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“What's not to like” 4 of 5 stars
Review of Four Seasons Resort and Club Dallas at Las Colinas

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Four Seasons Resort and Club Dallas at Las Colinas
5.0 of 5 Resort   |   4150 North MacArthur Boulevard, Irving, TX 75038   |  
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Hotel amenities
Ranked #2 of 76 Hotels in Irving
Certificate of Excellence 2014
Cleveland, Ohio
Top Contributor
483 reviews 483 reviews
139 hotel reviews
Reviews in 128 cities Reviews in 128 cities
119 helpful votes 119 helpful votes
“What's not to like”
4 of 5 stars Reviewed 2 days ago NEW

had three days of meetings at this facility. really enjoyed my stay. staff is very well trained. super friendly, efficient and helpful. i stayed in a villa suite - spacious, well appointed and very comfortable. great space for work, play or rest. found the food to be really good. golf course is spectacular and spa is also outstanding. i had a wonderful experience.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

Traveler rating
    447
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
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  • French first
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English first
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

As Four Seasons go, it is in line with what you expect from a room, staff and environment- top notch! The golf is the primary draw, and while I was not there to play, I could see why you would go there just for that. My takeaway was simply around the food, it was well below what you would associate with a Four Seasons. From simple light bar snacks and light meals to breakfast - the quality, portions and preparation said "Sysco".

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Pollak, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, yesterday
Dear Bill M,

Thank you for sharing your past experience with us. I am happy to know that you enjoyed the facilities, the staff and your room. On the other hand I am very sorry to hear that your found that the food experience was not up to par with Four Seasons. I have shared the comments with our Executive Chef and will certainly review the opportunities.

I do hope that this will not permanently mar your opinion of Four Seasons Resort & Club Dallas and will be delighted to help you with any future needs.

Sincerely,

Patrick Pollak
Resort Manager
patrick.pollak@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was there for only a could of days. The rooms were really spacious, great views and lovely bathrooms. It was very relaxing. L'Occitaine bathroom products were really nice as well. It also has a great bar and a couple of nice restaurants in walking distance. I did not play gold, but I hear the course is fantastic.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Mills, Texas
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel is almost 30 years old and could use some upgrading. Spa elevator carpet was dirty and worn. We had a beautiful view of golf course and housekeeping was very good. In room dining was definetely not a plus here. Cafe on the Green was hit or miss but loved the desserts. Spa was very nice and had a great massage and mani/pedi. I only gave it an average because I am comparing it to other Four Seasons I have stayed at and this one is somewhere in the middle.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Pollak, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, yesterday
Dear yellowrosetexas3,

Thank you for taking the time to share your experience with us. Getting feedback from our guests is very important as it help us improve and get better where possible.

I am very sorry that you were not totally satisfied by your visit and have taken dully note of the areas that you described were sub par compared to some of our other properties. Obviously the state of the carpet by the Spa, the In Room Dining experience or the food at Cafe on the Green are totally in our control and rest assured that we will address accordingly.

With many renovation projects coming up I hope that you will give us another opportunity. I would be delighted to personally assist you with your bookings next time. Thank you again for your comments.

Best regards,

Patrick B. Pollak
Resort Manager
patrick.pollak@fourseasons.com
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Ruston, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommend staying here. My wife and I had a wonderful time. Great places to workout. Huge pool to exercise. It is a getaway, but still close to great food and entertainment. Parking is close and valet is available.

Room Tip: Great place with great views. Lots of fun things to do.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsResDallas, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 days ago
Dear John C,

Thank you for your kind review of our Resort. We're so happy to hear you and your wife took advantage of some of our amenities. We are currently undergoing a $6 million renovation to the fitness facilities and spa. We hope you will come back to visit once they are completed this summer. We look forward to welcoming you both back soon.

Sincerely,
Patrick Pollak
Resort Manager
patrick.pollak@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Top Contributor
86 reviews 86 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at The Four Seasons Las Colinas for a week recently and loved everything about this resort. The staff is attentive but never too intrusive. The grounds are beautiful and the pool areas comfortable.
This is a first class resort through and through.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsResDallas, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 days ago
Dear ohcandida,

Thank you so much for the kind words of our Resort and staff. While we take pride in making sure the grounds are pristine and the experience is first class, our number one goal is to deliver unmatched service to each and every guest. We're so happy to hear you enjoyed your stay and we look forward to welcoming you back soon.

Sincerely,
Patrick Pollak
Resort Manager
patrick.pollak@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Splendora,Tx
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the minute we arrived everyone and everything about Four Seasons Resort and Club Dallas at Las Colinas was awesome.

Everyone should make the time to stay there at least once. Staying there will be memorable, for ALL the right reasons.

Room Tip: Ask for room 791. Great view of the 18th fairway and green
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsResDallas, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 days ago
Dear dantes252,

Thank you for taking the time to review your recent stay at our Resort. We're so happy to hear you enjoyed your stay. Not only do we look forward to serving our repeat guests, but we love to make a lasting impression on those staying with us for the first time. We look forward to welcoming you back as a repeat guest soon.

Sincerely,
Patrick Pollak
Resort Manager
patrick.pollak@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Club Dallas at Las Colinas

Address: 4150 North MacArthur Boulevard, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Irving
#2 Romantic Hotel in Irving
#3 Family Hotel in Irving
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort and Club Dallas at Las Colinas 5*
Number of rooms: 431
Official Description (provided by the hotel):
Located between Dallas and Fort Worth, we are the premier destination resort in Texas, with a dedicated staff and gracious services that exude the relaxed warmth of a private country club. ... more   less 
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Also Known As:
Four Seasons Resort And Club Dallas At Las Colinas Hotel Irving
4 Seasons Resort And Club Dallas At Las Colinas
Four Seasons Irving
Four Seasons Las Colinas
Irving Four Seasons
Four Seasons Dallas
Four Seasons Hotel Dallas
Four Seasons Hotel Irving

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