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StayBridge Suites DFW Airport North: Traveler Reviews

3.0 of 5
2220 Market Place Blvd, Irving, TX 75063
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StayBridge Suites DFW Airport North
Ranked #16 of 77 hotels in Irving
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46 reviews from our community

    Trip type
Traveler rating
    26
    14
    4
    1
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Date Rating
Colorado Springs, Colorado
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
22 helpful votes 22 helpful votes
“Excellent with a couple of small concerns”
5 of 5 stars Reviewed November 10, 2012

Arrived very late at night. Front desk clerk was very helpful in getting me moved to a first-floor room. Room was lovely and nicely decorated. HVAC was a little squirrely at first but then settled down. "High speed" internet was terribly slow; sadly this is my experience at too many properties of every brand. Breakfast was excellent; some of the best biscuits and gravy I've had at any hotel. A real "steal" on a Pointsbreak for 5K points. It is a little further from DFW (and more complicated to get to) than staying at the hotels on the south side of the airport; plan more time to return your rental car and have a good GPS because it can be confusing)

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mogon about StayBridge Suites DFW Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDFWNorth, Manager at StayBridge Suites DFW Airport North, responded to this review
December 12, 2012
Dear Mogon,

Thank you for your kind words. I will look into the internet and bandwidth here at the hotel. We are 15 mintues from the airport but...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Hidden Gem!”
5 of 5 stars Reviewed October 22, 2012

I stayed at this hotel with my Best Friend in a Double and we enjoyed having the separate living room and bedroom. The Mattresses were very comfortable. I enjoyed the stand up shower as well. We also had a room over looking pool. We enjoyed seeing the color changes in the water. They also have a movie theater on the first floor. We didn't get a chance to use it.

Stayed April 2012, traveled with friends
Was this review helpful? Yes
Ask MindyD441 about StayBridge Suites DFW Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDFWNorth, Manager at StayBridge Suites DFW Airport North, responded to this review
December 12, 2012
Dear MindyD,

Thank you so much the compliments. I am so glad we could add to your weekend.

Thank you for choosing Staybridge Suites DFW...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
71 reviews 71 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
98 helpful votes 98 helpful votes
“Poor maintenance, chipped furniture, noisy, used bedsheet, dark, disgusting”
1 of 5 stars Reviewed October 12, 2012

One of the worst hotels i've stayed in. The checkin lady was so fake. Firstly she started saying oh you are using your points - I am a Priority Club member. In my reservation notes I asked for a room on a HIGH floor, AWAY from the elevator. I ended up getting a room DIRECTLY behind the elevator with the lifts going up and down along my wall of my room (check 12 Oct, Room 217). In addition, it was on level 2 of 6 levels. The Tiny window in the room barely had any light to the point where i had to open the curtains wide to even get in any light. The bathroom - as you can see in the pictures is disgusting with strange red marks and mildew and dirt. The roof in the bathroom needs major fixes and the fan makes heaps of noise. The furniture is chipped, the bedsheets are used (can't believe it - see the marks attached). Overall NEVER going to stay here EVER again, HORRIBLE hotel, AVOID. Also the chair at the desk doesn't even go under the desk so I hurt my back as well.

Room Tip: Avoid this hotel it is no where near DFW either it's easier being downtown as that's just as...
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kawoh about StayBridge Suites DFW Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDFWNorth, General Manager at StayBridge Suites DFW Airport North, responded to this review
October 16, 2012
Dear Kawoh,

I would like to thank you for taking the time to review our hotel. I appreciate your comments, as they offer important views from your perspective.

I have noted your comments, and our staff has already cured these items.

I would like to apologize that we failed to take notice of your room location request. I am happy that you agreed to move to a more suitable room, and regret that we did not have this arranged for you prior to your arrival.

Additionally, I am concerned with your comments regarding the cleanliness of the bathroom, the sheets, and the condition of the desk. I have personally visited this room, and have shared the review with our staff. We have already solved these issues, and I can assure you no one will have the same experience.

