We checked in on a Friday afternoon to attend a visitation/funeral for which my husband was a pallbearer. My husband took a shower after we arrived and told the front desk there was no hot water. They explained that there were many guests staying for a softball tournament and they had just returned and were probably taking showers. When we returned from the visitation, I took a shower and still no hot water. The next morning, still no hot water. My husband complained to the front desk and was given a 5% discount (about $5) on our bill. My husband had also noticed that the tub faucet was leaking water down the wall. A maintenance man was sent to our room to look at the leak. My husband mentioned the no hot water and the maintenance man stated that the boiler had gone out and the owner elected to wait until Monday to have it repaired to avoid paying weekend repair rates. It would seem that the owner is not very concerned for the customers' well being. Although the room was nicely furnished, we basically paid over $100 to sleep on a bed and have cold showers! Not impressed. :(
- Official Description (provided by the hotel):
- The Comfort Suites® is conveniently located just two miles from Sam Houston State University. This Huntsville, TX hotel is minutes from Huntsville State Park, the Walker County Fair, the Sam Houston Memorial Museum, the Texas Prison Museum and the Huntsville Municipal Airport. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Huntsville
- Huntsville Comfort Suites