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“Its always a pleasant stay...” 4 of 5 stars
Review of Omni Mandalay Hotel at Las Colinas

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Omni Mandalay Hotel at Las Colinas
4.0 of 5 Hotel   |   221 E. Las Colinas Blvd., Irving, TX 75039   |  
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Ranked #1 of 76 Hotels in Irving
Certificate of Excellence 2014
Irvine, California
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
“Its always a pleasant stay...”
4 of 5 stars Reviewed March 17, 2013

I've stayed at this hotel over 5 times already. And its always pleasant. The aroma of the lobby is wonderful, the employees are always happy to assist and do it with a smile. The rooms are spacious and well kept. The view of Las Colinas from the hotel is pretty nice. The gym is well equipped albeit a bit far from the main room area. There are only a couple of puns I find to this hotel: a) is that they lack simple options on their menu for a dinner. Its either a big dinner or your typical club sandwich with little in between. If they are catering to the business traveler, then a few other items on the menu of a more homely nature would not hurt them, b) the pillows are not that comfortable.

Room Tip: The corner rooms of the hotel 1518, 1618... are very nice albeit a bit more expensive.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 20, 2013
Thank you for your review and your loyalty to our property! We love hearing positive feedback about our staff and are glad to hear this is one of the primary reasons you continue to choose our property. We will ensure your feedback regarding our dining options makes it to our food & beverage team as well. Thanks again and we look forward to seeing you back soon.
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1,051 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

I have the pleasure of eating at the Omni Las Colinas quite a few times and was just always suprised by the quality of the food. You would not think this is a hotel meal it's more like eating in a Five Star Restaurant.

On one ocasion my waiter ask if I would like an after dinner drink I told him the only drink I would enjoy at that moment was a "Limoncello" but I would pass because he would not be able to make it like the ones I had in ITALY. He told me he would try - when I tasted the limoncello that was made for me, I was in awe! just the way I love it or just like I am used to having it in ITALY.

Room Tip: The Suites or Rooms overlooking the Canal is a great choices
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 18, 2013
Thank you for your review and we are delighted you had such a wonderful food and beverage experience at the Omni Mandalay Hotel. We appreciate all of your feedback and look forward to seeing you again!
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Oklahoma City, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

very nice but felt so uncomfortable by some of the employees at the bar area they acted funny towards us but check in was great rooms were decent very modern but nice..would probably go back but not to sure if I want to the best omni is in downtown dallas I felt comfortable there but the beds were comfortable in las colinas as well and hotel was very clean.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 18, 2013
Thank you for taking a moment to review our property and we are very pleased to hear you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed here two nights with my teenage daughters for a mother/daughter spa weekend. When we arrived were given complimentary chocolate covered strawberries with a "have a great weekend" note. Definitely sign up as a select guest. It's free and u get several extra goodies and special services. Nice pool on lake and great fitness area

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 18, 2013
Thank you for your review. We are very pleased to hear you and your daughters had such a nice stay and that our extra touches left such a lasting impression. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land, Texas
Top Contributor
70 reviews 70 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 14, 2013

We recently stayed here for a single night for a wedding. The wedding rate was fantastic ($109) and maybe tainted our overall opinion. We thought the stay was a great value and we'd definitely stay there again.

The entry is beautiful and had a large table covered in orchids. The lounge areas of the lobby area lovely, quiet, and serene.

The front desk is very understated, tucked into a corner. If someone hadn't show us the desk, I would have never guessed it was the check in desk. The front door staff were efficient, friendly, and quick to help with directions.

There is a garage with free parking. I love a hotel with free parking. It drives me nuts when I have to pay to park when I'm already paying for the room. There is also valet, but the garage is literally a few feet more and you can drive your own car (I'm not a fan of valet anywhere).

The room was large and comfortable. The fixtures were old school and a bit strange. The bathroom sink reminded me of something I'd see in England. Everything worked well if a bit antiquated looking. The view was of the office buildings and we could see for miles and miles beyond that. It wasn't a bad view. The only thing I would change about the room was to have a quieter fridge. The refrigerator kept going on and off all night and it was quite noisy. It wasn't noisy enough to ask for another room, especially since we were only there for a single night.

The wedding venue was within walking distance and that made everything so much easier! There were also some restaurants you could walk to, but we ended up at Le Peep about a mile away for breakfast.

Overall, a lovely hotel with good staff.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 18, 2013
Thank you for your feedback! We are delighted to hear your experience was so lovely and we definitely look forward to welcoming you back when your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2013

I really enjoyed staying at this hotel. I stayed for two nights for a conference. When I arrived, I noticed stains on my comforter. I called the front desk to inform them and within minutes it was replaced with a fresh and clean comforter. Also the service was great. On the last day of the conference, I realized that the conference wouldn't end until after check out time. I explained my situation to the front desk and I was allowed to check out a little later than 12. Thanks Omni Mandalay! Rooms are huge. I loved that I was able to control the tv with my iPhone. Elevators are lightning fast. I would definitely recommend staying here.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielDelk, Manager at Omni Mandalay Hotel at Las Colinas, responded to this review, March 18, 2013
Thank you for taking the time to submit your review. We are disappointed to hear of the issue experienced when you first entered the room but pleased to hear our staff rectified the situation so quickly and that your experience overall was so outstanding. We look forward to welcoming you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Top Contributor
74 reviews 74 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 9, 2013

This hotel is in a high tower nex to a small artificial lake. So you dont feel too much being in an urban area, as there is grass, water, and trees around the place, which make the view relaxing. Entrance and loundge are pleasant,breakfast are fine.
Mid distance between downtown and the airport: great if you plan to work in the Las Colinas business area.

Room Tip: select high floor to get some view.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Mandalay Hotel at Las Colinas

Address: 221 E. Las Colinas Blvd., Irving, TX 75039
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Irving
#1 Family Hotel in Irving
#1 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Mandalay Hotel at Las Colinas 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Omni Mandalay Hotel
Omni Hotel Irving
Omni Irving
Irving Omni

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