We checked in hoping for the best. The lobby was clean and the staff was very friendly. We were given our room assignment and were surprised to be heading down an odd hallway next to the front desk. The hallway looked as though deliveries were carried through this route. We went through the next door to find our room first on the left. The room was dark and uninviting. The mirrored closet doors were off their tracks, so my son put them back on to keep them from falling and to let me hang my shirts. The bed was unstable: by unstable I mean that it was "jiggly" as though it were on a springy center pivot. I am a Choice Hotel awards member and have discovered that Choice can be hit or miss. This property is a miss; however, the staff were very friendly and helpful.