I have had the privilege of staying at several Four Seasons properties around the world and have equated the chain with the best of the best. They certainly charge in that category. However, our stay at Las Colinas was adequate at best. Service was just mediocre, lunch was nothing special and our room had no hot water. We were there for the Cotton Bowl so we did not say anything the night we used the showers thinking that they would be better the next morning. THEY WERE NOT. We informed the front desk and we were passed around several times and did receive multiple apologies but that is where it ended. At those rates I expected a great deal more. The hotel appeared to be completely unprepared for the influx of guest that had arrived to enjoy the Cotton Bowl. All in all I would say that I was disappointed.