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“Comfortable and great facilities” 5 of 5 stars
Review of Four Seasons Resort and Club Dallas at Las Colinas

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Four Seasons Resort and Club Dallas at Las Colinas
5.0 of 5 Resort   |   4150 North MacArthur Boulevard, Irving, TX 75038   |  
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Ranked #2 of 76 Hotels in Irving
Certificate of Excellence 2014
New York City, New York
Top Contributor
145 reviews 145 reviews
44 hotel reviews
Reviews in 68 cities Reviews in 68 cities
68 helpful votes 68 helpful votes
“Comfortable and great facilities”
5 of 5 stars Reviewed February 16, 2014

This hotel, like many Four Seasons, is comfortable - perhaps even luxurious - in a corporate sort of way. The staff is exceedingly friendly and helpful. The rooms are spacious, and the bathroom is exceedingly comfortable, with an excellent shower. The balcony in the room is a nice touch, and allows you to easily get some fresh air. The hotel is very convenient to DFW - maybe about 15 minutes by cab. Finally, the spa is truly wonderful - it has a beautiful pool, tennis courts, squash courts, lots of treadmills, weight equipment, and it is clean and comfortable. A very nice place to stay.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 28, 2014
Dear morr316,
I was smiling ear to ear while reading the review of your stay with us. You truly captured what we strive to accomplish every day - and that is providing an excellent experience! I can't wait to tell the staff how much you enjoyed the Resort amenities. Thank you for your kind words and please let us know when you plan your next trip to Dallas...we hope you'll choose to stay with us again.

Sincerely,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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657 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
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English first
Denver, Colorado
1 review
4 of 5 stars Reviewed February 10, 2014

I had an excellent experience at the Four Seasons Resort in Dallas on a recent business trip. The service was outstanding, the food was delicious and it was a convenient location from the DFW Airport. We enjoyed nice meeting space and break out rooms with windows and comfortable seating. I would return.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VailDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 11, 2014
Dear Rhonda S,
It was great to read your recent review of our property! I'm so glad that you had a great business meeting experience here and enjoyed our conference space. We aim to create a memorable experience for everyone and we are happy that you had one! Please let us know if we can assist you in the future with your travel plans to Dallas.

Sincerely,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenview, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Love the property! Stay here whenever in Dallas. It is so convenient to the rental car center and every aspect of the stay is typical 4 Season first class. The workout facilities are as good as they can get in any hotel, the spa is excellent and I always enjoy eating at the restaurant on-site.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VailDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 11, 2014
Dear shermnscc,
Wow, thank you for your excellent review of our Resort! We're glad you like the fitness facilities...we think they're pretty great too! Please let us know when you are back in Dallas for business or pleasure so we can assist you with your stay. Have a great week!

Sincerely,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palos Heights, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 8, 2014

very bad experience as the toilet did not work two evening in a row. It got very messy and terribly inconvenient. Having two men in your room late at night while you waited in bed is not a good situation. The manage said he was sorry????? Two nights, two toilet mishaps, not good

Room Tip: one where the toilet works properly
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  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P_Pollak, General Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, March 1, 2014
Dear Michael W,

Thank you for taking the time to share your most recent experience with us. I am terribly sorry to hear that you had such an issue with the toilet. I can perfectly understand how that affected your stay. We do quite a bit of preventive maintenance in the Resort to avoid the potential for this type of incidents, but unfortunately we were not able to get ahead of this one.

It is very clear to me that we were not efficient and failed to understand your level of frustration. Once again, please accept my apologies for such a failure. That is not what Four Seasons stands for and would be happy to discuss this further at your convenience if you wish to do so.

I hope you can give Four Seasons another opportunity.

Best regards,

Patrick Pollak
Resort Manager
patrick.pollak@fourseasons.com
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Wayzata, Minnesota, United States
Top Contributor
126 reviews 126 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 7, 2014

This is a great property for a business meeting--it has an amazing sports facility for indoor workouts and team building activities. Super golf facilities also. Restaurant has wonderful food--and I appreciated the lighter lunch menu options. Lobby bar is a great place to hang out. As always, Four Seasons service makes you feel special! Rooms are light and modern and comfortable. Hotel is not downtown but easy 20 min. or so to get there. Quick transfer to DFW for flights.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VailDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 11, 2014
Dear Gail V,
What an amazing review you've written for our property. Thank you so much! I'm so glad that our staff provided a great business meeting experience for you and you were able to take advantage of the amenities we offer our guests. We hope to see you back in Dallas again soon!

Sincerely,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Alabama
1 review
5 of 5 stars Reviewed January 29, 2014

Wonderful stay. The hotel facilities/rooms were fabulous, but the staff really made the difference...very pleasant, professional and accommodating. Meeting rooms were excellent and food exceptional. Property was a little further out than I anticipated. If you do not have a car, you will either need to prearrange shuttle service or plan for a $32 taxi back to the airport. All in all, I would visit again, hopefully for a leisure trip next time so I can enjoy the pool and spa!

Room Tip: Top floor on back overlooks pool and golf course, provides a great view of the immediate area plus t...
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Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 11, 2014
Dear Smith35758,
Thank you so much for the stellar review you gave us! So glad you had a great meeting experience...our staff is going to be excited to hear that they made your stay a memorable one. Very excited to have you back, so let us know how we can assist you on your next trip to Dallas!

Sincerely,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2014

The service was top notch, and as expected with a Four Seasons. The property and rooms overall though are a bit dated for a Four Seasons. Very good nonetheless. The health club is very expansive and has pretty much everything one would expect in a full service gym. But it too is beginning to show some age, though again they make up for it with the amenities and service.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VailDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, February 7, 2014
Dear Dukey88,
Thank you so much for your kind review of our property after your recent stay. We appreciate your candid feedback regarding our product and service. Our goal is to provide a memorable experience for each guest, and I'm glad our service won you over. The team will be elated to hear your feedback. Please let us know how we can assist you in the future.

Warmest regards,
Vail Tolbert
Director of Public Relations
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Club Dallas at Las Colinas

Address: 4150 North MacArthur Boulevard, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Irving
#2 Business Hotel in Irving
#3 Family Hotel in Irving
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort and Club Dallas at Las Colinas 5*
Number of rooms: 431
Official Description (provided by the hotel):
Located between Dallas and Fort Worth, we are the premier destination resort in Texas, with a dedicated staff and gracious services that exude the relaxed warmth of a private country club. ... more   less 
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Also Known As:
Four Seasons Resort And Club Dallas At Las Colinas Hotel Irving
4 Seasons Resort And Club Dallas At Las Colinas
Four Seasons Irving
Four Seasons Las Colinas
Irving Four Seasons
Four Seasons Dallas
Four Seasons Hotel Dallas
Four Seasons Hotel Irving

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