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“Great Value Comfort Suites Property” 4 of 5 stars
Review of Comfort Suites Las Colinas Center

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Comfort Suites Las Colinas Center
2.5 of 5 Hotel   |   1223 Greenway Circle, Irving, TX 75038   |  
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Ranked #18 of 76 hotels in Irving
GreenLeadersBronze level
San Antonio
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“Great Value Comfort Suites Property”
4 of 5 stars Reviewed October 28, 2013

Stayed here based on price and other reviews. A bit hard to find, but Goggle Maps got me there with little problem. Room was less than $100 and was a great value. Arrived at night and everything was well lit. The lobby was modern and clean, and the staff was very friendly. My room was a good size and also clean. For a one night stay when I wasn't in the mood to spend $200+ for a room, this was a great choice. It was convenient to my business in the Las Colinas area. I would stay here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, October 31, 2013
Thank You Bill, for coming to stay with us and for taking the time to write a review. We certainly appreciate your business and don't take it lightly since you had so many choices in hotels. We are working harder than ever to keep you coming back and just as you mentioned we do consider ourselves to be affordable and conveniently located since DFW and the Irving Convention Center are literally just minutes away, as well as other area attractions. We feel like our hospitality is also among the best, so once again thank you for coming and we hope to see you again soon when your travel plans permit.
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Antonio, Texas
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 18, 2013

I recently spent 3 nights at this hotel. It was a bit off the beaten path but with my car GPS it was no problem. The bed and pillows were very comfortable and the hotel and room were very clean. I rarely eat the "included" breakfasts in this type of hotel but the scrambled eggs were fresh and they had sausage one day and bacon the next along with all the other standard fare. I did experience a problem with the key reader on door the last evening. A couple of times I had to go to the front desk for help to get in. The key was fine but the reader was screwing up. They had a nifty little machine they plugged into the reader and were able to open it with that. I think the problem turned out to be dead batteries. (I had no idea the key readers used AA batteries until this mishap.) Anyway, the hotel staff was very friendly and responsive when I had the issue. They were always pleasant and truly wanted me to enjoy my stay. I would definitely stay here again.

Room Tip: If you like to sleep in, ask for a room on the west side of the hotel.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, October 20, 2013
Boy! We are so excited that you enjoyed your stay with us and just as you mentioned, it is a little tough to find us as we are nestled in a corporate area, but once you get here, we have been told that we are a diamond in the rough. It really does our hearts good when a valued guest such as yourself takes the time to write about your experience. We absolutely love taking good care of you and are working even harder to not only gain your trust in us, but to keep it! So once again and from all of us, THANK YOU and we sincerely hope that you will come back and visit us again at some point in the future.
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Top Contributor
133 reviews 133 reviews
77 hotel reviews
Reviews in 79 cities Reviews in 79 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 7, 2013

This hotel is within 5 minutes of Irving Convention Center amidst a business park. It's location is also in between 2 major airports (gigantic DFW & the smaller LOVE - hub to Southwest Airlines). They offer a shuttle service to DFW prearranged with the front desk clerk. Although it is not a swanky newish hotel, it is decent and somewhat well-maintained. The rooms look clean but if you look closer, some areas could use more scrubbing and you can tell the vacuum went express. Our room could use some touch up paint and don't look behind the headboards because the cleaning crew don't go there! Our room is equipped with microwave, small ref, big flatscreen tv. Insist on a top floor especially if you are a light sleeper. You can easily hear heavy footsteps above you due to the poor construction of the floorboards. Bathroom space is on the tight/smallish side. Breakfast is ample with bacon and/or sausages at varying days. Food places are a mile or so (tons along McArthur Blvd). Staff is professional and attentive.

Room Tip: Ask for top floor! The building is of wood construction and you can hear heavy footsteps through th...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, October 10, 2013
First of all, we'd sincerely like to thank you for choosing to stay with us and happy that you chose to give us a review. It is our extreme desire that you would make us your first choice in hotels and for that reason, we are doing everything we can to make your stay a comfortable and affordable one. You mentioned a lot of the reasons why our guests like it here. We are just moments away from DFW and there are many restaurants as well as area attractions within a very close proximity . We have given your comments our first priority as far as the problems you mentioned within the hotel and we are working harder than ever to get these items corrected. Please know that you are very important to us and we would like to invite you back if you're ever in this area again and hopefully you'll be able to enjoy a better night stay, Thank You!
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Sullivan, Indiana
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 4, 2013

We chose Comfort Suites due to close proximity to the airport. It is an older hotel, located amongst office buildings, that has been remodeled. Lobby was inviting with friendly, helpful staff. Going to our room on the third floor there were soft spots in the floor which was a little scary. Not for sure what that is all about. Room was spacious with a fridge and microwave. Bed was comfortable. It appeared clean but when you start looking closely... I missed breakfast so I can't comment on it. It's ok for the price and location.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, October 8, 2013
Thank You for coming to stay with us and for the review of our property. We understand that there were some issues with your stay and we don't take any of your comments lightly. We are working harder than ever to make your stay a pleasurable, convenient and affordable one. We are close to many area locations and attractions and are indeed set back in a corporate area and many of our guests find that appealing because of the quiet feature that it brings. Our hotel has been upgraded in most of the areas within and we are continually working on those areas which need extra attention. So we would love to have you come back and visit with us again in the hope that you will have a better night stay. Thank You!
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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

