Our company holds an annual conference at the Four Seasons-Las Colinas and every year the staff performs amazingly. Some of us stay the entire week and we pretty much take over most of the hotel, but the staff remains courteous and attentive. The food is excellent from the breakfast and lunch buffets to the formal sit-down dinners. The rooms are well-maintained and very comfortable. One day I returned to my room at lunch to drop off something and the maid was literally scrubbing the shower down which seemed like a lot of extra effort, but the staff leaves nothing to chance. The golf course is very challenging, but its natural beauty made up for the high scores! I would highly recommed this resort for any company that is looking to hold conferences where their employees can be well-taken care of and can focus on the job at hand.

Great staycation. We stayed one night but got there early and checkedout late. Upgrade to a villa and enjoy the serenity. Great service, fun pool. We went as a couple but they have wonderful kids' programs, too. Upon check-out they gave us 3 stuffed animal steers for our kids. Priceless.

Very welcoming staff and front desk representatives. Wait staff at the lobby bar and restaurant were very attentive and accommodating. Food was exceptional in all restaurants during my very limited one night stay.

We were there recently for a conference of a major world wide company. the rooms are very very spread out. Our room was spacious, not well decorated not badly either, bathroom on the older side, in a weird location and golfers and gardeners come right up to the only windows in the room. We were told it was one of the nicer rooms, by another attendee- they said theirs was not at all the level they expected of four seasons. The resort seemed a little shabby. Concierge desk was SUPER nice. food was ok.
But one of the more amazing moments was after the last presentation of the conference. they placed to go box lunches outside the ballroom for people who had to head straight out- anyway I sat with a group of people at the table we had watched the last speaker and the hotel literally started breaking the room down around about 30 of us...definitely got people out of the room, but we sat never thinking the hotel would allow what then took place furniture being moved practically over our heads, almost got hit by a guy moving chairs, a small crane breaking down the stage
We are talking 10 minutes after speaker finished , I do not know what they had going on but it was so inhospitable and disrespectful of us, the company who hosted the event- their client! And really beneath the stature of their brand. They could have waited an hour. It's the kind of thing that makes you wonder where management was, and yes their seemed to be some type of junior management their directing, never walking over and saying "we are so sorry for inconvenience, or could we set up a table over here etc"
So there you have it.