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“Rescue” 4 of 5 stars
Review of La Quinta Inn & Suites Dallas - Las Colinas

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La Quinta Inn & Suites Dallas - Las Colinas
2.5 of 5 Hotel   |   4225 North MacArthur Blvd, Irving, TX 75038   |  
Hotel amenities
Ranked #7 of 76 Hotels in Irving
Tampa, Florida
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Rescue”
4 of 5 stars Reviewed April 20, 2013

We were stuck at DFW with American Airlines poor handling of their system issues on 4/16/2013. We made reservations for La Quinta North and when we arrived, they had the reservation and no rooms. With a quick call to the reservation line, they immediately found us a room and provided transportation to the new location and paid for both.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    89
    40
    10
    7
    7
See reviews for
58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Baltimore, Maryland
Top Contributor
112 reviews 112 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 18, 2013

My family and I stayed at this hotel for two (2) nights and we booked three separate rooms. We all enjoyed our stay at this LaQuinta location because the rooms were spacious, the area was quiet and more importantly, they offered a hot breakfast with a lot of variety. The LaQuinta Inn is conveniently located near the Four Seasons, the DFW aiport and the Las Colinas area.

The only negative aspect of this hotel was the night shift front desk staff is incompetent and the vending machine needs more snack and beverage choices. Options were limited. No ginger ale, etc.

Room Tip: Rooms on second floor much quieter than the first floor.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 8, 2013

If you like a quite place to sleep, this is it. This hotel is not near the interstate so you don't have to worry about trucks roaring by. They serve a delicious hot breakfast including eggs, bacon and sausage. There is also fresh fruit, breads and plenty of cereal. The rooms are clean but some are showing a little wear, like the broken tiles in the floor in our room. The beds are good but the hotel owners need to invest in some new sheets. They are pretty thin. This time I had to call the front desk and ask them to come change our sheets. I didn't particularly like the blood stains on them. Housekeeping must have missed that little detail. Otherwise everything was just fine at this hotel and we will stay here again.

Room Tip: Stay on an upper floor. Then you won't hear foot traffic above you.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ6258, General Manager at La Quinta Inn & Suites Dallas - Las Colinas, responded to this review, April 10, 2013
Dear La Quinta Las Colinas Guest,

I want to sincerely apologize for your recent experience. We are greatly sorry for the lack of quality you received in your recent Guest Room. We promise you - we are working diligently on improving all of our Guest Rooms, so that every experience is 100% clean, comfortable, and above average standards of a La Quinta Inn & Suites Guest Experience. We are currently in the process of changing out the tiles in our bathrooms, and we guarantee you will not have this issue the next time you decide to stay with us.
As far as our linens, it is very unfortunate you had such experience with our Housekeeping Staff's work. It is very rare for our Housekeepers to not perform up to standards, but again, I apologize for this experience, and please know we are working very hard at training all Team members to provide the best quality in service and more importantly our products.

Thank you for being patient with us,

General Manager
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A TripAdvisor Member
5 of 5 stars Reviewed April 6, 2013

Provided excellent prompt service and complementary breakfast was worth while. Noise was very low and room was very comfortable fridge and microwave were nice touch however being able to get a quick sandwich or cup of microwaveable soup from vending machine would have been a nice extra touch

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ6258, General Manager at La Quinta Inn & Suites Dallas - Las Colinas, responded to this review, April 10, 2013
Good afternoon,

Thank you for your review - we appreciate your kind words!

We will certainly consider your advice for our future travelers that need a quick bite.

We hope to see you soon,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Dallas - Las Colinas

Address: 4225 North MacArthur Blvd, Irving, TX 75038
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Irving
#14 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Dallas - Las Colinas 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The La Quinta Inn & Suites Dallas - Las Colinas is situated near beautiful parks, golf courses, restaurants, and offices for major companies like Microsoft, Verizon, and Nokia, and more.Take advantage of our refreshing outdoor swimming pool and whirlpool, the convenient on-site fitness center, full business center with printer and free wireless high-speed internet access, meeting facilities, guest laundry facility, and more. Each of our spacious rooms include amenities such as free high-speed Internet access, huge 37-inch TVs w/premium cable channels, a microwave, refrigerator, hair dryer, coffee maker and much more. Enjoy a free newspaper with your Free Bright Side BreakfastTM each morning near the lobby. ... more   less 
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Also Known As:
La Quinta Inn & Suites Irving - Las Colinas Hotel Irving
La Quinta Inn And Suites Irving - Las Colinas
La Quinta Irving
Irving Holiday Inn

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