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Comfort Suites Las Colinas Center: Traveler Reviews

2.5 of 5
1223 Greenway Circle, Irving, TX 75038
Hotel amenities
Comfort Suites Las Colinas Center
Ranked #12 of 77 hotels in Irving
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85 reviews from our community

    Trip type
Traveler rating
    51
    22
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    3
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Date Rating
austin, tx
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
“Average”
3 of 5 stars Reviewed February 18, 2013

Stayed a couple if days here. Staff was okay...not special. Carpeting in room was worn and felt dirty to the touch. Bathroom lighting was dim. Workout room painted an ugly yellow and 3 machines composed the equipment. Not great. Breakfast was mediocre, but tees all inclusive breakfast bars seem to gravitate towards the lowest quality of breads, coffees, and vat o cereal. The wallpaper is cracking over 2nd floor view at landing and the attempt at Asian influence with red and black furniture in lobby doesn't quite match the goldish wallpaper.. It's in an office complex area...no walk to restaurants, but I had a car.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask captainlate about Comfort Suites Las Colinas Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
1 review
1 helpful vote 1 helpful vote
“Friendly at the front desk”
3 of 5 stars Reviewed February 16, 2013

Positives: The front desk staff is friendly and accomodating. There are free alcoholic beverages from 5-6 (although it may all be gone by 5:15), and the wifi does work better than average for hotels. The large flat screen t.v. and they provide a dvd player. The bed is comfortable and they have a pillow comforter in the closet which is nice and comfy for the cooler nights.
Negatives: The room is not very clean. At least my room anyway. I gave house keeping a list of things to do which include cleaning the stains on the comforter and the stains on the drapes and cleaning all the surfaces which you could still see crumbs and drink rings from the previous tenant. I still have to stay here another week due to my Company and it's tough to get them just to clean the floors, mirrors, and surfaces. I tipped house keeping $20 hoping that they would do a good job but now I am just out $20. There is a layer of dust on every surface and the floors have not been cleaned since before I checked in over a week ago. I came in to my room today just to find the trash can w/out a bag on the coffee table. Good thing I don't eat there. The person above me must just rock back and forth all day and night since alls I hear is creaking boards non stop. This is one of the few hotels that do not have automatic opening doors entering the hotel which is annoying if you are trying to take in your luggage and have to open two sets of nasty doors that never get cleaned. There are also no gas stations, restaraunts, or any type of stores near by that you can walk to.
All in all, not the worst I have stayed at but I will try a different one next time my Company sends me here next month. This would have been a much better review just if they had a CLEAN ROOM!!! The most important thing to anyone traveling is that the place they lay their head and the floor they walk on and the surfaces they interact with are CLEAN!!! Pay the cleaning people more I guess although that didn't work for me since I tipped them $20 and it did nothing.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Lucas1213 about Comfort Suites Las Colinas Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Clean and friendly staff”
5 of 5 stars Reviewed February 6, 2013 via mobile

Excellent stay. Gail was friendly at check in . Wifi works great , I noticed you have Ruckus radios. The rooms was clean. The Will stay here again.
Would have loved HD channels on the big flatscreen TVs.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask achobby about Comfort Suites Las Colinas Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review
February 12, 2013
On behalf of the entire staff here at the Comfort Suites hotel, we're so happy that you enjoyed your stay with us. We are continually seeking new and better, more efficient ways to make your stay comfortable, convenient and affordable and we're glad you chose to come and visit and yes, we do have a great selection of television programming available and we're going to check on the HD channels to make sure they are available as well. Thank You and we hope you'll come back and visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fullerton, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Winning Service”
4 of 5 stars Reviewed January 18, 2013 via mobile

I always use Trip Advisor for hotel guidance when traveling. I decided, on this last business trip, to give this high-rated budget hotel a shot. Here are a few thoughts on the experience:

Pros:
- Excellent Customer Service (Puts Some High-end Hotels to Shame)
- Hotel Shuttle to / from DFW
- Great value: Low Rate Included Wi-fi & Breakfast
- Clean & Comfortable

Cons:
- Fitness Center (Too Small, No Weight-Lifting Equipment, Few Dumbells)
- Average Quality of Breakfast Foods

All-in-all this was a good place to stay for the budget minded traveler.

