Within two hours of checking out from the hotel I noticed that I had left behind a personal item of great value to me in the room we had been staying in for the last week my husband, son and myself all became ill with the flu during our stay and I wasn't as thorough as I would have been when checking out. I called the hotel two hours after checking out and gave the exact location where I left my item and the housekeeper that cleaned the room said she didn't find it. Since arriving home I have scoured my bags and have not found it because I know I left it under the bench in front of the mirror in room 320 of the holiday inn in hutto upon check out on Friday January 4, 2013. The housekeeper lied and told the front desk she didn't see it it would have been pretty hard to miss the beautiful turquoise scarf when I asked Danielle at the front desk if anyone else had been in the room she said no so the housekeeper has to have. If you want to stay at a dishonest hotel this is the one for you. Otherwise there are better hotels right in round rock. The manager could have at least called me back to discuss. I am sure if pressed the housekeeper would maybe come clean. I am sorry to have lost an item so important to me. This time a scarf, there is no telling how many other items they have stolen and lied about. If a manager would like to contact me to return my item I know the housekeeper has I would love to hear from you. I am sure you can find my information from my check out date and room number. Shame on you for being so dishonest. Just a bunch of thieves.
- Official Description (provided by the hotel):
- Welcome to an Exceptional Pet-Friendly Hotel in Hutto, Texas The new Holiday Inn Express Hotel & Suites of Hutto is close to Georgetown, Round Rock and Taylor, Texas. Conveniently located on the 130 Tollway and Hwy 79 in Hutto, the fastest growing city in Texas, this pet-friendly Hutto hotel offers you comfort and unexpected amenities. Leisure travelers, looking for Hutto accommodations, will appreciate the location. Downtown Hutto, with its many statues of the Hippo town mascot, is just one mile away. Other nearby attractions include Dell Diamond, historic Georgetown, the Star Ranch golf course and the Round Rock Outlet Mall and IKEA. Business travelers will find our hotel in Hutto, Texas is a part of a growing community that is 20 miles north of Austin, TX. Dell Computers is eight miles away. The Crossings at Carmel Creek, a mixed use and retail center opening in 2009, is one mile from the hotel. The famous Triple Dog Training Academy is just two miles from our Hutto hotel. This Hutto, TX hotel features a contemporary style with a trendy flair. The charm of a small town and the deluxe amenities make this a great Hutto hotel deal. There is free high-speed, wired and Wi-Fi Internet access throughout the hotel. You can relax in the indoor pool and whirlpool or workout in a well-equipped Fitness Center. For a convenient hotel with excellent service, stay at the Holiday Inn Express Hotel & Suites in Hutto, Texas. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Hutto