Given that you and I actually traded phone messages on the day you stayed with us, I truly appreciate that you took us up on our offer and moved to a room on our highest floor, the 4th floor, later that same day. I regret I was not on site to speak with you personally on Saturday morning to learn if that location and suite was more to your satisfaction. I trust that it was.

We recognize the importance of Trip Advisor, and comments by Top Contributors such as yourself. It is important to note that our hotel is 3 miles from the DFW Airport, but the official entrance is 6 miles from the hotel.

In closing, thank you again for your valuable feedback. We appreciate your loyalty to Priority Club and the IHG family of hotels. We encourage you to try us again should you return to Dallas. We would be grateful for the opportunity to show you that we are paying attention to comments made by serious travelers such as yourself. Please feel free to contact me personally should you choose to return to our hotel.

Best regards,

Charlie Westhoven
General Manager
Staybridge Suites DFW Airport North
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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great place to stay - Perfect price and location!”
4 of 5 stars Reviewed September 13, 2012

My family, which includes my 15 months old son, my husband and me, stayed in this hotel while in the middle of a relocation. We were there for about 10 days and were quite satisfied with our stay there. The hotel is conveniently located near retail stores like Wal-Mart, Kohl’s’ etc, a movie Theatre, a fitness gym and a number of eating joints. It is quite an appropriate for someone planning an extended stay. The rooms were fully furnished and so was the kitchen and the housekeeping were prompt too. We did notice that the pool maintenance was carried out regularly too. The wholesome breakfast and the evening snack (courtesy Sweet Tomatoes!) service they had during our stay. We did use the shuttle service from the airport as well as when we wanted to go to the nearby stores. Not to forget the staff members – they were amazing, be it the front desk staff, the manager or the maintenance/ room service guys! I will definitely recommend this place.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Prabnit about StayBridge Suites DFW Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Awesome place to hold conference/training”
5 of 5 stars Reviewed August 24, 2012

I had to take some time to comment on how great the staff was at this Staybridge Suites while my training class was conducted in their "Jupiter Room" for the last Eight weeks! Especially Rita who works the front desk. She was very attentive to our needs, and she provided personalized service. Not only did I feel I could ask for assistance from her but also felt like she was a friend.

I would recommend this hotel for anyone who needs a conference or training facility. Thank you, Logan Geigner

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Logan G for Irving
Ask Logan G about StayBridge Suites DFW Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about StayBridge Suites DFW Airport North

Also Known As:
Staybridge Suites Dfw Airport North Hotel
Staybridge Suites Dfw Airport North Hotel Irving
Staybridge Suites Irving
Address: 2220 Market Place Blvd, Irving, TX 75063
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Irving
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Staybridge Suites extended stay hotel in Irving, Texas. Our DFW Airport hotel is in close proximity to the Dallas/Ft.Worth Airport and Dallas Love Field Airport, as well as numerous corporations such as: Fluor, Exxon, Federal Express, Nokia, Verizon, Microsoft, IBM, Citigroup, Nissan, Siemens, Simuflite, Bombardier, FlightSafety and many more. Located in the heart of Dallas/Fort Worth, our hotel invites both business and leisure travelers to enjoy a comfortable and convenient long-term stay. Hotel guests benefit from our great location which offers plenty of restaurants, shopping choices and access to both Dallas and Fort Worth attractions, including King Tut, Six Flags over Texas, Hurricane Harbor, Fair Park, American Airlines Arena, Dallas Cowboys Stadium and the Studios at Las Colinas.The hotel is located within minutes of the Dallas World Trade Center, Dallas Convention Center and the Gaylord Convention Center. We can host your next conference. Consider using one of our 5 meeting rooms for your next meeting. Staybridge Suites DFW Airport North offers guests a complimentary Sundowner evening reception, which is the perfect place for guests to socialize. Our Irving extended stay hotel offers you free hot breakfast buffet each morning, guest laundry and hotel-wide complimentary high-speed Internet access as well. Check out our 105' screen home theater during your stay. ... more   less 
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