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Sheraton DFW Airport Hotel: Traveler Reviews

3.5 of 5
4440 W. John Carpenter Freeway, Irving, TX 75063
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Sheraton DFW Airport Hotel
Ranked #26 of 77 hotels in Irving
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147 reviews from our community

    Trip type
Traveler rating
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    56
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    11
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New York City
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“A good choice”
4 of 5 stars Reviewed October 8, 2012

I had planned to stay downtown Dallas, but with the state fair and monday night football in town there were no rooms available. I went with the Sheraton DFW and was pleasantly surprised. Airport hotels are hit or miss, but this one is a hit. The staff is extremely nice and very helpful - the rooms have feather pillows and blankets which I am allergic to and the staff immediately changed all the linens when I brought this to their attention. For those who stay in a club room, the staff at the club lounge was also great. The rooms were a nice size and clean. The noise wasn't an issue for me even though my room faced the highway. All in all, I was very happy with this location and would not hesitate to stay again or recommend.

A quick tip: The address of the hotel is a Freeway and my GPS in the rental car took me off the highway and then put me right back on it because the address indicated the hotel was located on the freeway which confused the GPS. The entrance is on Esters, stay on that until you see the hotel entrance... don't get back on the 114!!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Top Contributor
75 reviews 75 reviews
60 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
“Nice lobby, wifi issues at end of hallway”
3 of 5 stars Reviewed October 6, 2012 via mobile

I should first disclose that I generally am not a fan of Sheratons anyway. This place was average. The rooms were a bit outdated in terms of decor but the lobby was nicely renovated and the club lounge had bottled water and soft drinks available outside the lounge even when closed. The only issue that I would keep in mind is that I could not get a wifi signal in my room (1033 if i recall) which was a corner room at the end of the hallway on the club floor.

There was limited ability for me to fully explore the hotel... I only spent 5-6 hours there due to a late arrival. Based on that limited experience, I would be ok to stay there again though it wouldn't be my top choice and I would inquire about room location to ensure wifi availability.

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Just Ok”
3 of 5 stars Reviewed October 3, 2012

I usually stay at the Westin on the same street as the Sheraton. But this time I thought I'd give this hotel a try for my annual business trip to Dallas.

The Hotel looks ok, the lobby area is ok, the restaurant and bar area are also ok, the room was ok, but there were some problems during my one night stay. My tub was definitely worn and their was drainage problems when taking a shower. I decided to eat at their restaurant for a Texas steak dinner, but the NY Strip I ordered was tough, under cooked, and not very good. I know now for Steak, you gotta go to a steakhouse. My expectations were too high. On the good side, the bed was very comfortable and the rooms were kept up.

Overall, the hotel was just OK, nothing exciting, and the accomodations would suit most people's needs.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask FredPT about Sheraton DFW Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
“Good Location, Nice Facility”
4 of 5 stars Reviewed October 2, 2012

I stayed 3 days for a conference at nearby corporate offices. I don't have any status with Starwood, so mine is the typical non-frequent traveler experience.

Pros. Nice, up to date facility. Friendly staff. Shuttle took us to nearby corporate site. Friendly staff. No parking fee even though near airport.
Cons. Freeway noise after 6am, noise from adjacent rooms. WiFi extra $ (but free in One14 bar on 1st floor). Breakfast buffet not complimentary, cost $14 for the typical eggs, bacon, yogurt, hot/cold cereal spread..

As of Oct 2012 lots of construction on local freeways so getting around can be a challenge with closed exits, detours & congestion.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask woggut about Sheraton DFW Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Top Contributor
105 reviews 105 reviews
57 hotel reviews
Reviews in 58 cities Reviews in 58 cities
67 helpful votes 67 helpful votes
“Sheraton properties like this one continue to surprise this Marriott loyalist...in a good way”
5 of 5 stars Reviewed October 1, 2012

I stayed here for 4 nights for a business event in the area, and was pleasantly surprised in just about every aspect. I've definitely had not-so-good Sheraton experiences in the past, and have been Marriott Platinum Elite for 5 years, but it seems like SPG/Sheraton is changing their landscape in the right way. The hotel had a quick shuttle from DFW airport directly to the hotel; very courteous driver. Check-in was smooth and front desk agent was super helpful. The lobby area was great - spacious, lots of seating, a great little cafe (Joyce, the barista, was funny and made one mean latte!), and the on-site restaurant was a reliable choice for breakfast (I didn't have dinner at the hotel).

Room was great for being just a "Standard" king room - Sheraton Sweet Sleeper bed, big flat-screen TV, very nice desk area and seating, plus bathroom with nice amenities, good lighting and a nice shower. In-room internet was reliable and speedy enough compared to other hotel internet speeds. Big flat-screen TV, but surprisingly few channels.

What really impressed me (again) was this hotel's gym - WOW. If you like to maintain your workout routine while traveling, you will love this gym. Lots of new equipment and machines, nice flooring, bright, and spacious.

I may have to check out SPG properties more often...

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sheraton DFW Airport Hotel

Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotels in Irving
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Our hotel is convenient to all areas of the Dallas/Fort Worth Metroplex and just a short complimentary shuttle ride to and from Dallas/Fort Worth International Airport. ... more   less 
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