Average Airport hote but service needs work at the front desk. Booked four rooms for one night, when checking in they seem unhappy about the extra work.
We had a really late flight next day so ask if we can store the bag a front desk. They won't sure and had to think about it. We told them we need to drop off the rental car at airport but need a ride back in 30 minutes. Lady said call when you are ready, fair enough. We return the car and call the lady, she said where are you? I informed her that I am at the car rental building. She said I need to travel to another building and it should take you 10 mintues. I said "can the driver meet us there in 10 minutes". She said "NO, call when you get there". It is good to keep in mind that I am not local and each time I have to find a pay phone. We got to the meeting spot call for a ride an it took 30 minutes. All she needed to do is send the driver.
The only highlight of the stay was the evening shuttle driver as he was friendly and provided us with great suggestion for local place to eat. He went the extra mile and was always friendly both nights. The AM driver was not the same.
Everything else was average but I would stay some where else if it's all the same price. You think they would at least say Thank you for the business when someone book 4 rooms.
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- Also Known As:
- Fairfield Inn Dfw Airport North/Irving Hotel Irving
- Fairfield Inn Irving
- Fairfield Irving
- Irving Fairfield Inn