I routinely stay at Starwood properties, so had no hesitancy booking this hotel near DFW airport. We arrived around 9:30pm and had problems securing a valet to park the car. Finally, we got checked in and went to our well-worn suite, probably the oldest, most tattered furniture I've seen in a hotel in years. The bathroom was pea sized and the couch was so filthy I suggested we not sit on it. Per Westin style, the bed was nice and we slept well. The valet disappointed again the next morning, taking, no kidding, 25 minutes to locate the car. There's no need for this kind of chaos at a Westin. Next time, I'll stay at the Hyatt DFW.