First off, I suspect many of the 5 star reviews are bogus. This place is a dump. The staff is not friendly nor helpful. I called to try and make a change to my reservation. The woman said she would call me back. And then she didn't. When I checked in, she said, "Oh you're the one who called..." to which I replied "and you didn't call me back. For two. Days."
We booked through a 3rd party, which stuck us with a king bed. I have NEVER. EVER. Had an issue changing unless the hotel is full (the parking lot attests this is not the case). They wanted an additional $80/night + taxes to switch to a room with 2 beds. I can get a 3 or 4 star hotel (read: worlds nicer place) for that price (~$170/night). The front desk person was thoroughly unhelpful. I will return to voice my displeasure to the morning manager (not holding my breath they will give a fat frog's @ $ $ either) and have already done so to corporate.
Short story: Stay. Somewhere. Else.
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- Also Known As:
- Days Inn Irving Hotel Irving
- Irving Days Inn