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“Noise from Hwy 59 -Like your sleeping on an overpass!!” 3 of 5 stars
Review of Comfort Suites - Humble

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Comfort Suites - Humble
2.5 of 5 Hotel   |   22223 Highway 59 North (Eastex Freeway), Humble, TX 77339-2845   |  
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Ranked #3 of 30 Hotels in Humble
Oregon
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Noise from Hwy 59 -Like your sleeping on an overpass!!”
3 of 5 stars Reviewed December 24, 2012

We stayed in Room 322. The highway traffic noise was so awful I did not sleep at all during the night. When booking with George, in October; I asked for a room on an upper floor in a quiet area. After going up to the room I called the front desk and requested another room; none were available. We should have checked out. That is what we did the next morning instead of our planned two night stay. If you stay at this property ask for an odd numbered room. The bedding smelled of cigarette smoke even though the room was non-smoking. They have small safe deposit boxes for rent in their office. I wish motels would install safes in the rooms for guest use. I appreciated the attitude and personality of the person who checked us in and assisted us with the safe deposit box. Not her fault our request for a quiet room location was ignored. The general manager, Visha Gandhi, was not available for assistance during our stay.

Room Tip: Request an odd numbered room away from Hwy 59.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, August 27, 2013
Thank you for taking the time and reviewing our hotel. My sincere apologies for not replying to you sooner and for the inconvenience you encountered during your stay...Please know if there was a room that my front desk could have switched you into it would have been done right away....We are a 100%smoke free hotel and had your room deep cleaned after hearing your comments about the cigarette smell. My housekeeping staff and I also thoroughly inspected all rooms for cigarette or smoke smell. Thank you for bringing this to our attention and we hope to see you again in the future.
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71 reviews from our community

Traveler rating
    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Berlin, Germany
1 review
3 of 5 stars Reviewed November 23, 2012

The room size surprised me positively, having a sofa corner - the lighting disturbed us by its lack of warmth, though.
What really made our short stay (two nights) a positive experience was the friendliness of the employees. At the counter we met, was it Ashley? (long dark, curly hair), she was lovely - and at breakfast I had a really nice chat with Nicole running the kitchen. I was disturbed to learn (upon asking, that) she works seven days a week, being a solo mum - she did well, though, made sure my first go at baking a waffle went well (I'm from Europe, not used to baking waffles in the morning, ha, ha).
Also I was allowed to play the grand piano in the foyer which made it easy to meet other guests before leaving in the morning.
Thank you to some friendly employees who added warmth to an otherwise rather sterile hotel experience.

Room Tip: Restaurant - my husband, who often stays at hotels, in Europe and America, told me the breakfast was...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, January 23, 2013
Thank you for taking the time and reviewing Comfort Suites Humble. We know you have a choice in hotels and appreciate your business. We apologize for any inconvenience you may have encountered during your stay. We hope the friendliness of our staff brings and your guest room quality bring you back to the hotel whenever you are in the area.
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

Great place to Stay ..Was Down here in Humble tX..for business..I stay here because a co-worker told me about this location..the hotel smell fresh and clean..felt very welcome from the front the staff as soon as I walked in I was greeted by the front desk staff..I felt like i was at my home...housekeeping does a great job keeping the place spotless...also as I was leaving the head housekeeper was trying to catch my attention because I was driving off..when I stopped to see what she needed she handed me my charger and told me I had left in the room...that tells you how honest the staff is...I could always replace my charger but honsty is very valuable to me..I will definetly make comfort suites humble tx my home away from home...because they make me feel like family...

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, February 6, 2013
Thanks for taking the time and reviewing Comfort Suites! We greatly appreciate you and your time! My housekeeping staff has been with the hotel for many years and they are continuously being trained on different items around the hotel and it shows! We are glad to hear that you enjoyed your stay and will be coming back. I will make sure and pass along your comments compliments to the entire staff! Thanks again!
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East Texas
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed at the Comfort Suites last weekend (11/2/12) with our cross country team / coaches / parents.

First of all, the booking process was a pleasure. I called several hotels in the area to get prices and availability. Visha assured me that the Comfort Suites was the place for us and offered us a very competitive rate also. We originally booked 16 suites. But with groups, things change, and with each change in the reservation, Visha was very courteous and accommodating. We finally settled at 13 rooms, with changes being made as late as the afternoon on the day of arrival. She took everything in stride and took care of us!

As for the property, it is easy to find, easy to get in/out, beautifully landscaped and CLEAN. You could actually smell "clean" when you walked in the front door! Our room was well maintained, clean and comfy. The king bed had a pile of pillows to choose from. We didn't try the sofa sleeper. The TV was nice (large flat screen). The little kitchen area was nice and well equipped. If there is a downside (and it is a small one) to this property, it is the proximity to hwy 59. The traffic noise is noticeable, but after a while, I must have gotten used to it.

