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Wingate by Wyndham Las Colinas: Traveler Reviews

3.0 of 5
850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
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Wingate by Wyndham Las Colinas
Ranked #13 of 77 hotels in Irving
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263 reviews from our community

    Trip type
Traveler rating
    128
    89
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Date Rating
CINCINNATI
1 review
“Marginal at Best”
2 of 5 stars Reviewed December 26, 2012

Our first room was dirty and the maid hadn't cleaned it, second was better. Location was decent for business but the hotel was essentiall empty. I booked through a travel website so they denied me any rewards credit despite staying at the chain 20+ nights this year. Also, breakfast Christmas Eve was shut down early and we weren't told that in advance. I won't go back.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Wingate by Wyndham

Ask Nicholas L about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PERRYTON
1 review
“Excellent Value”
4 of 5 stars Reviewed December 20, 2012

This is a nice hotel. The staff was very friendly, and helpful. We were able to meet with friends in the evening in the breakfast area. That was really nice. We pulled a couple of tables together and felt right at home. We played games and socialized and just kind of hung out.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Wingate by Wyndham

Ask Terry B about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEPEAN
2 reviews
3 of 5 stars Reviewed December 18, 2012

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Wingate by Wyndham

Ask kuttyd D about Wingate by Wyndham Las Colinas
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Joseph M, Manager at Wingate by Wyndham Las Colinas, responded to this review
December 19, 2012
Dear Valued Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. We try to accommodate every guest to the best of our ability and sincerely apologize for the noise pollution you experienced during your stay.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Tel Aviv, Israel
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Decent hotel”
4 of 5 stars Reviewed December 14, 2012

I was on a business trip in the area and stayed at this hotel for 5 nights.
It is a nice hotel, there is a big screen TV in the room with many channels. Free fast Internet connection. Everything was rather decent.
The decor is abit old, but there isn't much to do about it.

Breakfasts were fine, make sure to try the Texas shaped waffle in the morning.

The service was good, the receptionist was very kind and helpful and suggested some places to eat.

There is an excellent restaurant right besides the hotel (they don't serve any food after breakfast), the Benihana. You can check my review on that place. Excellent food, good service.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kostya Y about Wingate by Wyndham Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, Manager at Wingate by Wyndham Las Colinas, responded to this review
December 19, 2012
Dear Valued Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we are happy to know your stay with us was pleasant and comfortable, we always try to go above and beyond guest expectations to create an enjoyable experience for each and every one of our guests. We will continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AUSTIN
1 review
3 of 5 stars Reviewed December 10, 2012

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Wingate by Wyndham

Ask LARRY R about Wingate by Wyndham Las Colinas
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Joseph M, Manager at Wingate by Wyndham Las Colinas, responded to this review
December 19, 2012
Dear Valued Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and concerns have been address and corrected so future guest don’t experience the same issues.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Wingate by Wyndham Las Colinas

Also Known As:
Wingate By Wyndham Las Colinas Hotel Irving
Wingate By Wyndham Las Colinas Hotel
Wingate Irving Las Colinas
Wyndham Irving
Irving Wyndham
Address: 850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotels in Irving
#7 Business Hotels in Irving
#12 Family Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We are built for business and so much more! Our hotel features oversized rooms, free wireless internet, free business center with print/scan/copy/fax capabilities, and an expanded free breakfast. Our shuttle runs to DFW Airport and a 3-mile radius of the hotel. After a long day of business, enjoy our well-appointed renovated guestrooms and enjoy the new bedding package.58 We are located in Las Colinas, an upscale suburb of Irving. Avis rental desk on-site with 25% savings over airport rentals. ... more   less 
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