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Candlewood Suites Dallas, Las Colinas: Traveler Reviews

2.0 of 5
5300 Green Park Drive, Irving, TX 75038
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Candlewood Suites Dallas, Las Colinas
Ranked #53 of 77 hotels in Irving
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19 reviews from our community

    Trip type
Traveler rating
    5
    7
    3
    3
    1
Date Rating
Dallas, Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Quiet, exceptionally clean,beautifully remodeled rooms and a friendly staff!”
5 of 5 stars Reviewed November 12, 2012

This was been one of the VERY BEST hotels we have recently experienced! Very quiet hotel with exceptionally clean rooms, clean hallways (shiny floors) and beautifully appointed remodeled rooms with the nicest decor we have seen compared to other Candlewood Suites!
The staff was very friendly!
The rooms are not only well appointed but there is obvious care taken in making a guest experience the BEST from the internet codes posted in the room to the superior cleanliness to the obvious adjusting of guest room doors so they don't slam! (As a road warrior it is unusual to stay in a hotel where one doesn't experience the slamming of doors!)
This will be our choice whenever we frequent this area!
It is very obvious that they go above and beyond to make it a memorable stay!
The management and staff have made this our choice in Dallas!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Traveler252525 about Candlewood Suites Dallas, Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
1 review
2 helpful votes 2 helpful votes
“Hi-Speed internet...maybe at 2:00 a.m.”
3 of 5 stars Reviewed November 5, 2012

Hotel is average quality for this price range, and staff is nice. Location is pretty good, with a couple of restaurants withing walking distance. It was just repainted on the exterior in the last couple of weeks, so it looks good from the outside.

Inside, it's old, appearance mostly due to the carpeting, and the terrible odor as soon as you walk in. The lobby is just a wide section of hall in front of the main desk. There's not much room to pass anyone checking in if they have any luggage to speak of. The rooms have been remodeled, so they look a lot better than the common areas, and are laid out pretty well. The laundry/pantry/exercise area is nice, and free laundry is an appreciated plus. The only issue I had with my room was the toaster did not toast both side of the bread. A new one has been requested, but not received after two weeks.

The Internet...well it sounds good "high speed" and all, unless you need to actually use it. In the afternoons, evenings, it is almost impossible to get anything accomplished, even loading basic pages like CNN, the Weather Channel, etc. can take a LONG time, so use the coffee maker and relax. It's a bandwidth issue...if the hotel parking lot is full, forget it, because everyone else is using it.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask srg22801 about Candlewood Suites Dallas, Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Loved the area and service”
4 of 5 stars Reviewed October 16, 2012

The hotel was great, and the service was better. Chris was amazing. He did everything he could to accomodate us on our whole 5 day stay, and even when we got there early, he did what he could to let us still check in. We brought our 12lb Shih Tzu. She was able to stay in the room while we went to places around the area which was a great help especially since she isn't a barker. The only thing I would complain about is that the walls are thin. I was able to hear the guy next door putting dishes in his sink, but it was never any time that interfered with our sleep, but after sleeping there for three nights, both of our backs were bothering us, but we still aren't sure if that was from riding Go Karts all day. The rooms were newly renovated and they looked great. We used the HDMI hook up on the tv and cooked french toast on the stove top. It doesn't have an oven. The location is near a railroad track next to it, but I never heard any trains. They were painting the building and put plastic on the outside of our windows so my dog couldn't look outside. They also put plastic bags and tape around our cars so I guess paint didn't get on them. Other than that, the location was great. They even offer free access to a nice fitness center near by if their fitness center doesn't have everything you want. Overall we loved our stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Valerie F about Candlewood Suites Dallas, Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Well maintained property for good value”
5 of 5 stars Reviewed August 17, 2012

The suite I was given was very clean an spacious, as was the bathroom. The bedroom offered a very comfortable bed and a second TV with a good choice of TV channels.

The location is very convenient if you're flying out of Dallas, since it only takes 15 minutes to get to the airport.

Didn't have any problems with neither noise, staff nor cleanliness of the room. The 6 days I spent at the hotel turned out to be very pleasant and quiet and I'm starting to appreciate Candlewood for that, since it's not my first time in this chain.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask miwe_85 about Candlewood Suites Dallas, Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big Spring, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Average”
3 of 5 stars Reviewed May 26, 2012

It's a easy place to find,although we arrived and a room was not ready ( which was ok). They said come back in about 20 min. (Staff is friendly) We came back and still room not ready...finally room was ready about 10 minutes later. The room looks very nice....but the smell of our hallway and room was disgusting. Not sure what it was. Overall for the price and it being pet friendly I would stay here again.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask April B about Candlewood Suites Dallas, Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Extended Stay America - Dallas - Las Colinas - Green Park Dr.
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Additional Information about Candlewood Suites Dallas, Las Colinas

Also Known As:
Candlewood Suites Dallas, Las Colinas Hotel Irving
Candlewood Suites Dallas, Las Colinas Hotel
Candlewood Suites Irving
Candlewood Irving
Irving Candlewood Suites
Irving Candlewood
Address: 5300 Green Park Drive, Irving, TX 75038
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 77 hotels in Irving
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. Enjoy all the comforts of home at the Candlewood Suites Hotel Dallas-Las Colinas. Conveniently located just 10 minutes from the Dallas/Fort Worth International Airport, we're in the heart of the Dallas Metroplex and convenient to downtown Dallas as well as Ft. Worth. Each suite has a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while you enjoy the CD player or DVD/VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard now featuring 'Juan Valdez' complimentary coffee to all guests. You can purchase meals, snacks and sundry items at value prices. Nearby companies include Fluor, NEC, Verizon, Nokia, Zale, Caremark and Citigroup. We are also close to many major expressways, Grapevine Mills Mall, Irving Mall, The Movie Studios at Las Colinas, Texas Stadium, the University of Dallas, & The TPC Las Colinas, which hosts the EDS/Byron Nelson Golf Tournament. Now offering complimentary high-speed Internet access in all rooms, complimentary transportation within a 5 mile radius of the hotel and Priority Club Points. ... more   less 
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