I moved here on January 1, 2011 for a new job and needed a place to stay while family stayed in St. Louis so my son could finish his senior year in high school. I was looking for an economical situation since I needed to be here for 12 - 18 months. Extended Stay Deluxe offered one of the best rates in the area along with some nice amenities. The pool area was refurbished at the beginning of the summer of 2012 and areas of the hotel have been updated. I am in a King room (which is basicallly 2 rooms with a wall removed). It has plenty of room and includes a flat screen TV, pull-out sofa, and a leather recliner. It has a nice kitchen with a full size refrigerator, 2-burner stove, dishwasher, coffee maker, pots, pans, dishes, and utensils. Everything you need for an extended stay.
It is difficult to be away from your family for extended periods of time and anything that makes you feel welcome makes you feel at home. Most of the staff here are friendly enough but there are 2 people, Celia at the front desk and Gary in Maintenance, who take it upon themselves to get to know you not only as a guest but go out of their way to be sure that you feel at home. They take the time to ask how things are going in general as well as checking on how the hotel and your room are meeting your needs. I have never had a problem getting an issue resolved with Celia and Gary.
I would definitely recommend this property for any length of stay. No place is perfect but it is how you react to situations that make all the difference. They definitely try to accomodate your needs and Celia and Gary will take good care of you!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 9, 2013
Thank you for your great review of our property. I'm glad that the staff has taken good care of you. As a company providing a home away from home experience to our guests is our main objective. Thank you again for sharing your experience with us; we will be sure to pass along your comments to Gary and Celia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.