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“Good Stay and Support” 4 of 5 stars
Review of Courtyard by Marriott DFW Airport North / Irving

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Courtyard by Marriott DFW Airport North / Irving
3.0 of 5 Hotel   |   4949 Regent Boulevard, Irving, TX 75063   |  
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Ranked #25 of 76 hotels in Irving
Milwaukee, Wisconsin
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Good Stay and Support”
4 of 5 stars Reviewed December 2, 2013

Stayed at hotel for one night after flight cancellation. My next flight was the following night at 8:30pm. The staff was very courteous and helpful. They allowed me to extend my late checkout do to late flight. A little kindness can go a long way.The room was clean and spacious. The Breakfast was very good.The lobby looked to be remodeled with the new open concept. The workout room was okay. It was in the courtyard so had to go outside to access. Unfortunately, the day of my workout, it was cold outside. I will definitely stay again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, December 11, 2013
Thank you for your positive feedback.
We appreciate your business and loyalty. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 23, 2013

Doesn't look great from the outside, but really nice on the inside. Cool screens to search your flight etc. Staff was super friendly and helpful, probably above and beyond any Courtyard I have stayed at lately. Nice to have shuttle service, the van was nice and clean (really bouncy in the back, so watch your coffee!!!). GPS found it easily, not sure it would be so easy to get to with out GPS on my phone.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, October 25, 2013
Thank you for your positive feedback. We are glad that your stay was a success. Our staff is committed to making your stay as accommodating as possible. We will continue to serve you as you visit the DFW area.
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San Juan, Puerto Rico
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 11, 2013

Stayed at the hotel for one night after arriving late at DFW and connecting to an early flight out.

The shuttle service in was very efficient and arrived DFW terminal D in 10min after my call, note that they run until 11PM so I was on the last shuttle out. The check in process was very expedited as well and in less than 20min after retrieving my luggage I was in the room. The lobby seems to have been remodeled recently and features the new openness concept that are featured at most Courtyard properties nowadays.

The room had a strong scent, maybe due to a smoking guest who stayed there previously even though the room was non-smoking. Besides that, it was a very average Courtyard room with view to the pool.

Be on time if you use the shuttle service to the airport, I was scheduled for the 6AM shuttle on Oct 11 and struggled to stroll my luggage piece in the carpet, I was at the curb at 6:01AM and the van had already left. Cannot complain much though, the 6:30AM van left sharply on time, so they it seems fair to everyone. In the mornings the shuttle runs at every 30min and it took 8min to Terminal A.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, October 17, 2013
We appreciate you choosing The DFW North Courtyard by Marriott hotel. As you mention, our hotel has a non-smoking policy and we do our best to recover from the residual damage of cigarette smell; however, this can be very difficult at times. We appreciate you taking the time and bringing this to our attention. We look forward to welcoming you again anytime you visit the DFW area.
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Lugano, Switzerland
Top Contributor
80 reviews 80 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 24, 2013

Lobby area looks brand new, the hotel is obviously used for DFW airport short stays. rooms are spacious, clean, I would have appreciated complimentary breakfast. Overall in line with Courtyard standards.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, October 3, 2013
We appreciate very much your comment. As you noticed, our lobby was recently remodeled and our room renovation is coming up this November 2013. Our brand new rooms will be looking as exceptional as our lobby area. Thank you for your business and we will happily serve you as you visit the DFW area again.
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Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

I recently stayed at this hotel during a business trip. I've stayed at this property two times for business. The staff is pleasant and has an excellent service attitude. The front desk staff is pleasant and helpful. The bistro staff was very helpful and very attentive. I'll definitely stay here again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, September 13, 2013
We truly appreciate you choosing The DFW North Courtyard by Marriott hotel. Thank you for recognizing our staff; they are devoted to make your stay as pleasant as possible. We will continue to welcome you as a valued guest anytime you visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2013

As a frequent business traveler, I have high expectations for the locations that I stay when travelling. This Hotel meets them all! Nice rooms that are very clean. Great Shuttle Service to the Airport, Good Food in the restaurant. Very nice open, modern feel to the lobby/restaurant/bar area... PERFECT for a business traveler!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, September 13, 2013
It is great to hear that we met all your expectations. We are very gracious for your feedback. All the amenities you mentioned above are available for our esteemed guests; it’s great to see that you enjoyed each one of them. Thank you for your business and we look forward to seeing you again as you visit the DFW area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grayslake, Illinois
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

Very good service for an airport hotel. It is not a resort property, but I've been to well known resort properties that had less responsive staffs. Currently undergoing renovations in lobby area (bar and restaurant), but they still kept the area immaculate. Definitely a good place to stay if you are going to stay at the airport at DFW.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager972, Manager at Courtyard by Marriott DFW Airport North / Irving, responded to this review, September 3, 2013
We really appreciate your comment. Our lobby, however, is not under construction. It was remodeled during the Summer of 2011. Thank you for your business and we are here to serve whenever you visit the DFW area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott DFW Airport North / Irving

Address: 4949 Regent Boulevard, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott DFW Airport North / Irving 3*
Official Description (provided by the hotel):
The Courtyard Dallas DFW Airport North is two miles from DFW International Airport and minutes from the Gaylord Convention Center, and Texas Stadium. This pet-friendly hotel offers free shuttle service to and from DFW Airport, complimentary parking, free wireless Internet, onsite breakfast and dinner at the Courtyard café, a cocktail lounge, valet dry-cleaning, onsite laundry facilities, and full service business center. Guest rooms feature luxury bedding, a coffee maker, sofa bed, and large work desk. ... more   less 
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Also Known As:
Courtyard By Marriott Dfw Airport North / Irving Hotel Irving
Courtyard Irving
Courtyard Dfw Airport North
Irving Marriott
Irving Courtyard

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