The complimentary b'fast rivaled the best I've had. Biscuits, gravy, eggs, sausage, grits, waffles, cereals, pastries...the usual offering at 'better' comp. breakfasts. They did a great job of keeping everything stocked. All was fresh, hot and tasty. A great way to start the day.

We make this trip to Humble every fall for the regional cross country meet and the Comfort Suites will be the first call I make from now on. Well done!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, January 23, 2013
Thank you, thank you, thanky you for writing such a nice and well-informed review of Comfort Suites Humble. Your cross-country group was a pleasure to have stay with us. We understand that rooms vary especially when dealing with large groups so that was no problem at all. Thanks for choosing Comfort Suites for your stay and see you again later this year!
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Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 3, 2012 via mobile

My husband and I were in town for business and stayed 2 nights. The room was very noisy from the traffic on the hwy. also the bed seemed to sag in the middle which was uncomfortable. The room was nice and clean. If you plan to stay here request a room that is not facing the street.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, January 23, 2013
Thank you for taking the time and writing a review of Comfort Suites Humble. We take all of our guest reviews very seriously. I apologize for your room being noisy due to the traffic noise. We usually reserve rooms for guests based on their preferences. I also want to apologize for the uncomfortable bed. All of our beds have pillow-top mattresses and an extra mattress topper. Since your review, we have checked and replaced your room's mattress and a few others. Thank you for bringing this to our attention. We hope that you choose Comfort Suites Humble when you are back in the area again! Thank you and take care.
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Eugene, Oregon
Top Contributor
134 reviews 134 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 18, 2012

you're just looking for a place to stay either before or after a flight to/from IAH then this place works well. It is a bit dated, stains on the carpets being an example, but it is a very clean place. The staff is friendly and helpful and work hard to see that you have a good stay. Couple that with a usually unbeatable price and for a short transitional stay, recommended.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, January 23, 2013
Thank you for taking the time and writing a review of Comfort Suites Humble. Although our property is 10 years old, we have undergone a complete renovation with new carpet, bedding, paint on walls, LG flat screen televisions, bathrooms and furniture. We pride ourselves in our cleanlines, customer service and exceptional staff. Thank you for recognizing this; we appreciate you and hope to see you soon!
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Victoria, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

It was a good experience from check in to check out. The hotel was clean and the staff was very friendly and helpful. We felt safe while there. The breakfast was excellent. The breakfast person on duty worked hard to keep everything clean and well stocked.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visha_8, Manager at Comfort Suites - Humble, responded to this review, August 27, 2013
Thank you for taking the time and reviewing our hotel. We appreciate you and your comment. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites - Humble

Address: 22223 Highway 59 North (Eastex Freeway), Humble, TX 77339-2845
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Humble
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Humble
#4 Family Hotel in Humble
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites - Humble 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Comfort Suites, a Humble Texas hotel near Deerbrook MallThe Comfort Suites® hotel is conveniently located near many local attractions, including Kingwood Cove Golf Club, the Deerbrook Mall and the Cypresswood Golf Club. This Humble, TX hotel is also minutes from shopping boutiques in Old Town Spring and Houston Astros games at Minute Maid Park ballpark. George Bush Intercontinental Airport is about eight miles away.Visitors will further enjoy Lake Houston State Park, the AMC 24 movie theaters and Old McDonald's Farm, located nearby. The hotel is a short drive from downtown Houston.Guests of this Humble, TX hotel will enjoy amenities like:Free high-speed Internet access in all rooms Free The Wall Street Journal.Exercise room 37-inch LCD HD televisions in all rooms.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.An outdoor pool and outdoor whirlpool are provided for guest enjoyment.Business travelers to this Texas hotel will appreciate the business center with free work supplies. The state-of-the-art meeting room can accommodate up to 60 guests, and the latest audio visual equipment is available. The board room is perfect for small executive meetings. Ask about having a meeting or function catered by the hotel's catering partners.From the moment guests pull up to the hotel, they will be amazed at the sophistication and appeal of the Comfort Suites hotel. The well-manicured lawn and gardens are signs that this is an exceptional all-suite hotel. Relax in the beautiful lobby while tunes are playing on the baby grand player piano. The lobby's decor and style are reminiscent of an elegant European hotel.Upon retiring to their suite, guests can relax in the overstuffed chairs and sofas or complete some last-minute business at their suite's work desk. All of the beautifully appointed suites feature satellite television with HBO.The services, style and amenities will wow guests, but the rates won't be surprising. The Comfort Suites hotel offers affordable all-suite luxury in the Humble, Texas area. ... more   less 
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Also Known As:
Comfort Suites -Humble Hotel Humble
Humble Comfort Suites

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