Happy Travels!

Stayed January 2013, traveled on business
Was this review helpful? Yes 2
Ask hayden8s about Comfort Suites Las Colinas Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review
January 29, 2013
We absolutely thank you for taking the time to review our property. We appreciate every comment because it makes us continue to strive for excellence and so we definitly want to target the areas that need improving. We are happy that you enjoyed your stay here and are greatful that you found our hotel affordable as well as convenient and we are working hard to improve on the areas that you mentioned. There a several upgrades planned for our hotel in the very near future including the exercise room. So we hope you'll come back and visit once again.
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Irving, Texas, United States
1 review
1 helpful vote 1 helpful vote
“Excellant”
5 of 5 stars Reviewed December 15, 2012

Greeenway Circle,Irving,TX. Enjoyable even during the time of stay in the room also. All are good. To stay with family or single or double . It is a good one to stay as like name staying here also comfort

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Thirunavukkaras... P about Comfort Suites Las Colinas Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracey L, General Manager at Comfort Suites Las Colinas Center, responded to this review
December 31, 2012
Thank you so much for reviewing our hotel. We are glad you enjoyed your stay. Hopefully, if you find yourself back in the Las Colinas area, you will stay with us again! We definitely look forward to it!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Suites Las Colinas Center

Also Known As:
Comfort Suites Las Colinas Hotel Irving
Comfort Suites Las Colinas Hotel
Comfort Suites Irving
Irving Comfort Suites
Address: 1223 Greenway Circle, Irving, TX 75038
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Onsen Hotels in Irving
#15 Business Hotels in Irving
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Suites Las Colinas Center, Irving TX hotel near Dallas Fort Worth Airport. The Comfort Suites® Las Colinas Center hotel is conveniently located between the Irving Convention Center at Las Colinas and Dallas/Fort Worth International Airport (DFW). Free airport transportation is available; contact the hotel directly for more details. Major corporations are within minutes of this Irving, TX hotel, including Microsoft, Nokia, Siemens, Fluor, Commercial Metals, Kimberly-Clarke, Verizon and Exxon-Mobil, as well as more than 30 other Fortune 500 companies. The Dallas Convention Center, Cowboys Stadium in Arlington, Six Flags Over Texas amusement park, Six Flags Hurricane Harbor water park and John F. Kennedy Memorial Plaza are minutes away. The Mandalay Canal Walk at Las Colinas and the Mustangs of Las Colinas statue are also nearby. Dallas Market Center wholesale marketplace, the Fort Worth Stockyards National Historic District and the Cotton Bowl Stadium are other venues in the area. The University of Dallas, Texas Wesleyan University and University of North Texas Dallas Campus are among the educational institutions in the area around this Irving, TX hotel. Enjoy a day on the links at the nearby Tournament Players Club (TPC) golf course. Guests can shop at the nearby Irving Mall and Grapevine Mills mall. Guests of this Irving, TX hotel will enjoy many full-service amenities, including:-Free full hot breakfast including eggs, sausage and biscuits with gravy-Free wired and wireless Internet access throughout the hotel-Free weekday newspaper-24-hour business center with copy and fax services-24-hour fitness center. There is a free manager's reception every Monday through Thursday. Business travelers will appreciate voice mail and a boardroom. Come and experience the look of our newly renovated hotel. Upgrades include new furniture, appliances and bedding in the rooms and new carpet, furniture and fresh paint in the lobby, breakfast room and meeting rooms.All guest rooms feature refrigerators, microwaves, 42-inch LCD televisions, irons, ironing boards, hair dryers and cable television with high definition channels. Rooms with whirlpool bathtubs can be requested. Whether traveling to Irving for business or pleasure, the Comfort Suites Las Colinas Center hotel is the perfect location for any guest. Make your reservations today. ... more   less 
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