bit more cheery. It's nice to visit a place where people seem interested in your story; this felt more like a B&B than a chain hotel for that reason.

A few drawbacks: there is only one restaurant within walking distance of the hotel (Benihana), so you'll need to ask the shuttle driver to drop you and pick you up if you want to eat elsewhere (which they are happy to do). On the bright side, there are a zillion restaurants within a few miles, and the drivers will take you anywhere within a three-mile radius of the hotel. I even witnessed their picking guests up from Target, where they'd been let off to do some shopping.

Another few bumps: the alarm clock in my room had been set for 6:00 AM, which was 4:00 AM my time. That was an unpleasant surprise! Be sure the cleaning staff has cleared out any alarms on your clock. Also, no pool, but there is an LA Fitness across the street.

We took a weekend getaway to celebrate New Year's and were very happy with the accommodations and the friendliness of the staff during our stay. I feel in love with the wall color and the General Manager was kind enough to research it for me. Will stay there again in the future.

Do not stay at this hotel. I stayed there for 6 days sharing a room with my 2 brothers and a cousin and the 4 of us got infected with fleas. My first impression of the hotel was good, their staff is very friendly and helpful. My second night there I started itching and noticing hives in my arms and legs. After that, my two brothers and cousin started having the same reaction. We went to a doctor when we got back home and were diagnosed with flea infection, which we all got from this hotel.

In addition, there was a cockroach in our bathroom which I had to kill and clean myself since I reported it and nobody showed up. They have a policy in which they don't clean your room unless you leave before noon.

We were in Dallas for the Oklahoma State University bowl game. Felix Hernandez and his staff were great! We celebrated New Years Eve watching college sports in the common area with our own food and beverages. After the game on January 1, James took our group to Mi Cocina (recommended by the front desk) and then came back to pick us up. Thank you, Wingate, for everything!!