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“Marginal at Best” 2 of 5 stars
Review of Wingate by Wyndham Dallas/Las Colinas

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Wingate by Wyndham Dallas/Las Colinas
3.0 of 5 Hotel   |   850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)   |  
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Ranked #20 of 76 hotels in Irving
GreenLeadersBronze level
CINCINNATI
1 review
“Marginal at Best”
2 of 5 stars Reviewed December 26, 2012

Our first room was dirty and the maid hadn't cleaned it, second was better. Location was decent for business but the hotel was essentiall empty. I booked through a travel website so they denied me any rewards credit despite staying at the chain 20+ nights this year. Also, breakfast Christmas Eve was shut down early and we weren't told that in advance. I won't go back.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
PERRYTON
1 review
4 of 5 stars Reviewed December 20, 2012

This is a nice hotel. The staff was very friendly, and helpful. We were able to meet with friends in the evening in the breakfast area. That was really nice. We pulled a couple of tables together and felt right at home. We played games and socialized and just kind of hung out.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 14, 2012

I was on a business trip in the area and stayed at this hotel for 5 nights.
It is a nice hotel, there is a big screen TV in the room with many channels. Free fast Internet connection. Everything was rather decent.
The decor is abit old, but there isn't much to do about it.

Breakfasts were fine, make sure to try the Texas shaped waffle in the morning.

The service was good, the receptionist was very kind and helpful and suggested some places to eat.

There is an excellent restaurant right besides the hotel (they don't serve any food after breakfast), the Benihana. You can check my review on that place. Excellent food, good service.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, Manager at Wingate by Wyndham Dallas/Las Colinas, responded to this review, December 19, 2012
Dear Valued Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we are happy to know your stay with us was pleasant and comfortable, we always try to go above and beyond guest expectations to create an enjoyable experience for each and every one of our guests. We will continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harpursville
1 review
5 of 5 stars Reviewed December 10, 2012

The rooms were spacious and clean, complimentary breakfast was the nicest I've ever seen, and the staff was very helpful. I give thumbs up for Ron who drives the shuttle and Joe who was behind the front desk. I hope to stay with you in the near future!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, Manager at Wingate by Wyndham Dallas/Las Colinas, responded to this review, December 19, 2012
Dear Valued Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we are happy to know your stay with us was pleasant and comfortable, we always try to go above and beyond guest expectations to create an enjoyable experience for each and every one of our guests. We will continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

I recently had the pleasure of spending the weekend at the Wingate by Wyndam Las Colinas. We were celebrating my fathers retirement from 34 years of service to the nation. Not only did they accomodate us with guest rooms but they also facilitated rooms for an after hours celebration. The rooms were clean, the staff was superb, and the breakfast was above board. I would highly recommend this location to anyone desiring accomodations in this area.

Marcus Kinnard-Bing

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, Manager at Wingate by Wyndham Dallas/Las Colinas, responded to this review, December 19, 2012
Dear Mr. Kinnard:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we are happy to know your stay with us was pleasant and comfortable, we always try to go above and beyond guest expectations to create an enjoyable experience for each and every one of our guests. We will continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 972-751-1031.


Sincerely,
Joseph Mahop
AGM
Wingate by Wyndham Las Colinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wingate by Wyndham Dallas/Las Colinas

Address: 850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Irving
#15 Family Hotel in Irving
#20 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Dallas/Las Colinas 3*
Official Description (provided by the hotel):
We are built for business and so much more! Our hotel features oversized rooms, free wireless internet, free business center with print/scan/copy/fax capabilities, and an expanded free breakfast. Our shuttle runs to DFW Airport and a 3-mile radius of the hotel. After a long day of business, enjoy our well-appointed renovated guestrooms and enjoy the new bedding package.58 We are located in Las Colinas, an upscale suburb of Irving. Avis rental desk on-site with 25% savings over airport rentals. ... more   less 
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Also Known As:
Wingate By Wyndham Las Colinas Hotel Irving
Wingate Irving Las Colinas
Wyndham Irving
Irving Wyndham

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