I had a small issue with the bed in my room and the women at the front desk, I think her name was Neva, helped me with everything I had asked for. She wasn't upset with the complaint and she provided me with a different room and I slept like a king. The new room was pristine. A+++ for service.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, September 19, 2013
Thank You Mr. Nick for that awesome 4-star review of our hotel and your stay with us. It is our goal to insure that you enjoy every moment of your stay, including all the benefits that come along with that. We like to think that we have the best of both worlds when it comes to quality and affordability, as well as guest service. We would also like to thank you for mentioning Neva as well. We have a great team here and we strive for excellence every day and with every guest and those areas do come naturally with her. Thank You once again from all of us and we hope you'll come back and visit us again when your travel plans permit.
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

We enjoyed our Comfort Suites Las Colinas stay. The staff was friendly and accommodating, which is always a plus. It's a good value, with clean rooms, 42" in-room televisions and full, self-serve breakfast. It is not, however, a full-service hotel. But, there are numerous retailers and restaurants within a very quick drive. This location is particularly convenient to the Irving Convention Center. What sets it apart is the value and customer service. It also happened to be 105 degrees outside, yet the Comfort Suites are cool and comfortable.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, September 13, 2013
We sincerely thank you for coming to stay with us and for the great review of our property. We are always striving for excellence and when our guest enjoy their stay here, we feel as though we have accomplished what we set out to do. We know there is much that we can improve upon, so we thank you for every comment. It helps us to grow. At this time of year when you really want to be in a cool, comfortable place, we would hope that we would be able to provide that for you just as you have stated in the review. Thank You again and we hope to see you again in the future.
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Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2013

Don't know why I assumed every hotel in Texas would have a pool. I guess because it is so very, very hot. I was really looking forward to a swim so my biggest disappointment was the lack of a pool.

I stayed for one night and chose this hotel based on location to airports and a business meeting. The airline lost my luggage but luckily this hotel is less than 3 miles from shopping and restaurants. The front desk attendant was sympathetic and gave me all the toiletries I needed; toothbrush, toothpaste, deodorant, razor, shaving cream, etc. He even apologized. It made me feel so much better to know someone cared.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, August 22, 2013
And Yes!! We absolutely care about your well being while you are in our care. It's so unfortunate when your luggage is somehow lost or even delayed for a time. That's when we jump into gear making sure that you have everything you need to make your stay a comfortable one! This is what we do best, caring for our guest! We're so happy your stay ended up being a good one, inspite of the fact that we do not have a pool. Unfortunately our lot size will not accommodate one, but hopefully this will not deter you from coming back and joining us again when your travel plans permit. Thank You!
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Additional Information about Comfort Suites Las Colinas Center

Address: 1223 Greenway Circle, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Irving
#18 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Las Colinas Center 2.5*
Official Description (provided by the hotel):
Comfort Suites Las Colinas Center, Irving TX hotel near Dallas Fort Worth Airport. The Comfort Suites® Las Colinas Center hotel is conveniently located between the Irving Convention Center at Las Colinas and Dallas/Fort Worth International Airport (DFW). Free airport transportation is available; contact the hotel directly for more details. Major corporations are within minutes of this Irving, TX hotel, including Microsoft, Nokia, Siemens, Fluor, Commercial Metals, Kimberly-Clarke, Verizon and Exxon-Mobil, as well as more than 30 other Fortune 500 companies. The Dallas Convention Center, Cowboys Stadium in Arlington, Six Flags Over Texas amusement park, Six Flags Hurricane Harbor water park and John F. Kennedy Memorial Plaza are minutes away. The Mandalay Canal Walk at Las Colinas and the Mustangs of Las Colinas statue are also nearby. Dallas Market Center wholesale marketplace, the Fort Worth Stockyards National Historic District and the Cotton Bowl Stadium are other venues in the area. The University of Dallas, Texas Wesleyan University and University of North Texas Dallas Campus are among the educational institutions in the area around this Irving, TX hotel. Enjoy a day on the links at the nearby Tournament Players Club (TPC) golf course. Guests can shop at the nearby Irving Mall and Grapevine Mills mall. Guests of this Irving, TX hotel will enjoy many full-service amenities, including:-Free full hot breakfast including eggs, sausage and biscuits with gravy-Free wired and wireless Internet access throughout the hotel-Free weekday newspaper-24-hour business center with copy and fax services-24-hour fitness center. There is a free manager's reception every Monday through Thursday. Business travelers will appreciate voice mail and a boardroom. Come and experience the look of our newly renovated hotel. Upgrades include new furniture, appliances and bedding in the rooms and new carpet, furniture and fresh paint in the lobby, breakfast room and meeting rooms.All guest rooms feature refrigerators, microwaves, 42-inch LCD televisions, irons, ironing boards, hair dryers and cable television with high definition channels. Rooms with whirlpool bathtubs can be requested. Whether traveling to Irving for business or pleasure, the Comfort Suites Las Colinas Center hotel is the perfect location for any guest. Make your reservations today. ... more   less 
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Also Known As:
Comfort Suites Las Colinas Hotel Irving
Comfort Suites Irving
Irving Comfort Suites

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